company

Sales Associate at Franco's Fine Clothier | Richmond, VA

Franco's Fine ClothierRichmond, VA, US
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

Qualifications:Strong interpersonal and communication skills. Passion for menswear and a keen sense of style. Previous retail or customer service experience preferred but not mandatory. Ability to work collaboratively in a team-oriented environment. Willingness to learn and grow within the company.

About the job

About Franco’s Fine Clothier

For over 50 years, Franco’s Fine Clothier has proudly served as Richmond’s premier destination for outstanding menswear, personalized service, and timeless elegance. As a family-owned establishment, we cherish our long-standing relationships with customers, understanding their unique lifestyles and assisting them in curating wardrobes that look and feel exceptional.

Our store is more than just a retail space; it’s a nurturing environment where relationships flourish, craftsmanship is revered, and quality is everlasting.

About the Role

We are on the lookout for a Sales Associate who embodies curiosity, confidence, and a true passion for menswear. This role transcends traditional retail; it’s a consultative journey that combines product expertise, personal style guidance, and comprehensive ownership of the client’s experience from the initial greeting to the final fitting.

Envision yourself as a stylist, educator, and trusted advisor all in one.

Key Responsibilities

Client Experience & Relationship Building

  • Forge enduring relationships with clients based on trust, reliability, and outstanding service.
  • Engage clients with insightful questions to identify their needs, lifestyles, and unique styles.
  • Provide honest, knowledgeable recommendations that enhance the client’s wardrobe while honoring their preferences.
  • Contribute to maintaining the inviting, boutique ambiance that Franco’s is celebrated for.

Sales Excellence

  • Boost sales by delivering tailored, high-touch service without the pressure.
  • Stay informed and inquisitive about brands, fabrics, fits, seasonal trends, and new collections.
  • Curate outfits (ranging from casual to formal) and assist clients in coordinating their looks.

End-to-End Process Ownership

  • Oversee the entire customer journey: selection, fitting, tailoring coordination, and follow-up on pickup or delivery.
  • Ensure seamless communication with the tailoring team by providing accurate details and timely preparation for fittings and alterations.
  • Assist with inventory management, stock presentation, and merchandising as required.

Team Collaboration & Culture

  • Collaborate with and learn from an experienced, close-knit team, many of whom have over 20 years of experience.
  • Foster a culture of respect, camaraderie, and a shared commitment to excellent service.
  • Approach your role with curiosity, humility, professionalism, and a desire to learn the Franco’s way.

You Are a Great Fit If You…

  • Possess a genuine enthusiasm for menswear, including construction, fit, brand narratives, and styling.
  • View retail as a means of building relationships rather than merely transactions.
  • Enjoy helping clients enhance their appearance and self-confidence.

About Franco's Fine Clothier

Franco’s Fine Clothier has been a cornerstone of Richmond's fashion scene for over 50 years, providing exceptional menswear and unparalleled customer service in a family-oriented atmosphere. Our commitment to quality and craftsmanship sets us apart as a leader in timeless style.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.