companyKyivstar logo

Sales and Service Development Specialist (Supervisor)

KyivstarDnipro, Ukraine
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

Experience in sales for a minimum of two years, preferably within the telecommunications sector, with strong proficiency in Microsoft Office tools. A valid driver's license and vehicle ownership are essential.

About the job

Kyivstar is hiring a Sales and Service Development Specialist (Supervisor) in Dnipro, Ukraine. This role focuses on developing the retail network, supporting teams, and raising the standard of customer service.

Main Responsibilities

  • Monitor employee performance, set daily and weekly tasks, and ensure adherence to sales standards.
  • Conduct monthly performance reviews for team members.
  • Lead short training sessions to support staff development.
  • Recruit new staff and manage onboarding for new hires.
  • Handle scheduling, leave requests, access permissions, and other organizational matters.
  • Oversee store operations, including point-of-sale material availability and workplace setup compliance.
  • Plan, analyze, and track key performance indicators (KPIs), prepare reports, and develop strategies to improve results.
  • Address customer complaints to maintain loyalty and satisfaction.

Requirements

  • At least 2 years of sales experience.
  • Background in telecommunications is preferred.
  • Confident user of Word, Excel, and Outlook.
  • Own a car and have at least 1 year of driving experience.

What Kyivstar Offers

  • An inclusive workplace that values individuality and aims to make work meaningful.
  • Flexible working hours.
  • Comprehensive social benefits and additional perks.
  • Opportunities for career development and growth.
  • Mental and emotional support programs for employees and their families.
  • Structured onboarding support from the first call onward.
  • Programs supporting military personnel, veterans, and their families.
  • Active commitment to supporting the country, society, and military efforts.

About Kyivstar

Kyivstar is a leading telecommunications provider in Ukraine, dedicated to enhancing customer experiences and fostering a supportive work environment for its employees.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.