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Risk Analyst, Customer Oversight

PlaidNew York
On-site Full-time

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Experience Level

Experience

Qualifications

Bachelor's degree in Finance, Business, or a related field. Proven experience in risk assessment or compliance within the fintech industry. Strong analytical skills with the ability to interpret data and make informed decisions. Excellent communication skills, both verbal and written, with a collaborative mindset. Detail-oriented with a strong focus on execution and problem-solving. Familiarity with risk management frameworks and regulatory requirements is a plus. Eagerness to learn and adapt in a rapidly growing environment.

About the job

At Plaid, we envision a future where financial interactions are seamless and transformative. Our mission is to empower developers with the tools they need to create innovative financial solutions that enhance the lives of millions. As a vital member of the Customer Oversight team, you will help safeguard the Plaid ecosystem by identifying, assessing, and mitigating risks throughout the customer journey. This pivotal role is essential in maintaining the trust that our users place in our platform, allowing customers to build and scale their fintech applications securely. In this position, you'll engage in daily risk operations, overseeing customer onboarding and ongoing monitoring, conducting thorough risk assessments, and executing actions in line with our established policies. Collaboration is key; you will work closely with teams across Go-To-Market, Security Engineering, Legal, and Financial Access to resolve cases efficiently, escalate risks when necessary, and ensure safe onboarding for our customers. This role is ideal for detail-oriented individuals who thrive in a fast-paced fintech environment and are eager to understand the intricacies of risk management at scale.

About Plaid

Plaid is at the forefront of revolutionizing the financial landscape. Founded in 2013 and headquartered in San Francisco, we operate across New York, Washington D. C., London, and Amsterdam. Our platform connects with over 12,000 financial institutions in the US, Canada, UK, and Europe, powering the applications that millions rely on for a healthier financial life. By collaborating with renowned companies like Venmo and SoFi, we are committed to expanding access to financial services and fostering innovation in the fintech sector.

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