Retail Customer Service Representative

Join our dynamic team as a Retail Customer Advisor in Brixton, where you will be the face of Three UK, providing exceptional service to our customers. You will engage with customers to understand their needs and assist them with product and service inquiries, ensuring a delightful shopping experience.

Join our dynamic team at the newly opened Discover Gourmet store located in the departures lounge of London Stansted Airport! We are on the lookout for enthusiastic and energetic team members who share our passion for high-quality, locally sourced food.At Lagardère Travel Retail, exceptional service is at the core of our mission. As a Sales Advisor, you will play a vital role in ensuring every customer enjoys a welcoming atmosphere, expert assistance, and a first-rate shopping experience both on the sales floor and at the till point.While prior customer service experience is advantageous, it is not a prerequisite. We provide comprehensive training to equip you with the skills needed for success. Due to the nature of this role, a five-year work and personal reference, along with a Criminal Reference Check, will be required, as you will be working airside. Further details will be provided during the interview process, or feel free to reach out with any questions.Key Responsibilities:Customer EngagementWarmly greet customers with a friendly demeanor.Assist customers in making informed product selections.Promote additional sales through effective link selling.Deliver consistent, high-quality customer service at all times.Manage end-to-end customer service including till operations.Inventory ManagementEnsure the store is well-stocked and replenished.Handle goods receiving duties efficiently.Conduct stocktaking and maintain inventory compliance.Oversee merchandising and pricing strategies.Store Maintenance & SafetyMaintain a clean and inviting store appearance at all times.Ensure safe usage of cleaning materials and practices.Keep stock rooms tidy and in accordance with health & safety regulations.Report any safety hazards to management promptly.Security MeasuresSafeguard store inventory and ensure till compliance.Maintain shop floor security during your shift.Stay vigilant of potential security risks in collaboration with the airport community.Ideal Candidate Profile:Excellent communication skills, both verbal and written.Adaptable to a fast-paced, changing environment.Ability to work effectively both in teams and independently.Capable of thriving under pressure.Strong interpersonal skills and a professional demeanor.Reliable and punctual with attendance.Self-motivated and proactive.About Lagardère Travel Retail:Lagardère Travel Retail is a trailblazer in the travel retail sector, proudly operating over 4,600 stores across 35 countries since 2004. Our commitment to delivering exceptional experiences for travelers is unmatched, and we invite you to be part of this exciting journey.

Do you thrive in the vibrant atmosphere of an airport? Are you drawn to a fast-paced environment where every day brings new experiences? If you enjoy connecting with people from diverse backgrounds, then a career in travel retail may be your perfect match...This position is for a newly opened Discover store located in the departure lounge at London Heathrow Airport. We are on the lookout for passionate, dynamic individuals to join our team, who are dedicated to delivering excellence and embodying the spirit of London.The Role:Outstanding customer service is at the core of our business. We aim for every customer who walks into our store to be welcomed by a friendly team of Sales Advisors ready to provide expert assistance. As a Sales Advisor, you will engage in all aspects of our bustling store, ensuring top-notch customer service both on the sales floor and at the checkout.While previous customer service experience is preferred, it is not mandatory as comprehensive training will be provided. A five-year work history and personal reference, along with a Criminal Reference Check, will be necessary for this role as the store operates airside in the departures lounge. This will be discussed in detail during the interview process, or feel free to reach out with any questions.Key Responsibilities:Customer FocusGreet customers with a warm smileAssist customers in selecting productsPromote additional salesEnsure every customer receives exceptional serviceHandle customer transactions efficientlyStock ManagementMaintain stock levels in the storeAssist with receiving goodsParticipate in inventory checksManage merchandising and pricingHousekeeping & Health & SafetyKeep the store organized and presentable at all timesEnsure safe usage of cleaning productsMaintain a tidy store and stockroom in compliance with health and safety regulationsReport any potential hazards to managementSecurityEnsure the security of stock on the sales floor and compliance with till inventoryBe responsible for shop floor security during shiftsMaintain awareness of security risks in and around the store

Are you passionate about the vibrant atmosphere of the airport? Thrive in a fast-paced environment where every day brings new experiences? Do you enjoy engaging with people from diverse backgrounds? If so, a career in travel retail is the perfect fit for you!This position is available at our two new Lego stores located in the departures lounge of both the North and South terminals at London Gatwick Airport. We are searching for energetic and enthusiastic individuals to join our team—those who share a love for excellence and all things Lego!At Lagardère Travel Retail, exceptional service is at the core of our operations. Our goal is for every customer who enters our stores to be welcomed by a friendly team of Sales Advisors, ready to provide expert assistance and advice. In your role as a Sales Advisor, you will engage in all aspects of our bustling store, delivering top-notch customer service both on the sales floor and at the till point.Key Responsibilities:Customer EngagementWarmly greeting customers with a friendly smileAssisting customers in selecting productsPromoting additional sales opportunitiesEnsuring every customer receives excellent service consistentlyManaging customer service from start to finish, including till operationsInventory ManagementMaintaining a fully stocked storePerforming goods receiving dutiesConducting stocktaking and ensuring inventory complianceEngaging in merchandising and pricing activitiesStore Maintenance and SafetyKeeping the store well-presented at all timesEnsuring the safe use of cleaning materialsMaintaining tidiness in the store and stock rooms in accordance with Health & Safety regulationsReporting potential hazards on the shop floor or in the stock room to managementSecurity AwarenessEnsuring the security of stock on the shop floor and compliance with till inventoryBeing responsible for shop floor security during your shiftBeing aware of potential security risks within the airport environmentCandidate Profile:Excellent communication skills (both verbal and written)Adaptability to a dynamic environmentAble to work collaboratively as well as independentlyCapability to perform well under pressureStrong interpersonal skillsAbility to deliver a professional standard of serviceReliability in attendance and punctualitySelf-motivated and proactive

Three UK is hiring a part-time Retail Customer Advisor for its London location. This position places you on the shop floor, where you interact directly with customers and represent the Three UK brand. Role overview In this role, the focus is on supporting visitors throughout their in-store experience. You will answer questions, guide people to the right products or services, and ensure everyone leaves with what they need. Providing friendly, clear advice on technology and mobile plans is a key part of the job. Keeping the store tidy and welcoming is also important. What you will do Greet customers and listen carefully to their needs Assist shoppers in selecting suitable products and services Offer straightforward, approachable advice about technology and plans Help maintain an organized, inviting store environment Requirements Comfortable talking with people and finding solutions Interest in technology and mobile devices Positive, helpful attitude on every shift This part-time role suits those who enjoy helping others and want to learn more about the latest tech in a retail setting.

On Running is hiring a Retail Store Advisor for its flagship shop on Regent Street in London. This position centers on connecting with customers, offering knowledgeable service, and helping visitors find the right running gear. Key responsibilities Greet shoppers and maintain a welcoming, approachable atmosphere in the store Assist customers as they explore On Running’s product range, providing tailored advice based on individual needs Share detailed information about products to help shoppers make confident decisions Contribute to a positive environment that supports both dedicated athletes and those new to the brand Location This role is based at the On Running Flagship Store on Regent Street in London.

Join Our Team as a Receptionist at The Stafford London!Nestled in the historic St James’s area, mere moments from London’s iconic attractions and the bustling West End, The Stafford London exemplifies British luxury. Our hotel features the famed American Bar, a true London landmark, and The Game Bird, a dining experience that showcases modern British cuisine.By joining our team, you will not only be part of one of London’s most prestigious five-star hotels but also gain invaluable skills and knowledge that are recognized globally in the hospitality industry.If you are passionate about providing exceptional hospitality, possess a keen attention to detail, and excel in delivering first-rate service, we would love to meet you!Your Responsibilities:Fostering a warm and inviting environment for all guests.Escorting guests to their rooms and familiarizing them with hotel amenities.Conducting all cashiering tasks accurately, including processing various payment methods at check-out and resolving disputes.Staying informed about daily operations, events, VIP guests, and group arrivals.Answering phone calls in accordance with The Stafford’s standards.Assisting the reservations team as needed.Implementing effective upselling techniques to maximize room revenue through strategic rate management.Desired Qualities:A strong passion for delivering 5-star guest serviceExceptional attention to detailInnovative and forward-thinking mindsetExcellent telephone etiquetteAble to connect well with peopleFluency in the English languageWhat We Offer:Competitive salary packageRewards, discounts, and cashback opportunitiesEmployee discounts on food and accommodationsOngoing training and development programsComplimentary meals during shiftsFree dry cleaning for work attireReferral scheme with monetary rewards for successful hiresSound like the right fit for you? Apply now, and we will be in touch!In compliance with the Asylum and Immigration Act 1996, all applicants must possess the right to live and work in the United Kingdom. Documentation will be required during the interview process.

Role Overview Casio is known for pushing boundaries, from the original G-SHOCK concept to ongoing innovations in design and technology. At the Carnaby Street flagship, the Retail Sales Advisor acts as a brand ambassador for G-SHOCK, helping customers discover watches that combine durability with style. The team values energy, enthusiasm, and a willingness to learn, prior experience with watches is not required, as full training is provided. Position Details Job Type: Permanent, part-time Hours: One role at 25 hours per week, another at 23 hours per week Schedule: Includes weekends and varied shifts; monthly rotas set in advance Location: On-site at Carnaby Street, London W1F 9QF Start: Immediate Reports to: Store Manager and Assistant Store Manager What You Will Do Sales and Customer Engagement Connect with every customer and turn conversations into sales Recommend products, explain features, and upsell when appropriate Work to exceed store sales targets and personal KPIs Stay up to date on promotions, new launches, and bestsellers Customer Experience Deliver genuine, memorable service that encourages customers to return Build relationships to foster a loyal G-SHOCK community Store Presentation Keep the store environment inviting and displays well presented Ensure products are displayed, priced, and ready for sale Security and Operations Follow store security, cash handling, and inventory procedures Help minimize stock loss and protect brand standards Team and Brand Activities Support in-store events, merchandising updates, and activations Join in occasional social media activities to drive store traffic and engagement Learning and Growth Take part in ongoing product training to build expertise Stay motivated to learn and contribute to team goals

Join the AA Driving School & BSM as a Customer Service Advisor, where your passion for customer care drives our mission to deliver exceptional experiences. As a key member of our team, you'll be responsible for managing inbound and outbound communications, guiding customers through their journey, and resolving any queries with professionalism and efficiency. Enjoy a flexible work environment from Monday to Friday, allowing you to maintain a healthy work-life balance.

Join Our Team as an Office Manager and HR Advisor in the Retail SectorSalary: Up to £35,000 depending on experience + benefits and bonusLocation: Kings Cross, N1About the Role: As the Office Manager and HR Advisor, you will be pivotal in ensuring the seamless operation of office and employee functions. Your responsibilities will range from coordinating key meetings and managing diaries to overseeing HR records.Company Overview: Our client is a premier UK provider of exquisite gifts for babies and children, beloved by children of some of the world’s most renowned celebrities. With a growing team of over 100 members, approximately 35 of whom work from the office, you will serve as a vital ambassador for the brand, being the first point of contact for both internal and external stakeholders.Key Responsibilities:Provide comprehensive PA and diary management support.Organize and manage calendars for the Founders, including booking meeting rooms and dining reservations.Coordinate travel arrangements and accommodations.Assist with personal to-do lists for the Founder.Proactively address and manage diary-related requirements and issues.Serve as the primary contact for all HR-related inquiries.Handle employee relations matters, including grievances, sickness, and redundancy, liaising with external employment lawyers as needed.Maintain and update the HR system.Ensure all HR paperwork related to the employee lifecycle is completed and current.Support recruitment administration, including refining job descriptions, posting job advertisements, and arranging interviews.Manage office operations, including booking rooms for meetings.

Join Our Team as a Group Reservations Agent!We are excited to announce a new opportunity for a Group Reservations Agent at our brand new, state-of-the-art meeting and event facilities, accompanied by a vibrant bar and restaurant. This role promises a dynamic work environment and excellent opportunities for professional development.Role ObjectivesAs a key member of our team, you will report to the Reservations Manager and collaborate closely with the Revenue Manager. Your role as the first point of contact for our guests is vital, and maintaining a friendly and professional demeanor is essential.Key Responsibilities:Manage all Group Block Space for various types of groups, including Leisure, Ad Hoc Corporate, and Exhibition & Event Groups.Respond promptly to all group inquiries and provide accurate quotations in collaboration with the Revenue Manager.Demonstrate proficiency in the OPERA and Ideas reservations systems.Input Group/Block Reservations into the OPERA system, ensuring all details are accurate and meet departmental standards.Maintain strict adherence to chasing, follow-up, and contracting procedures.Facilitate clear communication with all relevant departments regarding group matters and participate in Pre-Con meetings as required.Ensure timely compilation and distribution of the Groups sheet.Maintain organized filing systems for all Group correspondence, ensuring daily updates.

Role overview Quadient seeks a German-Speaking Customer Experience Advisor based in London. The position focuses on supporting clients and enhancing their satisfaction through attentive service. Daily tasks require fluency in German to communicate effectively and resolve issues. What you will do Respond to customer inquiries in German, addressing questions and concerns clearly Provide practical solutions and assistance to help clients benefit from Quadient’s services Maintain professionalism in every interaction, working to resolve issues efficiently Engage with a diverse range of clients, adapting to their needs and ensuring a positive experience Requirements Fluency in German Strong communication skills Dedication to excellent customer service Professional approach and attention to detail

Entain seeks a Retail Customer Service Associate for its London location. This position focuses on providing in-person support to customers, answering questions, and ensuring each visitor feels valued. Work takes place on the shop floor, where assisting with transactions and contributing to a welcoming store environment are central to the role. Key responsibilities Welcome and assist customers during their time in the store Process transactions and address customer queries Keep the retail area clean and organized Collaborate with colleagues to provide friendly, helpful service What we look for Strong communication skills and a supportive approach Dedication to customer satisfaction Ability to remain positive and attentive, even when the store is busy

Entain is looking for a Retail Customer Service Associate to join the team in London. This position focuses on supporting customers in-store, answering questions, and ensuring a smooth visit for every guest. Daily tasks involve handling transactions and creating a welcoming environment on the shop floor. What you will do Assist customers with questions and requests Process sales and other transactions with accuracy Help maintain a positive and inviting atmosphere in the store Requirements Background or strong interest in customer service Comfortable working in a busy retail environment Approachable, dependable, and eager to help others

At BOGGI Milano, we pride ourselves on embodying Italian excellence, meticulous attention to detail, and fostering genuine relationships with every client.Each sale represents a unique encounter and every client has a story to tell.Stepping into our boutique is an invitation to experience contemporary elegance.Role OverviewAs a Sales Advisor, you will serve as a true Brand Ambassador: welcoming each client with warmth, understanding their individual needs, and guiding them through a personalized and memorable shopping journey—whether in-store or online. Your role is crucial in enhancing our brand image and achieving sales objectives through exceptional service and trusted relationships.Key ResponsibilitiesProvide outstanding service, enriching every client interaction and promoting the brand and loyalty initiatives.Identify customer needs, passionately present products, and assist clients in making informed choices.Establish long-lasting relationships with clients, nurturing trust and loyalty.Encourage omnichannel sales strategies (Click & Collect, Seek & Send, in-store tablets).Actively contribute to individual and team sales targets.Professionally address customer inquiries or complaints in collaboration with the Store Manager.Maintain the store's organization and aesthetics (both front and back areas) in alignment with brand standards.Assist with inventory management and support omnichannel processes.Help manage cash operations and ensure compliance with company policies.Ideal Candidate ProfileA strong passion for fashion and customer service.Exemplary elegance, empathy, and interpersonal skills.Proactive, results-driven, and eager to learn.A positive and collaborative team player.Prior experience in fashion, luxury, or premium retail is advantageous.What We OfferJoining BOGGI Milano means entering an elegant and dynamic environment where customer care and a passion for style are integral values.

Entain seeks a part-time Retail Customer Service Associate based in London. This role centers on providing attentive and friendly service to everyone who visits the store. Role overview As a Retail Customer Service Associate, the main focus is to greet customers, answer questions, and ensure each shopper feels welcome. The position supports a positive store atmosphere by helping visitors throughout their experience. Key responsibilities Deliver friendly, attentive service to all customers Support shoppers during their visit Help create a welcoming environment in the store Location and hours This is a part-time position based in London.

Join AMI Paris as a Client Advisor at our new boutique on Sloane Street, opening mid-April 2026. This is an exciting opportunity to become an ambassador for a leading fashion brand.As a Client Advisor, reporting directly to the Store Manager, you will play a key role in enhancing customer satisfaction and promoting brand loyalty.Your responsibilities will include:CUSTOMER RELATIONS:• Greet customers warmly, embodying AMI values of friendliness and positivity.• Assess customer needs and recommend suitable products, encouraging cross-selling opportunities.• Assist customers during fittings and coordinate necessary alterations.• Cultivate a culture of customer loyalty by building meaningful, long-term relationships.• Introduce new clientele to the AMI brand.STOCK MANAGEMENT:• Oversee stock management activities, including receiving goods, integrating inventory systems, and facilitating stock rotation and transfers.VISUAL MERCHANDISING:• Maintain store presentation, ensuring product cleanliness and overall store upkeep.• Engage in visual merchandising strategies, adhering to guidelines and suggesting improvements during product rotations.

Join our dynamic team as a Sales Advisor at Frasers Group in London, where you will play a crucial role in delivering exceptional customer experiences and driving sales growth. Your passion for retail and customer service will contribute to our mission of providing top-quality products and service.

Join Our Team as a Breakfast Chef at The Stafford LondonSituated in the historic district of St James’s, just a stone's throw from London's most iconic landmarks and the vibrant West End, The Stafford London represents the pinnacle of traditional British luxury. Our establishment is home to the celebrated American Bar, a renowned London institution, and The Game Bird, a restaurant that showcases the best of contemporary British cuisine.By joining our team, you will become part of one of London’s most prestigious five-star hotels. You will gain skills and knowledge that are highly regarded throughout the hospitality industry.If you are passionate about hospitality, possess a drive for excellence, and have an eye for detail along with exceptional service skills, we would love to hear from you.Your Key Responsibilities:Take complete ownership of food quality in your designated section.Efficiently execute all tasks to ensure seamless operations.Manage stock rotation upon receiving deliveries and using ingredients.Adhere to food labeling and temperature control standards.Possess thorough knowledge of the menu and provide detailed descriptions of all dishes.Desired Qualities:Genuine passion for food and beverage.Ability to remain calm under pressure.Exceptional attention to detail.Eagerness to learn and grow.Enthusiastic attitude.Strong communication skills.Excellent time management and organizational abilities.What We Offer:Competitive salary plus service charge.Rewards, discounts, and cashback program.Staff discounts on dining and accommodations.Comprehensive training and professional development opportunities.Meals provided during shifts.Complimentary dry cleaning of work attire.Referral scheme with monetary incentives for each successful hire.Does this sound like the perfect opportunity for you? Apply now, and we will be in touch!Please note, in accordance with the Asylum and Immigration Act 1996, all applicants must have the right to live and work in the United Kingdom. Documentation will be required at the interview stage.