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Residuals & Commissions Manager

Shift4Atlanta, Georgia, United States; Center Valley, Pennsylvania, United States; Las Vegas, NV; Morrisville, North Carolina, United States; Tampa, Florida, United States
On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications:Proven experience in financial management, specifically in commissions and residuals. Strong analytical skills with a keen attention to detail. Excellent communication and interpersonal skills to engage with various stakeholders. Proficiency in data analysis tools and financial software. Ability to work collaboratively in a fast-paced environment.

About the job

Overview

Shift4 (NYSE: FOUR) is revolutionizing commerce by streamlining complex payment ecosystems globally. As a frontrunner in commerce-enabling technology, Shift4 facilitates billions of transactions each year for countless businesses across diverse industries. Discover more at www.shift4.com.

Position Summary

The Residuals & Bonus Manager is responsible for overseeing the calculation, reconciliation, distribution, and reporting of all residual payments, bonuses, incentives, and commission structures tied to merchant accounts and sales partners. This role is crucial in ensuring accuracy, compliance, and transparency in financial payouts while supporting sales channels, ISO partners, agents, and internal stakeholders.

Key Responsibilities

Residuals Management

  • Validate monthly residual payouts for ISOs, sales agents, referral partners, and internal stakeholders.
  • Reconcile processor statements with internal systems to ensure precision.
  • Assess merchant processing data, interchange fees, buy rates, markups, and revenue splits.
  • Audit merchant accounts for rate changes, billing discrepancies, and adjustments.
  • Maintain and update residual structures, split agreements, and partner contracts.
  • Manage chargebacks, fees, and pass-through costs affecting monthly residual earnings.

Bonus & Incentive Programs

  • Administer monthly, quarterly, and annual bonuses and performance-driven incentives.
  • Collaborate with Sales Leadership to enhance compensation structures and bonus models.
  • Monitor and validate activity-based incentives (new accounts, volume milestones, portfolio growth, etc.).
  • Quickly identify and resolve any discrepancies related to bonuses or commissions.

About Shift4

Shift4 is at the forefront of transforming commerce through innovative payment solutions, catering to a wide array of industries and businesses. With a commitment to simplifying payment processes, Shift4 empowers enterprises to thrive in a dynamic financial landscape.

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