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Rental Service Agent

Indie CampersAthens Depot
On-site Full-time

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Experience Level

Experience

Qualifications

We are looking for candidates who possess excellent communication skills, a passion for customer service, and a strong sales background. Experience in the travel or automotive industry is a plus. Candidates should be proactive, adaptable, and capable of working in a dynamic environment.

About the job

ABOUT US

Indie Campers is a global leader in road trip travel, providing thousands of customers with the freedom to explore the world in fully equipped campervans and RVs.

As we expand our offerings, we rely on exceptional frontline professionals to deliver unforgettable experiences to our customers while contributing to achieving commercial results.

The Rental Service Agent role is twofold:

  • Customer Experience Specialist for rentals
  • Sales Expert for presentations and conversions in the RV market

This position is crucial to ensuring that customers leave satisfied, whether they are embarking on a journey or purchasing their future RV.

THE ROLE

The Rental Service Agent manages all customer-related rental operations and conducts professional RV presentations aimed at converting interested parties into buyers. This is a hands-on, customer-centric role that combines service, product presentation, operational execution, and sales management.

At all levels (rentals and sales), the role ensures that every vehicle, every interaction, and every customer experience reflects the high standards of Indie Campers.

WHAT YOU WILL DO

  • Customer Service & Operations:
    Manage check-in/check-out, updates, and support during the rental. Address issues and emergencies with empathy.
  • Sales Presentations & Customer Engagement:
    Conduct engaging product demonstrations to potential buyers, ensuring an informative and persuasive experience.

About Indie Campers

Indie Campers is dedicated to redefining the way people travel. With a fleet of modern campervans and RVs, we empower our customers to create their own adventures and explore breathtaking landscapes with comfort and style.

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