About the job
ABOUT US
At Indie Campers, we are revolutionizing road trips, making them accessible to everyone through our innovative digital platform. With a focus on customer satisfaction, we've crafted a seamless booking experience that offers high-quality road trips at competitive prices.
Having facilitated over one million nights for more than 300,000 travelers from 169 countries, we present a diverse range of road trip options, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.
Driven by technology and a passion for adventure, we are on the lookout for motivated individuals who want to join us on this exciting journey.
THE ROLE
As the Rental Car Manager at our Hobart depot, you will embody our commitment to outstanding customer service. Reporting directly to the Operations Manager, your responsibilities will include ensuring exemplary customer care, maintaining our fleet of campervans, and overseeing all essential operations to guarantee the depot's seamless functioning.
WHAT WILL YOU WORK ON?
- Manage incoming reservations, welcome guests, and coordinate check-ins and check-outs.
- Oversee fleet maintenance, logistics, and ensure campervans are in optimal condition by managing repairs and upkeep.
- Train, supervise, and mentor your team for peak performance.
- Control booking activities, manage inventory, and liaise with local suppliers and cleaning services.
- Address customer complaints, handle emergencies, and resolve local issues to maintain smooth operations.
- Prepare and clean campervans for rentals.
- Assist in the resale of campervans, showcasing vehicles to potential buyers.
WHO ARE WE LOOKING FOR?
- A travel enthusiast with a background in Tourism, Hospitality, Retail, or Rent-a-car.
- Excellent communication skills and a passion for direct customer interaction.
- Eligible to work in Australia with a valid driver's license, confident in driving a campervan.

