company

Renewal Account Manager

DomainToolsRemote — Singapore
Remote Full-time

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Experience Level

Experience

Qualifications

Proven experience in account management or customer success. Strong communication and interpersonal skills. Ability to understand client needs and deliver solutions effectively. Experience in a tech or SaaS environment is preferred. Proficient in CRM software and Microsoft Office Suite. Bachelor's degree in Business, Marketing, or a related field is preferred.

About the job

DomainTools seeks a Renewal Account Manager to build and maintain strong relationships with existing clients. This position is fully remote and based in Singapore.

Key responsibilities

  • Communicate regularly with current customers to understand their needs
  • Support client satisfaction by addressing questions about DomainTools products and services
  • Recommend solutions that align with each client’s goals
  • Lead contract renewal discussions and identify ways to grow account value

Location

The role is remote within Singapore, allowing flexibility to balance work and personal commitments.

About DomainTools

DomainTools is a leader in cybersecurity solutions providing organizations with the insights needed to protect against online threats. Our innovative tools and dedicated team empower clients to safeguard their digital assets effectively. We are committed to fostering a collaborative and inclusive work environment where every team member can thrive.

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