Remote Executive Operations Assistant - Support for CEO

Firm Overview Deep Ocean Partners is a premier asset management firm based in New York, dedicated to generating long-term value for investors by offering uncorrelated, superior risk-adjusted returns in the realm of private credit. Our flexible investment mandate, combined with a rigorous investment process, spans various credit sectors, including Direct Lending, Specialty Finance, Asset-Backed Lending (ABL), Factoring, Special Opportunities, and Distressed Assets. We aim to seize opportunities in niche, high-barrier segments of the private credit market while remaining agile enough to capitalize on the most appealing prospects throughout the credit cycle. At Deep Ocean, we merge institutional-grade credit structuring with technology-driven, data-centric underwriting, utilizing real-time borrower data to dynamically evaluate, monitor, and enhance credit exposures. Our platform integrates the analytical rigor of hedge-fund investing with the risk management principles of traditional credit, allowing us to originate and manage tailored, collateralized loans across North America, Latin America, and Europe. To expand our footprint in Latin America, we have established a strategic partnership with Polymath Ventures, a leading venture builder headquartered in Mexico City. This collaboration, known as Deep Ocean Polymath Ventures (DOPV), focuses on providing structured credit solutions to fintechs, specialty finance platforms, and SME lenders throughout Mexico and the wider Latin American region. By combining Deep Ocean's credit structuring and data capabilities with Polymath's extensive regional operations and venture-building experience, we have created a uniquely integrated lending and innovation platform. The Mexico City office serves as a vital operational hub for DOPV and supports Deep Ocean's broader cross-border private credit initiatives, facilitating seamless cooperation between Mexico-based borrowers and our asset management teams in New York. The Vice President of Operations & Underwriting will play a pivotal role in overseeing both Mexico-based transactions under DOPV and U.S.-originated private credit and factoring facilities, serving as a shared resource across both platforms.

Join Nuvei as an Underwriting Specialist, where you will play a pivotal role in assessing and managing risks related to our financial services. You will analyze applications, evaluate creditworthiness, and work closely with our sales and operations teams to ensure that our clients receive the best possible service.

JOIN OUR TEAM AS A SENIOR RISK UNDERWRITERLocation: Mexico City, CDMX - Full-timeABOUT COFACEAt Coface, we facilitate international trade every day. With a diverse team of over 5,200 professionals from 80+ nationalities across 58 countries, we are dedicated to helping businesses navigate uncertainty and make informed decisions in a complex global economy.With nearly 80 years of global expertise, we provide a comprehensive suite of services including Trade Credit Insurance, Business Information, Debt Collection, Single Risk Insurance, Surety Bonds, and Factoring. Our approach is driven by a robust data foundation, innovative technology, and a deep understanding of the global market.By joining Coface, you will be part of a collaborative and inclusive culture where your insights and contributions are valued. We encourage a learning environment that allows you to take on responsibilities and witness the outcomes of your efforts.Shape the future of trade with us. Become a part of our Happeners!YOUR ROLEAs a Senior Risk Underwriter within our Mexico team, you will:Conduct financial analyses of counterparties utilizing information from our infoline, alongside your sectoral and macroeconomic expertise.Authorize credit limits based on your individual delegation, adhering to policy guidelines.Proactively monitor the portfolio to minimize potential losses.Communicate credit decisions and their rationale to policyholders.Develop statistics on client portfolios and perform sectoral analyses.Assist in testing and refining risk underwriting tools.Ensure compliance with Coface’s internal policies and external regulatory requirements.Support the Commercial Team in retaining existing clients while fostering new business relationships.In this role, you will cultivate relationships with credit managers and brokers, collaborating with colleagues from Commercial, Information, Organization, and Claims departments to meet both regional and group objectives.

About PayJoyAt PayJoy, we are committed to transforming lives through financial empowerment. As a pioneering credit provider, we focus on serving underprivileged populations in emerging markets, helping them achieve financial stability and prosperity. Our innovative secured credit technology creates pathways for new customers to access the credit system, enabling them to enhance their quality of life. With our point-of-sale financing and credit card services, we empower our customers to embrace micro-entrepreneurship and navigate challenging times. Leveraging advanced machine learning, data science, and anti-fraud AI, we have positively impacted over 18 million customers as of 2025, all while maintaining strong profitability for sustained growth.About the RoleThe Merchant Operations Manager focusing on Operational Excellence is vital to our mission. This role is responsible for streamlining processes, enhancing operational efficiency, and ensuring strategic alignment across various projects. Key responsibilities include governance, resource management, performance measurement, and continuous improvement, utilizing agile methodologies and project management best practices to drive success.

Join Stripe as a Risk Operations Associate in our User Policy Operations team, where you will play a pivotal role in safeguarding our platform and ensuring a seamless user experience. You will be responsible for analyzing risk-related data, implementing user policies, and collaborating with cross-functional teams to mitigate potential threats. This is an exciting opportunity for individuals who are passionate about risk management and operational excellence.

Join our dynamic operations team at Scale AI, where you will play a pivotal role in optimizing our processes to drive revenue and ensure our commitments to customers are met with exceptional quality and timeliness. Your expertise will be crucial in managing our supply operation funnel by developing and implementing innovative solutions, tools, and processes in collaboration with cross-functional teams, including Customer Operations, Product Operations, and Product Managers.In this role, you will tackle unprecedented challenges, demonstrating relentless determination to achieve outstanding results through pilots, tests, and experiments. Your ability to devise creative solutions will be essential in overcoming bottlenecks. This unique opportunity blends operational responsibility with significant influence over our critical outcomes, positioning you at the core of Scale's daily operations. We are looking for a scrappy, analytical, and empathetic individual who is focused on results and has the drive to inspire others.Key Responsibilities:Develop and implement key operational processes that are critical to our success.Oversee the daily delivery of customer commitments, ensuring satisfaction.Establish an effective feedback loop involving frontline teams, product development, strategy, and customers.Work collaboratively with various stakeholders to enhance processes for both new and existing customers.

Join our dynamic team at Stripe as a Consumer Operations Associate. In this role, you will be instrumental in enhancing our customer experience, ensuring that our clients receive the highest level of service. You will collaborate with various departments to resolve customer inquiries efficiently and contribute to the continuous improvement of our operational processes.

Hello! We are Fever, the premier tech platform transforming culture and live entertainment.Our mission is to make culture and entertainment accessible to everyone. Leveraging our innovative technology and data-driven strategies, we are changing the way audiences engage with live experiences. Each month, our platform inspires over 300 million individuals across more than 40 countries to discover unforgettable events, while empowering creators with insightful data and tools to scale and innovate their offerings.Our achievements speak for themselves: we have collaborated with industry titans like Netflix, F.C. Barcelona, and Primavera Sound, and our award-winning events are supported by top-tier global investors. How impressive is that?To continue our growth, we are seeking proactive individuals with a hands-on approach who are excited to shape the future of entertainment!Are you ready to join the experience?Now, let’s delve into the specifics of this role and how you can contribute to Fever’s mission.ABOUT THE ROLEWe are searching for an Onsite Operations Specialist who thrives on enhancing efficiency and consistently finds solutions to challenges!As a critical member of the Operations team, you will ensure the seamless execution of our events from inception to conclusion, leading your team and meticulously managing every operational detail.Developing and overseeing the operational plan for events, ensuring comprehensive coverage of all requirements (access control, staff allocation, cashless systems, kiosks, etc.).Directing the onsite execution, ensuring that setup, live operations, and closure occur flawlessly and in compliance with our standards.Monitoring the event closure process, which includes reconciliations, incident reporting, and further evaluations.

Position Objective The Regional Head of Business Operations will spearhead the launch, development, and scaling of field operations in their region, focusing on onboarding and activating new solutions for clients. This role will lead the end-to-end execution of the onboarding process, including the delivery and implementation of devices and operational tools, ensuring reliable service, high operational performance, and a quality experience for clients. In the initial phase, this position will have a strong operational and hands-on focus, directly managing field ambassadors, resolving operational incidents, and establishing the necessary processes to scale regional operations. As the operation grows, the role will evolve towards structuring leadership, operational discipline based on KPIs, and coordination with Product and Analytics teams. Main Responsibilities • Launch field operations in the region, establishing processes, operational structure, and execution standards. • Directly manage the B2B Ambassador team during the initial phase of operations, ensuring productivity, operational discipline, and consistency in the field. • Design and build the necessary structure to scale regional operations, defining roles and future layers of supervision. • Oversee the implementation of devices, tools, and solutions for clients, ensuring a professional and reliable experience. • Monitor and manage key indicators such as activation, field productivity, execution quality, and operational goal compliance. • Implement corrective actions when performance indicators require it. • Ensure the correct implementation of processes defined by the Product team in the field. • Collaborate closely with Product, Analytics, and other teams to identify opportunities for improvement in processes, tools, and operational flows. • Analyze operational metrics and generate visibility on regional performance to drive data-driven decision-making.

About Truelogic Truelogic delivers nearshore staff augmentation services and is headquartered in New York. With over two decades of experience, the company supports a wide range of clients, from startups to established industry leaders, on their digital transformation journeys. More than 600 technology professionals across Latin America collaborate with U.S. organizations on key projects. Truelogic partners with Fortune 500 companies as well as growing startups, focusing on results that drive impact. Role Overview: GTM Operations Specialist Based in Mexico City, the GTM Operations Specialist manages and advances the commercial pipeline for Truelogic. This position plays a central role in making sure each opportunity progresses smoothly from first contact through proposal and closing. As part of the Growth team, responsibilities include monitoring pipeline velocity, maintaining CRM data accuracy, and ensuring operational standards are met across all active deals. The role requires strong organizational skills and the ability to coordinate across teams so that every deal receives proper attention.

Role overview Stripe is hiring an Operations Associate for the Product Support Operations team in Mexico City. This position focuses on refining product support processes and helping deliver strong service to customers. The role involves close collaboration with teams across the company to make operations more efficient and improve how customers experience Stripe’s products.

As a Maintenance Operator at Novotel Mexico City, you will play a crucial role in ensuring the upkeep and preservation of our property. Your responsibilities will encompass general maintenance tasks that focus on the physical, aesthetic, and technical aspects of the hotel.

Roland Berger is seeking experienced Senior Consultants with a focus on Operations to join our dynamic Mexico City office. In this pivotal role, you will engage in high-impact consulting projects across a diverse array of industries, contributing to the enhancement of operational excellence and fostering growth through innovative solutions. Our Operations team specializes in engineering, procurement, production, supply chain management, service optimization, operational efficiency, and quality assurance. We pride ourselves on our deep understanding of industry challenges and our ability to deliver creative strategies to optimize business performance.As a Senior Consultant, you will have the opportunity to interact directly with client leadership and guide specialized teams. From day one, you will be viewed as an entrepreneur within our organization, encouraged to take initiative, think outside the box, and embrace responsibility. This position allows you to thrive in a fast-paced, global environment, significantly impacting our clients and our consulting practice's success.Key ResponsibilitiesOversee client projects, ensuring high levels of client satisfaction, team performance, and timely, budget-compliant delivery.Cultivate and maintain strong, long-term client relationships.Assist management in acquiring and delivering Operations projects.Gather, analyze, and interpret client and industry data.Evaluate client situations and develop customized operational strategies to improve performance.Structure problem-solving processes, develop project timelines, and delegate tasks to team members.Lead problem-solving initiatives, change management, and transformation efforts throughout client engagements.Create action plans to enhance products and processes, boost efficiency, and ensure scalability.Engage with client personnel at all levels, from shop floor operators to executive leadership.Contribute to project documentation and capability-building resources.Mentor junior team members through on-the-job training and coaching.Develop intellectual capital in key areas as part of our thought leadership initiatives.Travel to client sites as necessary.Keys to Success:Proven ability to manage complex projects effectively.Experience engaging with senior management, both written and verbally.Exceptional presentation skills, both written and oral.Strong analytical and problem-solving capabilities.Adept at seeing the big picture while maintaining attention to detail.Ambitious and driven.Team-oriented with excellent communication and interpersonal skills.Familiarity with supply chain management frameworks such as SCOR and industry best practices.

The retail sector in Latin America boasts an impressive annual worth of $2 trillion. To maintain and expand their sales and market presence, brands and retailers invest billions each year to deploy thousands of individuals for in-store tasks such as stocking shelves, fulfilling e-commerce orders, and setting up displays. Our innovative technology connects these individuals with retailers through a mobile marketplace, enabling them to select tasks nearby as independent contractors. In return, retailers gain access to a real-time dashboard that tracks the progress of various tasks. To date, over 4.7 million tasks have been successfully completed on our platform across Mexico, Colombia, Costa Rica, and Peru, fundamentally changing how brands and retailers manage their operations. We are seeking individuals with an entrepreneurial spirit and a passion for launching innovative projects. This is a unique opportunity in Latin America to join a well-funded startup poised for exponential growth. Our founders are graduates of Harvard Business School with extensive consumer experience at Walmart and P&G across Latin America, India, China, and Africa. Backed by leading Silicon Valley investors, our platform currently supports over 12,000 users across Mexico, Costa Rica, Peru, and Colombia, and we are expanding into Brazil.As we enhance our delivery operations with leading retailers in Mexico, we require a highly motivated individual who can work independently and is passionate about execution. We are looking for a proactive and organized person, equipped to tackle various challenges in a rapidly growing startup environment. This individual will be responsible for executing data-driven strategies and managing a remote team. The successful candidate will oversee a specific region, taking full ownership of their territory through thorough analysis and execution.Key Responsibilities: Join a team of operations managers overseeing online operations for top retailers (order picking and delivery)Take ownership of and enhance business KPIs (completion rates, on-time delivery, churn rates, etc.)Manage relationships with field teams and stores (clients) to execute collaborative strategiesEnsure the presence of a complete team of Zubaleros at each operational pointCalculate, manage, and align supply across regionsEnsure recruitment, training, retention, and engagement of ZubalerosTransform raw data into actionable insights to boost productivity, reduce churn, and enhance communication with Zubaleros

About Us SharkNinja is a globally recognized product design and technology firm that offers a diverse range of highly-rated lifestyle solutions, enhancing the everyday lives of consumers across the globe. With two leading brands, Shark and Ninja, we have established a remarkable history of launching disruptive innovations in the market, continuously developing consumer products that have expanded our presence across various categories, leading to substantial growth and increased market share. Based in Needham, Massachusetts, our dedicated team of over 4,100 associates ensures that our products are accessible through major retail channels, both online and offline, as well as through distributors worldwide.  About the RoleThe Sales Operations Specialist plays a crucial role in supporting the daily operational functions that drive sales performance for designated retail accounts. This position encompasses demand planning, inventory management, purchase order execution, point-of-sale (POS) trend analysis, trade spend management, and the continual assessment of business trends and operational performance. The Specialist collaborates closely with internal teams at SharkNinja to monitor business performance, maintain accurate forecasts, and facilitate the execution of essential operational processes.Key ResponsibilitiesAssist with operational tasks related to demand planning, inventory tracking, purchase orders, and sales performance reporting.Generate and maintain weekly business reports that outline trends, risks, and opportunities.Monitor promotional performance in relation to expectations, aiding in future shipment and forecasting strategies.Collaborate with Sales, Demand Planning, and Supply Chain teams to enhance forecasting, inventory planning, and order management.Update and maintain forecasts, pricing, and new product information in internal systems (training provided).Engage in weekly discussions with customer replenishment or planning teams to review recent results and updates.Coordinate order timing and availability with internal supply chain partners.Assist in tracking trade spend and ensure promotional plans are accurately represented in forecasting tools.

Join Clara as the Head of Revenue Operations in Mexico City, where you will play a pivotal role in driving our revenue strategy and operational excellence. Your leadership will be crucial in optimizing processes, enhancing customer experiences, and delivering measurable results. This hybrid role offers the flexibility of working from home combined with in-office collaboration.

Join Our Team at PayJoyPayJoy is a pioneering credit provider with a mission to empower under-served customers in emerging markets, enabling them to achieve financial stability and success. Our innovative, patented technology for secured credit acts as a gateway for new customers to access the credit system. Through PayJoy’s point-of-sale financing solutions and credit cards, we provide customers the opportunity to enhance their quality of life. Our credit offerings also empower customers to become micro-entrepreneurs, offering them financial security in challenging times. With our advanced machine learning, data science, and anti-fraud AI capabilities, we have successfully served over 18 million customers as of 2025, achieving sustainable profitability for ongoing growth.Role OverviewThe Director of Technology Operations is a pivotal role focused on overseeing and optimizing the tech infrastructure that supports our global operations. This includes enhancing the utilization of our tools to improve the experiences of both customers and clerks, automate processes, and track key support metrics. The Director will also be responsible for monitoring data reliability and translating new tool features into actionable insights. Additionally, this position will lead the Quality Assurance and Training teams, enhancing the quality of interactions between our agents and customers.

Join Restaurant365 as a Marketing Operations Manager and drive our marketing initiatives to new heights! In this pivotal role, you will be responsible for optimizing marketing processes, managing data-driven campaigns, and ensuring seamless execution of marketing strategies. This is an exciting opportunity to work in a dynamic environment and make a significant impact on our growth.

Join SpotOn as a Client Operations Specialist, where you will play a crucial role in ensuring exceptional service delivery to our clients. You will manage client inquiries, streamline operations, and collaborate with various teams to enhance the client experience. This position is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering solutions that meet client needs.