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Remote Call Center Agent at jerry.ai | Charlotte, NC

jerry.aiCharlotte, North CarolinaNew
Remote Full-time

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Experience Level

Entry Level

Qualifications

Excellent communication skills, both verbal and written. Ability to handle customer inquiries with professionalism and patience. Familiarity with call center software and CRM systems is a plus. Strong problem-solving skills to address client concerns effectively. Prior experience in a customer service or call center role preferred but not mandatory.

About the job

jerry.ai seeks a Remote Call Center Agent to join the team, with the role based in Charlotte, NC. The main focus is helping clients by answering their questions and resolving concerns, aiming for a straightforward and positive experience with each interaction.

Key responsibilities

  • Respond to client inquiries by phone or through online channels
  • Assist clients with questions and provide guidance on available solutions
  • Work to make every interaction clear and helpful

Location details

This position is remote but requires residency in Charlotte, North Carolina.

About jerry.ai

jerry.ai is at the forefront of AI-driven customer support solutions, dedicated to enhancing the user experience through innovative technology. Our team is passionate about providing top-notch service and fostering a collaborative work environment.

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