Remote Call Center Agent at jerry.ai | Charlotte, NC

jerry.ai seeks a Remote Call Center Agent to join the team, with the role based in Charlotte, NC. The main focus is helping clients by answering their questions and resolving concerns, aiming for a straightforward and positive experience with each interaction. Key responsibilities Respond to client inquiries by phone or through online channels Assist clients with questions and provide guidance on available solutions Work to make every interaction clear and helpful Location details This position is remote but requires residency in Charlotte, North Carolina.

Join our dynamic team at Prosidian Consulting as a Senior Call Center Agent. In this pivotal role, you will be responsible for delivering exceptional customer service, resolving inquiries, and ensuring client satisfaction. Your ability to communicate effectively and handle customer concerns will play a crucial role in enhancing our customer experience.

Join our dynamic team at Prosidian Consulting as a Customer Service Call Center Agent. In this role, you will be the first point of contact for our valued clients, providing exceptional service and support. Your primary responsibilities will include handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.

Join Prosidian Consulting as an Entry Level Call Center Agent in Charlotte! We are looking for enthusiastic individuals who are eager to kickstart their careers in customer service. As a Call Center Agent, you will be the first point of contact for our clients, assisting with inquiries and providing excellent support.

Join Prosidian Consulting as a Senior Call Center Team Lead and take your leadership skills to the next level. In this role, you will be responsible for overseeing a dedicated team of call center representatives, ensuring that they meet performance metrics while providing exceptional customer service. You will work closely with upper management to implement strategies that enhance team efficiency and customer satisfaction.

CPI Security, a premier provider of residential and commercial security solutions across the nation, is seeking a talented Workforce Specialist to join our dynamic contact center operations team. Established in 1991 and headquartered in Charlotte, North Carolina, CPI Security has evolved from a small startup to one of the top ten largest security providers in the country, boasting over 750 dedicated employees. With numerous accolades such as the SDM Dealer of the Year and the Marvel Award, CPI Security is recognized for its excellence in alarm response times and customer service. We are proud to be consistently ranked among the top 25 best workplaces in North Carolina and South Carolina. Key Responsibilities: Monitor real-time queue metrics and adherence reports to ensure service levels and response times are achieved; manage escalation plans, including outbound dialer strategies. Develop long-term strategies and operational structures for the call center, providing expert guidance in forecasting, strategic analytics, and operational insights. Ensure that Call Center and Customer Service performance satisfies both client and business requirements. Collaborate across departments to effectively manage and configure the Workforce Management platform, tracking and reporting on call center statistics such as volume, FTE, schedule adherence, and service level achievement. Drive continuous improvement in forecasting and scheduling across all contact channels. Analyze service level opportunities and forecast variances, implementing action plans to enhance operational performance. Formulate contingency plans, direct activities during problem resolution, and provide insights for future process improvements during post-resolution analyses. Possess a working knowledge of outbound dialers. Qualifications: A Bachelor's degree is required, along with a minimum of 7 years of experience in sales or customer service within the B2C sector. Extensive knowledge of Contact Center operations and systems, including Genesys, Salesforce Clouds (Lightning, Service), Voice Portal, and IVR technologies.

Join Prosidian Consulting as an Entry Level Call Center Supervisor in Charlotte, NC. In this vital role, you will oversee daily operations, ensuring exceptional customer service and effective team management. Ideal candidates should exhibit strong leadership skills and a commitment to excellence in service delivery.

Join our dynamic team at Prosidian Consulting as an Entry Level Call Center Team Lead. In this pivotal role, you will guide and support a team of call center representatives, ensuring exceptional service delivery and operational efficiency. Your leadership will help shape a positive work environment while striving to meet performance goals.

Join our dynamic team at dev2 as a Call Center Sales Representative! In this role, you will engage with customers, understand their needs, and provide tailored solutions. We are looking for enthusiastic individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service.

Exciting opportunity for driven individuals interested in the business sector! This role offers the potential for advancement into corporate leadership and management positions based on exceptional performance. An entrepreneurial spirit and competitive mindset are essential. Make a meaningful impact in your community by delivering security and peace of mind to families and businesses with New York Life’s comprehensive range of products and services. BRING YOUR CAREER TO LIFE: Benefit from continuous personal and professional development with diverse career trajectories at a Fortune 100 company.Achieve your financial aspirations contingent on your performance.Enjoy a competitive compensation structure that empowers you and supports your retirement through a traditional pension plan. Job Overview: We seek motivated individuals who aspire to: Tailor their career paths to align with personal objectives.Engage in lifelong learning and professional growth.Receive acknowledgment and rewards for accomplishments.Shape their career as a Financial Services Representative with pathways to management.Access a competitive compensation and flexible benefits package, including a 401(k) plan and a variety of health options. Your Responsibilities: As a Financial Services Representative with New York Life, you will provide high-quality financial solutions for insurance and retirement planning. Additionally, you will: Create and execute business and marketing strategies.Identify and engage potential clients.Discuss the financial concerns and needs of individuals.Present tailored solutions using our premier suite of products and services.Enhance your professional skills and knowledge.

Join Prosidian Consulting as an Inbound Call Agent, where you will be the first point of contact for our valued customers. In this role, you will handle incoming calls, providing exceptional customer service and support. Your ability to listen attentively and respond effectively will be vital in ensuring customer satisfaction and resolving inquiries in a timely manner.

Join our dynamic team at Prosidian Consulting as a Call Center Supervisor! In this pivotal role, you will lead a team dedicated to providing exceptional customer service. Your leadership will empower agents to deliver high-quality support, driving customer satisfaction and loyalty.

About Us SeekWell, the parent company of 1-800 Contacts, The Framery, and Hello Eyes, is dedicated to simplifying access to essential vision care. Building upon the award-winning culture established nearly 30 years ago at 1-800 Contacts, we continue to innovate and pioneer products that delight consumers and challenge optometrists. As a KKR-backed entity, one of the world's leading private equity firms, we prioritize customer satisfaction, and we are committed to shaping the future of our industry. Why You Should Join Us At 1-800 Contacts, we excel in making the ordering process for contact lenses seamless and exceptional. Unlike many companies that merely claim to prioritize customers, we genuinely embody this commitment. As a Receiving Associate, you will play a vital role in enhancing customer experiences. This position offers a unique opportunity to work behind the scenes with the very products that our customers rely on. If you're eager to make a meaningful impact and be part of a vibrant company culture, we invite you to apply today! Position Details Start Date: March 9th, 2026 Shift: Monday-Friday, 8am-5pm Base Pay: $17.00 per hour, with potential to earn up to $26.00 per hour based on performance Your Responsibilities Efficiently scan, sort, and stock products Stand and walk for the entirety of your scheduled shift Lift items weighing at least 30 lbs Use ladders and equipment to access heights for order picking and stocking Maintain a high level of hustle What We Value in You High school diploma or GED equivalent A strong work ethic and a proactive attitude Self-motivated and disciplined with the ability to multitask Innovative thinking and a readiness to adapt A good balance of fun and hard work! Commitment to our core values: Big-hearted, Tenacious, Unconventional, Better Together!

Role Overview ADESA Charlotte is hiring a Security Guard to help protect our large auto auction facility in Charlotte, NC. This role supports the safety and security of our property, vehicles, and people across a busy, high-traffic site. Schedule and Pay Available shifts (subject to change): Thursday, Friday: 12:00am - 8:00am Saturday, Sunday: 4:00pm - 12:00am Starting pay: $18.00 per hour Open availability is highly preferred About ADESA ADESA, part of Carvana, operates over 50 auto auction locations across the United States. Our sites can span up to 200 acres and handle a wide range of services, including vehicle repair, reconditioning, and auction remarketing. We manage hundreds of thousands of vehicles in our network, serving both retail and commercial clients throughout North America. Our culture values teamwork and mutual support. Employees at ADESA work together to achieve shared goals, and we believe that helping others leads to success for everyone. The auto auction industry moves quickly and is highly competitive, with dedicated people who care about their work. ADESA is investing in growth, expanding our facilities, and increasing our vehicle inventory. We are building for the future and looking for people who want to be part of this journey. Get a sneak peek into life at ADESA!

Join T5 Data Centers, where we have been committed to delivering exceptional data center solutions since 2008. Our focus is on supporting enterprise and hyperscale customers with tailored services that span the entire lifecycle of data center management—from customized turnkey development to efficient operations and construction services across the globe. Our clients include some of the largest companies in the world, who trust us with their critical data center operations.At T5, our achievements are driven by our dedicated team. With over 400 skilled engineers, technicians, and professionals, we pride ourselves on fostering a culture of inclusivity and excellence, focused on meeting our customers' needs.Job Overview:The Critical Facilities Technician (CFT) plays a vital role in the operation of both critical and non-critical infrastructure within our data centers. The CFT is dedicated to maintaining a safety-first environment while ensuring the reliability of equipment and systems. You will continually seek improvement in operational excellence by following company standards and best practices in the industry. Ongoing training is essential, with Level I and Level II training requirements in place to ensure proficiency.

At Bloomreach, we are crafting the world's leading agentic platform for personalization. Our mission is to transform how businesses engage with their customers by creating and deploying AI agents that enhance the entire customer journey.We are bringing autonomous search into the mainstream, making product discovery seamless and conversational for customers while maximizing profitability for businesses.Our vision of conversational shopping is becoming a reality, connecting shoppers with customized guidance and product expertise available at every touchpoint in their journey.We are redefining the future of autonomous marketing, simplifying workflows and allowing marketers to focus on their creative, strategic, and customer-centric roles.All of this is powered by the intelligence of a single AI engine—Loomi AI—ensuring that personalization is not only autonomous but also consistent. From retail to financial services, hospitality to gaming, Bloomreach enables businesses to achieve accelerated growth and enduring customer loyalty, supporting over 1,400 global brands including American Eagle, Sonepar, and Pandora.About the Role:Bloomreach is on the lookout for a dynamic Sales Development Representative who will proactively share insights about opportunities with our innovative platform. As a vital part of our Sales Development team, you'll connect sales and marketing by navigating complex organizations and generating a robust pipeline of qualified leads. Your efforts will pave the way for deals that contribute millions of dollars in revenue for both Bloomreach and our clients. If you enjoy engaging with new people and thrive in a collaborative atmosphere, we want to hear from you!

Are you looking for a fulfilling career that offers both challenges and the chance to work with talented professionals? At CESO, we pride ourselves on our diverse portfolio, which includes projects in retail, hospitality, light industrial, healthcare, and worship. We are dedicated to fostering leadership and empowering our associates to leverage their unique skills to make a positive impact on our communities and clients. If our mission to empower individuals to bring clients’ visions to life resonates with you, we would love to connect!In the role of Architect at CESO, you will play a critical role in supporting the building design process from inception to completion. You will be instrumental in producing construction documents and specifications that comply with all applicable laws, regulations, and standards set forth by the company and our clients. Your expertise will ensure that all designs and documentation meet the necessary codes, are feasible for construction, and align with client objectives.

Join our dynamic team as an Event Demonstrator in Charlotte, NC, where you'll have the opportunity to engage with customers and showcase innovative products. Your role will involve interacting with potential clients and providing them with an exceptional experience that highlights our brand.

Join the dedicated team at eyecarecenter as a Comprehensive Ophthalmologist! This is an exciting opportunity to be the first ophthalmologist in our Charlotte location, where you'll provide exceptional eye care using the latest technologies.About Our Practice:At eyecarecenter, we pride ourselves on delivering world-class eye care in a supportive environment. Our skilled team of doctors and staff is committed to enhancing the quality of life for our patients by helping them achieve optimal vision. This unique opportunity will allow you to make a significant impact in the community.

Join our dynamic team as a Product Event Demonstrator in Charlotte, NC! In this exciting role, you will have the opportunity to engage with customers and showcase innovative products through live demonstrations. Your passion for customer interaction and sales will drive success as you represent top brands at events and in retail settings.