companyFirst Abu Dhabi Bank logo

Relationship Officer - POS Loans

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

Essential Qualifications:Prior experience with POS loans is mandatory. Strong negotiation and convincing skills tailored to business complexities. Continuous improvement suggestions for First Abu Dhabi Bank's product offerings. Ability to foster and maintain effective business relationships with colleagues. Identify and leverage cross-selling opportunities across other business divisions within the bank. Education: University Degree / MBA / PGDM / Sales diploma or certification preferred. Experience: 3 – 5 years in banking or the financial industry.

About the job

Job Purpose:

  • Achieve and surpass monthly and annual sales targets for POS loans.
  • Drive market penetration through strategic acquisition of new clients and engagement with existing customers.
  • Conduct thorough case analysis and provide comprehensive customer information post-field visits.
  • Develop a strong understanding of policies, products, and processes to deliver an exceptional onboarding experience for clients.
  • Actively engage in training and development initiatives to enhance sales effectiveness.
  • Adhere strictly to KYC, compliance policies, and other required processes.

Generic Accountability - Financial:

  • Meet established sales and revenue goals across all products according to the business plan.
  • Achieve monthly and annual KPI targets.
  • Focus on acquiring New To Bank clients while maximizing opportunities within the existing client base.
  • Identify and capitalize on cross-selling opportunities to increase revenue per customer.
  • Maintain daily sales performance reports for review by team leaders and managers.

Customers:

  • Maintain a customer-centric approach to ensure high-quality service and onboarding experiences.
  • Possess in-depth knowledge of all products, policies, and processes for superior client engagement.
  • Ensure transparency in offering products/services to prevent mis-selling and align with customer needs.
  • Effectively understand and manage customer complaints to ensure timely resolutions.

Learning & Growth:

  • Participate in designated training and development programs.
  • Take ownership of personal development through active participation in learning initiatives, in collaboration with the team.
  • Stay informed about competitor offerings and provide feedback for product/process enhancements.

About First Abu Dhabi Bank

First Abu Dhabi Bank (FAB) fosters an inclusive environment where diverse experiences, perspectives, ideas, and beliefs are valued. Our unique position allows us to leverage international experience alongside deep cultural insights and local expertise. At FAB, you will receive robust support from your team and develop a strong relationship with your manager, who will empower you with responsibility and recognize your achievements. By embracing diverse viewpoints and listening to one another, we strengthen our collective capabilities.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.