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Project Manager - Case Management

XometryBuenos Aires, Argentina
On-site Full-time

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Experience Level

Manager

Qualifications

Key Responsibilities:Project Management of Large Orders: Assume full responsibility and drive the successful completion of complex customer orders involving multiple suppliers, ensuring compliance with timelines, quality benchmarks, and customer specifications. Customer Communication & Relationship Management: Function as the primary contact for customers on assigned projects, delivering proactive and transparent updates regarding project status, potential challenges, and progress reports. Cultivate strong, trust-based relationships. Sourcing Barrier Resolution: Collaborate closely with Xometry's sourcing team and clients to proactively identify and address any sourcing challenges or barriers.

About the job

Xometry (NASDAQ: XMTR) drives innovation across industries by linking visionary thinkers with manufacturers capable of executing their ideas. Our digital marketplace empowers manufacturers with essential resources to expand their operations while enabling Fortune 1000 buyers to access global manufacturing capabilities efficiently.

We are in search of a meticulous and proactive Project Manager - Case Management to oversee the successful execution of intricate, multi-supplier customer orders. This crucial position goes beyond standard case management duties, allowing you to manage large-scale projects from initiation to completion. You will act as the main liaison for customers, ensuring effective communication, proactively tackling sourcing issues, and maintaining transparency throughout the production journey. This role demands outstanding project management expertise, strong collaborative skills, and a commitment to surpassing customer expectations. Additionally, you will support the broader team during peak periods and step in for leadership as needed.

About Xometry

Xometry is a leading digital manufacturing marketplace that connects innovative thinkers with the manufacturing capabilities needed to bring their ideas to fruition. Our platform equips manufacturers with the essential tools required for growth while facilitating seamless access to global manufacturing solutions for businesses across various sectors.

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