companyFIRST Global Management Services Inc. logo

Project Director at FIRST | New York

On-site Full-time $105K/yr - $135K/yr

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Experience Level

Senior Level Manager

Qualifications

Client Relationship & Account Management: Establish and nurture trusted relationships with clients, particularly focusing on a global, strategic account, to provide customized event solutions tailored to their business and brand. Act as the primary operational liaison for this strategic client while overseeing 1-4 additional cross-functional accounts, ensuring service delivery aligns with client expectations and FIRST's high standards. Provide comprehensive project direction, guiding team members to adapt workflows, communication styles, and delivery approaches to meet the client's unique preferences and vision. Serve as the main point of contact for new business inquiries from the client, evaluating requirements, scoping project needs, and working with global delivery leads to secure adequate staffing. Engage proactively with senior clients, demonstrating industry expertise and a solution-oriented approach.

About the job

Crafting Brand Narratives Through Expertise and Innovation

FIRST is a premier global brand experience agency, specializing in Content, Creative Solutions, Digital Technology, Management & Delivery, alongside Data & Insights services. With three decades of experience, we have successfully executed over 37,000 events and projects each year across 110 countries, proudly serving more than 130 brands, including many Fortune 500 companies in sectors like Financial Services, Technology, Healthcare, Media, and Professional Services.

Our commitment to excellence has earned us numerous accolades, including the prestigious 2026 Chief Marketer Agency of the Year and the Ad Net Zero Award for sustainability.

Discover more about us at www.firstagency.com

Your Role and Responsibilities:

The Project Director will act as the strategic and operational lead for a key global client while also managing a select portfolio of additional accounts. This role is pivotal in fostering trust and collaboration to enhance client relationships, drive account growth, and ensure sustained commitment. The Project Director will be responsible for budget oversight, balancing client satisfaction with profitability, and managing supplier and partner relations to deliver exceptional experiences. Additionally, they will serve as the primary intake point for new client requests, assessing project needs, and collaborating with global delivery teams to secure the necessary staffing resources. Although the position does not currently encompass direct people management, the Project Director will mentor team members and contribute to their professional development across the client account.

About FIRST Global Management Services Inc.

At FIRST, we are dedicated to delivering unparalleled brand experiences through innovative storytelling and strategic execution. With a robust global presence and a commitment to sustainability and excellence, we empower brands to connect with their audiences in meaningful ways.

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