About the job
Arctic Engine, a part of apna, is hiring a Project Delivery Intern based in Bengaluru. This internship focuses on managing data annotation projects from initiation through completion. The intern will play a key role in upholding quality standards, supporting a distributed gig annotator workforce, and developing clear operating procedures. During peak times, hands-on annotation work may also be required.
AI Tools and Workflow Improvement
- Use AI-based tools to strengthen quality control and make workflows more efficient.
- Research and implement cost-effective or open-source AI solutions for annotation and data management.
Quality Assurance
- Conduct quality audits, both sample-based and full, depending on project requirements.
- Monitor inter-annotator agreement, accuracy, and rework rates.
- Maintain detailed error logs and set up feedback channels for annotators.
SOP and Process Development
- Translate client instructions into clear, accessible SOPs, covering edge cases and including visuals where helpful.
- Create onboarding, escalation, and delivery playbooks for the team.
- Identify areas where automation or new tools could reduce turnaround time.
Gig Workforce Management and Training
- Apply AI-driven systems to manage and organize the gig workforce.
- Source, evaluate, and onboard digital annotators from across India.
- Run paid pilot tests to qualify annotators before deployment to projects.
- Lead training sessions, calibration meetings, and refresher courses for annotators.
Community Engagement
- Oversee the gig annotator community on platforms like WhatsApp, Discord, and Telegram.
- Encourage engagement and retention, and address concerns raised within the community.
- Implement leaderboards and recognition programs to motivate contributors.
Project Execution and SLA Management
- Track daily output, accuracy, and utilization to ensure projects meet service level agreements.
- Identify risks early and provide hands-on help with annotation tasks during busy periods.
- Collaborate with project managers and client contacts to report on project delivery progress.

