Professional Services Engineer at NiCE | Pune, India

Nice Ltd. is seeking a Software Engineer with experience in Actimize and Python for its Pune, India location. This role centers on building software applications that strengthen risk management and compliance functions. Role overview The position involves developing and maintaining Actimize-based solutions using Python. Work will focus on supporting the company's compliance and risk management systems, ensuring they meet a range of client requirements. What you will do Design and implement software applications with Actimize and Python. Contribute to projects that improve risk management and compliance processes. Collaborate with team members to deliver solutions tailored to client needs. Requirements Experience with Python programming. Familiarity with Actimize solutions. Ability to develop software for risk management or compliance applications.

At Nice Actimize, we thrive on pushing boundaries and redefining challenges. Our ambition drives us to be game changers in the industry. If you share our passion for excellence and innovation, we invite you to explore a career opportunity that will ignite your potential.What is the role about?We are seeking a dynamic and driven Full Stack Software Engineer to join our talented team. In this position, you will contribute to the development of a large-scale, mission-critical web application utilized globally for financial crime investigation and compliance.We value collaboration and independence; therefore, we are looking for a strong team player who can also take initiative, demonstrate ownership, and possess a keen ability for self-learning and problem-solving in a complex technical landscape.How will you make an impact?Develop and maintain web applications for large enterprises, supporting both On-Prem and Cloud deployments.Take full ownership of the development lifecycle for features, aligning with design documents and enterprise software standards.Enhance application performance and scalability.Design and develop solutions for deployment across multiple platforms, databases, and application servers.Collaborate with diverse R&D groups and support teams.

Nice Ltd. is looking for a Software Engineer with strong skills in Java and Angular to help build and maintain software for the Actimize platform. This position is based in Pune, India. Role overview This role centers on developing and supporting software solutions that power the Actimize platform. The work involves both creating new features and ensuring existing applications run smoothly and efficiently. What you will do Design, implement, and refine software applications using Java and Angular. Work closely with colleagues from different teams to deliver solutions that address client needs. Contribute to ongoing improvements and optimizations of the Actimize platform. Requirements Experience with Java and Angular. Ability to collaborate with cross-functional teams. Strong problem-solving skills and a focus on delivering quality software.

At Nice, we embrace challenges as opportunities to redefine our limits. We are ambitious innovators, striving for excellence in everything we do. If you share our thirst for success, we invite you to join us and ignite your career with an exhilarating opportunity.What does this role entail?As a Specialist Software Engineer, you will take on a pivotal role as a technical leader and mentor, steering engineering teams towards the design, development, and deployment of scalable, high-quality software solutions. You will make significant architectural decisions, champion the integration of AI-driven development methodologies, and ensure that your team effectively utilizes advanced tools such as GitHub Copilot to enhance productivity. This position fuses technical expertise with leadership, empowering you to influence the trajectory of our products and engineering culture.What impact will you have?Lead the design of technical architecture ensuring it aligns with product vision and business objectives.Mentor engineers in best practices, coding standards, and system architecture.Design and implement scalable, secure, and high-performance solutions across backend, cloud, and UI components.Promote the use of AI in automation and development, including advanced implementations of GitHub Copilot.Assess and integrate emerging technologies to enhance system reliability and foster innovation.

NICE is seeking a Senior Software Engineer with a focus on AI to help shape new solutions for the financial sector. This position is based in Pune, India. Role overview This role centers on building advanced algorithms and applying machine learning technologies to support financial services. The work involves designing and developing AI-driven features that align with NICE's standards for excellence and integrity. What you will do Develop and implement machine learning models for financial applications Work with advanced algorithms to solve industry-specific challenges Collaborate with team members to deliver reliable, high-quality solutions Location This position is located in Pune, India.

At Nice, we challenge the status quo and push our limits to achieve remarkable outcomes. Our ambition drives us to innovate and excel. If you share this passion for excellence, we invite you to explore a career opportunity that will ignite your potential.What does this role entail? Joining the Actimize AI and Analytics Team means contributing to the development of a cutting-edge analytical cloud platform designed to enhance the effectiveness of our clients' Financial Crime programs. As a vital member of the PaaS/SaaS development group, you will leverage advanced cloud technologies to build scalable solutions for Actimize's cloud offerings. How will you contribute? As a leading provider of financial crime, risk, and compliance solutions, Nice Actimize is recognized globally for our innovative services. Your contributions will play a key role in our mission to empower financial institutions to combat crime effectively. We pride ourselves on fostering a collaborative environment where every team member's input is valued and rewarded. Embrace the opportunity to learn, grow, and thrive within our dynamic organization.This new SaaS platform will enable our clients, including some of the largest financial institutions worldwide, to develop effective solutions against financial crime.Do you have what it takes? 4-8 years of experienceArchitect and develop resilient, scalable, enterprise-level products from inception, serving as a technical leader within the development team. Lead end-to-end technical projects, defining approaches that align with business objectives. Act as a technical subject matter expert, providing guidance and conducting code reviews to ensure high-quality and maintainable solutions. Innovate and pitch ideas to elevate team performance and project outcomes.

At Nice, we believe in pushing boundaries. Our ambition drives us to be innovators in the field, and we strive to excel in everything we do. If you share our passion for excellence, we invite you to explore a career opportunity that will ignite your potential.What does the role entail?As a Senior Software Engineer with expertise in Python, Algorithms & Data Structures, and AWS, you will play a pivotal role in developing scalable, cloud-native systems while contributing to our AI-driven platform initiatives. You will be responsible for crafting innovative solutions for Actimize’s cloud-based offerings, leveraging the latest cloud technologies. We seek a hands-on engineer who is dedicated to technical excellence and thrives in backend development, with the option to engage with modern frontend frameworks.How will you contribute?Design and implement high-quality, well-documented technical solutions in AWS and AI that align with business objectives and corporate architectural standards.Create comprehensive unit, integration, and automation tests that meet organizational criteria.Support the troubleshooting and maintenance of existing software applications; identify opportunities for enhancement and collaborate with external stakeholders as necessary.Develop technical models and designs for assigned components.Influence technological and architectural decisions within the team.Collaborate with the Scrum Team and other stakeholders to guide decision-making and assist in supporting organizational project or product teams.Promote and enhance Agile methodologies within the organization.

At Nice, we continuously push our boundaries. We're driven, innovative thinkers, and we strive for victory in every endeavor. Our commitment to excellence sets us apart, and if you share our passion, this role could ignite your career journey.What does the role entail?The Client Services Project Manager serves as a vital partner to Nice's clients, delivering both proactive and reactive support post-implementation to align with customer priorities and our business objectives. You will build and maintain strategic relationships across various client business units, influencing activities to ensure service excellence for designated accounts. As a subject matter expert in Nice Solutions, your goal will be to maximize the value derived from our offerings. You will act as the primary liaison between our clients and Nice's support teams, addressing critical issues, challenges, and requests related to escalations and unmet expectations.How will you contribute?Oversee the project lifecycle from initiation through to deployment, including data acquisition, configuration, validation, and tuning.Manage all project tasks, including schedules, budgets, and resources, ensuring high-quality solutions are delivered within specified time and cost constraints.Establish and maintain effective communication with key members of the client team, including business users and management.Prepare and present project status reports to keep stakeholders informed about progress and challenges.Develop and uphold standard practices for client implementations that align with the project manager's operational model.Communicate customer needs and concerns to the product management team, R&D, and other internal stakeholders.Create and manage detailed project plans, defining schedules, resource allocation, and tracking progress.Engage in project discussions at a high level concerning both functional and technical aspects.

At NICE, we embrace challenges and constantly strive for excellence. Our ambition drives us to innovate and lead in our industry. If you share our passion for success, we offer a career opportunity that will ignite your potential.What does the Customer Success Manager role entail?The Customer Success Manager (CSM) is crucial in fostering customer engagement, maximizing product value, and ensuring customer satisfaction throughout their journey with our services. This role is instrumental in driving customer retention through proactive management of the renewal process.Your key responsibilities will include:Acting as the customer's voice within the company, overseeing post-sales relationships for designated accounts.Crafting and implementing tailored account frameworks, including governance policies, regular business reviews, and internal stakeholder updates.Collaborating with internal teams to maintain detailed account profiles, ensuring informed decision-making that benefits both clients and NICE.Identifying obstacles to success and working closely with clients and internal teams to develop effective solutions.Leveraging internal expertise to maximize customer investment, assess solution value, and promote value adoption.Ensuring timely contract renewals while managing all aspects of client engagement, commercial considerations, and operational integrity to guarantee client retention and service continuity.Providing insightful account data to assist the sales team in generating new business opportunities.Leading initiatives for key clients across NICE teams to ensure successful outcomes.Overseeing the Customer Satisfaction Survey process, including follow-ups and internal feedback loops.Coordinating responses to client inquiries and requests for information or assessments.

At Nice Ltd., we embrace challenges and strive to exceed our limits. Our ambition drives us to be game changers in the industry, and we are committed to winning with excellence. If you share our passion for innovation and excellence, we invite you to explore an extraordinary career opportunity that will ignite your professional journey.What does the role entail?As a Senior Automation Engineer Specialist, you will lead initiatives to enhance quality engineering through the development of scalable automation frameworks. You will implement an automation-first strategy throughout the software development life cycle (SDLC), collaborating closely with engineering, product, and DevOps teams to ensure high-quality releases. Your role will involve working with Professional Services, Cloud Operations, and Customer Success Management (CSM) teams to address customer issues based on priority.How will you contribute to our success?Define and implement QA strategies informed by risk assessments and production insights.Design and maintain robust automation frameworks using Python and Java.Enhance existing automation suites utilizing Robot Framework, Selenium, and Playwright.Promote shift-left testing methodologies across UI, API, and backend systems.Manage regression testing cycles and ensure the quality of releases.Integrate testing processes into CI/CD pipelines.Work collaboratively with Agile teams to provide quality metrics and insights.

At Nice, we break new ground and redefine what's possible. We are driven by ambition and innovation, striving to set the highest standards in our industry. If you're looking for a career that ignites your passion and challenges your limits, you've come to the right place.What does the role entail?We are in search of an accomplished and client-focused Financial Crime Compliance (FCC) Business Consultant to collaborate with the Director of Professional Services. Your mission will be to lead transformative engagements that deliver substantial outcomes within our Intelligence Driven Operations Services (IDOS). This position requires a blend of business analysis, FCC operational expertise, and client advisory, ensuring operational excellence in KYC, Transaction Monitoring, and Screening environments.Your impact will be significant:Facilitate workshops with clients to gather business requirements and define transformation goals.Map current and future processes for KYC, Transaction Monitoring, Screening, and Investigations.Conduct operational assessments aligning with technology implementations and service transitions.Enhance alert triage and investigation workflows for optimal efficiency.Develop improved operating models that boost efficiency, governance, and adherence to service level agreements (SLAs).Spot opportunities to integrate automation and AI for increased operational effectiveness and enhanced user experience.Champion user adoption initiatives and coordinate stakeholder alignment sessions.Create business requirements documents (BRDs), functional specifications, and other implementation artifacts.Collaborate with Product, Technology, and Delivery teams to ensure solutions meet operational needs.Identify operational risks, regulatory challenges, and control deficiencies.Provide expert guidance to senior client stakeholders.Create high-level reports and transformation roadmaps for executive review.Travel globally as required for workshops and client engagements.

At Nice Actimize, we continuously push boundaries. Our ambition drives us to innovate and excel. We set high standards and consistently surpass them. If you're passionate about making an impact, this is your chance to ignite your career with us.What’s this role about?As part of our mission at Actimize, we are dedicated to preventing financial crimes. We are developing an advanced Fin-Crime Investigation & Detection system that utilizes external data integrations and comprehensive insights. We are looking for a passionate and energetic individual to join our growing X-Sight Monitor Data Science and AI team as a Specialist Data Analyst (AML).Your Impact:Nice Actimize is the premier provider of financial crime, risk, and compliance solutions for financial institutions globally, consistently recognized as the leader in this field.We value the contributions of every employee, as they are vital to our success. To attract top talent from around the world, we provide a dynamic work environment, competitive pay, comprehensive benefits, and excellent career advancement opportunities. Join us to share, grow, and learn in a respected, fast-growing organization.This innovative SaaS platform empowers our clients, including some of the largest financial institutions worldwide, to develop solutions aimed at combating financial crime.Do you have what it takes?8–12 years of relevant experience, with a minimum of 3 years in Anti-Money Laundering.In-depth knowledge of financial crime regulations, compliance, and risk management, particularly in AML Detection.Proficient in SQL (knowledge of Python is a plus).Experience in Product Development or Product Management is advantageous.Familiarity with Cloud technologies is a plus.Act as a Subject Matter Expert (SME) to support product requirements and domain knowledge. Analyze data and deliver analytical features and logic for AML.Strong problem-solving and analytical skills.Excellent verbal and written communication abilities.Ability to engage effectively with both technical and non-technical stakeholders.

Join Aera Technology, the leader in Decision Intelligence. We empower enterprises to operate with sustainability, intelligence, and efficiency. Our innovative platform, Aera Decision Cloud™, seamlessly integrates with existing systems to digitize, enhance, and automate real-time decision-making. By transforming decision-making processes, Aera delivers millions of actionable recommendations, resulting in substantial revenue growth and significant cost reductions for renowned global brands.We are seeking a proficient Python Developer to become an integral part of our team, focusing on the development and maintenance of a crucial component within the Aera Platform. Your primary responsibility will be to ensure smooth, secure, and automated deployments of objects across various environments, contributing to our mission of enhancing decision-making capabilities.

nice is looking for a Senior Software Engineer to join the team in Pune, India. This position centers on designing and building new software features that strengthen the company’s products. Role overview As a Senior Software Engineer, you will use your development experience to create solutions that improve product capabilities. The role involves working closely with colleagues from different departments to support project goals and deliver reliable software. Collaboration You will participate in cross-functional teamwork, contributing technical insight and supporting the group in meeting project deadlines. Requirements Strong background in software development Experience designing and implementing new features Ability to work effectively with teams across functions

OpenGov builds technology for public service, supporting over 2,000 government agencies across the United States. The OpenGov Public Service Platform brings together enterprise asset management, procurement, budgeting, billing, permitting, and transparency solutions. By connecting these tools through the OpenGov ERP, agencies can make informed decisions and maximize their impact. Learn more about OpenGov’s mission and products at OpenGov.com. Role overview This Staff Software Engineer role is based in Pune, India. The position focuses on building new features across the OpenGov platform, working with the full technology stack, from database models to user interfaces. Engineers in this role take end-to-end ownership of their work, from initial concept through deployment, and play a key part in shaping how AI is used in both product features and development processes. What you will do Design and improve APIs, microservices, and user experiences that help government agencies operate efficiently at scale. Take full responsibility for features: work with Product and Design to define problems, develop and deploy solutions, and monitor their performance after launch. Develop AI-powered features, such as intelligent data analysis and agent-driven workflows for government operations. Use AI-assisted development tools (like Claude Code, Cursor, Copilot, and others) to accelerate coding, debugging, and documentation. Write clear, well-documented code and review both human- and AI-generated code, paying close attention to potential failure points. Work with teams across the company to translate business goals into features that improve customer satisfaction. Requirements At least 13 years of experience building scalable software in an agile environment. Strong understanding of software engineering principles and a genuine interest in applying AI to development workflows.

At Nice, we don't just embrace challenges; we redefine them. We are ambitious, innovative, and driven to succeed. If you share our passion for excellence, we invite you to explore a rewarding career opportunity that will ignite your potential. What does the role entail?The Professional Services International Markets team at Actimize is seeking a Senior Specialist Solution Architect. This pivotal role involves leading all pre-sales activities for Professional Services across the International Markets region. You will utilize your expertise in the industry, comprehensive knowledge of Actimize solutions, and robust financial and business acumen to adopt a consultative sales strategy—positioning and securing high-value Professional Services engagements within the financial crime sector.Your collaboration with the Nice Actimize License/Product Sales, License/Product Pre-sales, and the greater Professional Services team will be crucial in demonstrating the value of Professional Services early in the sales process. Key responsibilities include managing the service components of RFIs and RFPs, crafting persuasive client proposals, and ensuring a smooth transition to the delivery team for effective project execution.How will you make an impact?As the largest and most comprehensive provider of financial crime, risk, and compliance solutions for regional and global financial institutions, Nice Actimize has consistently been recognized as a leader in the industry.At Nice Actimize, we value the contributions of every employee as vital to our growth and success. To attract and retain the brightest talent worldwide, we provide a stimulating work environment, competitive salaries and benefits, and fulfilling career paths. Join us to share, grow, and learn—you will be challenged, enjoy your work, and be part of a rapidly growing, highly esteemed organization.Do you have what it takes?12-15 yearsServe as the Professional Services functional and technical Subject Matter Expert (SME) within the Actimize PS Sales team and as a trusted advisor to Actimize clients and prospects.Work closely with Services Sales Managers, Services Business Analysts, and Technical Leads to convert Client/Prospect business needs into functional specifications within Actimize solutions and provide implementation recommendations.

At NICE Systems, we embrace challenges without limits. We are ambitious, innovative, and driven to succeed. If you share our passion, we present an exceptional career opportunity that can ignite your enthusiasm.Role OverviewThe AI Software Engineer is a pivotal customer-facing role that involves implementing and delivering AI-driven and Conversational AI solutions within the NICE CXone ecosystem. As a key technical contributor, you will engage in building integrations, configuring AI platforms, and ensuring the successful execution of project deliverables.Your ImpactTechnical Implementation and Configuration:Customize and deploy Conversational AI solutions based on business and technical specifications.Create and maintain integrations utilizing APIs, modern web technologies, and authentication protocols.Enhance bot functionalities using conversational design and best practices in prompt engineering.Develop proofs of concept (PoCs) and production-ready components.Support validation and go-live activities to ensure operational success across diverse customer environments.Technical Problem Solving & Quality:Identify and resolve complex technical challenges within SaaS applications, integrations, and data workflows.Modify existing integrations and components to adapt to changing customer requirements.Ensure that implementations adhere to quality, performance, security, and usability standards.Produce thorough documentation, including specifications, test cases, and deployment instructions.Collaboration with Implementation Teams:Work closely with Implementation Engineers, Consultants, and Project Managers in defining requirements and designing solutions.Engage in customer workshops to clarify technical details and validate project feasibility.Maintain effective communication across cross-functional teams.

nice seeks a Senior Software Engineer specializing in Artificial Intelligence to join the team in Pune, India. The role involves building AI-driven software that enhances user experiences and aligns with business objectives. Key responsibilities Design and develop scalable systems that feature significant AI components Collaborate with colleagues to deliver reliable and efficient software Use software engineering skills to address practical AI challenges Location This position is based in Pune, India.

Role overview Nice Ltd. seeks a Senior Software Engineer to join its team in Pune, India. The position centers on building and maintaining software that meets client requirements. Collaboration and technical expertise are core to the team’s approach, with a shared goal of delivering dependable, thoughtfully designed applications. What you will do Design, develop, and maintain software applications to address client needs Collaborate with fellow engineers to deliver high-quality solutions Contribute ideas and improvements to the software architecture Support ongoing innovation across various projects Location This role is based in Pune, India.