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Product Training Specialist at Yodeck | Athens, Greece

YodeckAthens, Attica, Greece
On-site Full-time

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Experience Level

Experience

Qualifications

Must HaveA strong passion for helping others understand and confidently use technology or digital products. A technical background or practical experience with digital products, SaaS platforms, or technical solutions. A solid understanding of web application concepts, including web services and APIs. Experience in customer-facing roles and collaborating with internal teams to enhance product adoption. Exceptional communication skills, with the ability to convey complex technical concepts in straightforward terms. Fluency in English, both written and spoken. Comfortable working with high levels of ownership and autonomy. Nice to HaveExperience in designing or delivering training programs, certifications, or educational content.

About the job

About Us

Yodeck is an innovative and rapidly expanding Software-as-a-Service (SaaS) firm dedicated to transforming the $23 billion digital signage sector. Our user-friendly, cost-effective, and feature-rich solution enables businesses worldwide to embrace digital signage effortlessly. Since our inception in 2016, we have powered over 160,000 screens across diverse sectors, including restaurants, retail, education, sports, and conferencing. As one of the top 5 digital signage SaaS platforms globally, we invite driven and inquisitive individuals to join us in our mission for faster growth!

About the Role

We are on the lookout for a Product Training Specialist to craft and scale effective training experiences focused on Yodeck’s offerings. In this pivotal role, you will support customers, partners, and internal teams in grasping and utilizing our platform through the development of structured learning programs and engaging training materials. Collaborating closely with Sales, Customer Success, and Product teams, you will ensure our training addresses actual customer needs and evolves with product advancements.

Responsibilities

  • Design and refine scalable product training and certification programs for customers, partners, and internal staff.
  • Develop a deep understanding of Yodeck’s product, its key features, and core applications to create relevant training experiences.
  • Produce clear and compelling training resources that empower different audiences to effectively utilize and endorse the product.
  • Continuously update training materials to align with product enhancements, new features, and best practices.
  • Contribute to a high-quality training experience that boosts product credibility with customers and partners.
  • Support internal onboarding by creating pertinent product training content.
  • Work collaboratively with Sales, Customer Success, and Product teams to ensure training aligns with onboarding needs and recurring customer challenges.

About Yodeck

Yodeck is at the forefront of revolutionizing the digital signage market with its cutting-edge SaaS solutions. Our commitment to delivering an accessible and powerful digital signage platform is evident in our rapid growth and the trust we have earned from businesses across various industries.

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