Product Operations Lead at Plaid | San Francisco

Join Windfall as a Product Operations Analyst, reporting directly to our VP of Product at our San Francisco headquarters. Collaborate with engineering, data science, and customer success teams to enhance internal processes, conduct analyses, and craft presentations that effectively communicate your findings to stakeholders.This position provides an excellent opportunity to hone your analytical skills while working alongside a talented team of Analysts, Data Scientists, and Engineers. Your contributions will generate meaningful insights that empower non-profits to surpass their donation targets and enable commercial companies to maximize their marketing ROI.At Windfall, we aim to transform how organizations leverage people data. We uphold our core values: (1) Communicate effectively; (2) Operate transparently; (3) Provide leverage instead of merely optimizing; (4) Make a daily impact; and (5) Act with integrity and trust.

At Windfall, we view data as more than just a resource; it is the cornerstone of our product. Our mission is to democratize access to advanced people insights, fundamentally transforming how organizations understand and connect with their audiences. By utilizing our extensive and proprietary data ecosystem, we enable non-profits to surpass their fundraising objectives and commercial enterprises to optimize their marketing ROI through data-driven precision and intelligence.We are seeking a passionate Data Analyst to help us fully leverage our unique data assets. In this pivotal role, you will work closely with a skilled cross-functional team of engineers and data scientists to tackle complex challenges, enhance your analytical capabilities, and create significant value for our clients.Join us on our journey to redefine how organizations perceive and utilize people data, guided by our core values: (1) Communicate excellently; (2) Act with transparency; (3) Provide leverage, not just optimization; (4) Make a meaningful impact every day; and (5) Uphold integrity and trust in all our actions.

Join Windfall as a passionate Data & AI Specialist, where you will be the primary point of contact for our nonprofit clients seeking assistance with our innovative solutions. In this dynamic role, you will master Windfall’s offerings and provide invaluable support and insights to diverse organizations. We are looking for a creative problem-solver who excels at uncovering solutions, possesses exceptional attention to detail, and is driven by the success of our customers.At Windfall, our mission is to revolutionize the way organizations understand and utilize people data. We are committed to upholding our core values: (1) Communicate effectively; (2) Foster transparency; (3) Offer leverage over mere optimization; (4) Make a positive impact daily; and (5) Uphold integrity and trust.

At Windfall, we are dedicated to revolutionizing how organizations understand and utilize people data. Our advanced SaaS and AI platform empowers nonprofits and commercial entities to identify, comprehend, and engage with their most valuable prospects through top-tier data solutions.As a Market Development Specialist, you will be an essential link between our marketing initiatives and the sales team, significantly contributing to the acceleration of our revenue pipeline. Your primary responsibility will be to diligently follow up on, nurture, and qualify all inbound leads generated from our various marketing channels. This role is crucial for ensuring our sales team interacts exclusively with the most promising and best-prepared prospects.This is not an entry-level position. We seek a candidate with a proven track record in generating pipelines, crafting converting sequences, and operating independently at the top of the funnel. Ideal for a driven, intellectually curious professional eager to bridge the gap between human persuasion and AI-driven outreach. You will take charge of the top of our funnel by pursuing high-intent leads, managing post-event follow-ups, engaging AI-sourced accounts, and ensuring our sales team focuses their efforts where they matter most: in conversations with qualified opportunities. If you thrive on compelling copy, are eager to explore how AI is transforming go-to-market strategies, and are motivated to help build something impactful from the ground up, we encourage you to apply.Our mission is to redefine how organizations perceive and utilize people data, anchored in our core values: (1) Communicate excellently; (2) Operate transparently; (3) Provide leverage, not just optimization; (4) Make a meaningful difference daily; (5) Act with integrity and trust.

Join Windfall Data as a Customer Success Manager and become a vital strategic partner for our clients. In this role, you will ensure that customers derive maximum value from our innovative people data solutions. You will manage a portfolio of clients, guiding them through each stage of their journey, from onboarding to expansion. Your efforts will be pivotal in fostering Windfall’s growth through the establishment of scalable processes.At Windfall, we are dedicated to transforming how organizations utilize people data, grounded by our core values: (1) Communicate effectively; (2) Maintain transparency; (3) Focus on providing leverage, not just optimization; (4) Strive to make a meaningful impact daily; and (5) Uphold integrity and trust.

About NumeralAt Numeral, we are revolutionizing the tax compliance landscape for digital businesses. Navigating through a complex web of regulations across 47 states and over 50 countries can be overwhelming, and we are here to lift that burden, allowing teams to concentrate on their core missions.As the largest and fastest-growing AI-native tax solution, Numeral was founded in 2023 and has successfully secured over $57M in funding from notable investors such as Benchmark, Mayfield, and Y-Combinator. With more than 2,500 paying customers, our revenue has more than tripled each year since inception.Your RoleAdvanced Tax Filings: Own and manage complex and specialty tax filings, translating intricate requirements into effective operational processes.Product Operations: Serve as the vital link between our operations team and engineering, identifying opportunities to automate and optimize filing operations within our product.Data & Analytics: Craft SQL queries to derive insights, manipulate datasets, conduct data audits, and ensure exceptional accuracy in data pipelines.AI-Enhanced Work: Leverage tools like Claude Code to enhance problem-solving, automate workflows, and boost your operational efficiency.General Problem-Solving: Tackle any challenges that arise, addressing unoptimized processes today so that our software can automate them tomorrow.What We’re Looking ForExperience: 1 to 3 years in an analytical, operations, data, or product-related role.Technical Skills: Proficient in SQL, with a strong ability to manage and interpret complex datasets.AI Enthusiast: Experience with (or a keen interest in using) AI tools like Claude Code to enhance productivity.Resourceful Innovator: Thrive in a high-autonomy, early-stage startup environment and be ready to advance our goals every single day.Location: Must be based in or willing to relocate to San Francisco.BenefitsCompetitive salary and equity - share in the success of Numeral.Flexible working arrangements and comprehensive health benefits.

Join Rockstar, a rapidly expanding technology-driven company reshaping how global talent operates in the U.S. We are dedicated to supporting the world’s brightest minds in the startup and tech sectors, emphasizing innovation, operational excellence, and customer impact. Our team is passionate about startups, founders, and technology, especially in dynamic fields like artificial intelligence, robotics, biotech, manufacturing, and aerospace.The Product Operations Analyst role is crucial for optimizing product development and delivery processes, enabling our company to swiftly meet the needs of top talent in the startup and technology landscapes. This role acts as the linchpin that empowers legal and sales teams to act quickly while ensuring the precision necessary to make a substantial impact on our customers’ lives.You may be an ideal candidate if:- You have operational experience, particularly in a startup environment, showcasing your ability to learn new skills and collaborate cross-functionally.- Attention to detail is one of your core strengths, particularly in designing and identifying processes.- You are eager to learn about building and utilizing new AI-driven technology products and automating processes, with a specific interest in business immigration and visa preparation.- You demonstrate high agency, particularly in managing independent projects.- Successful candidates are likely to be those who are passionate about startups, founders, and technology—especially in rapidly evolving fields—and who possess a strong customer service orientation.While prior immigration experience or a legal background is not essential, we welcome candidates who can display the necessary skills, with previous startup experience being a plus.Culture- Our company is technology-led, continually questioning, “How can this be made faster, simpler, easier?”- The work environment minimizes meetings, operating in weekly sprints with team-wide meetings scheduled only on Mondays and Fridays. Team members are trusted to manage their own time effectively.- We value low-ego, high-throughput individuals who contribute positively to the team dynamic.- There is a strong focus on detail and delivering “finished work”—whether it’s a project, document, or code, it is made to perfection.- Our team asks “why” daily, constantly seeking to improve processes and encouraging feedback.- We have a genuine interest in startups, technology, and enabling global talent to thrive in the U.S.Responsibilities:Primarily, this role will support customers' visa application journeys, including:

As a Product Operations Manager at Windfall Data, located in the heart of San Francisco, you will play a pivotal role in our dynamic team, reporting directly to the VP of Product. This unique 'player/coach' position requires you to balance your individual contributions with the leadership of a small team of Product Operations Analysts. You will collaborate closely with engineering, data science, and customer success teams to enhance internal processes, generate insightful analyses, and effectively communicate your findings through well-crafted presentations.This position offers an excellent opportunity to refine your management and analytical abilities while working alongside a talented group of Analysts, Data Scientists, and Engineers. Your contributions will have a meaningful impact, supporting non-profit organizations in exceeding their fundraising goals and enabling commercial enterprises to achieve higher returns on their marketing investments.At Windfall Data, our mission is to transform how organizations utilize people data. We are guided by our core values: (1) Communicate excellently; (2) Operate transparently; (3) Provide leverage, not just optimization; (4) Make a difference daily; and (5) Act with integrity and trust.

Role overview airapps seeks a Product Analyst based in San Francisco. The role centers on transforming data into actionable insights that influence product direction and improvements. Collaboration is key, as the Product Analyst partners with teams throughout the company to inform product strategy and help implement updates that address user needs. What you will do Analyze market trends, user feedback, and competitor activities to inform product development Collaborate with cross-functional teams to spot opportunities for product enhancements Support efforts to ensure product updates meet user expectations and align with business objectives Requirements Strong analytical skills with experience interpreting data Interest in data-driven product development Ability to work effectively with colleagues from various disciplines

About Postman Postman is a leading API platform, trusted by over 45 million developers and 500,000 organizations worldwide, including 98% of the Fortune 500. The company’s mission is to simplify the API lifecycle and help teams collaborate, so users can build better APIs, faster. Headquartered in San Francisco, Postman also has offices in Boston, New York, Austin, Tokyo, London, and Bangalore. Postman is privately held, backed by investors such as Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or follow @getpostman on X. For a deeper look at Postman’s vision, check out The "API-First World" graphic novel. Role Overview: Deal Operations Analyst (San Francisco, In-Office) The Deal Operations Analyst joins the Deal Operations team, reporting to the Head of Deal Operations (who reports to Revenue Operations). This role works closely with sales, finance, legal, renewals, and orders teams throughout the deal cycle. The analyst helps ensure every deal follows Postman’s policies and procedures, from quote creation to booking. This is a full-time, in-office position based in San Francisco. Key Responsibilities Create quotes and order forms for sales transactions. Review and approve qualified quote requests. Oversee the booking process for customer orders, maintaining quality and efficiency at each stage. Support both internal and external clients with order booking and tracking questions. Handle escalations related to exception management for booking requests. Investigate discrepancies in Annual Recurring Revenue (ARR) calculations. Assist Deal Operations and Sales with unique, custom, or complex deal structures to ensure quotes and order forms accurately reflect each agreement. Coordinate with internal teams, including finance, legal, renewals, and collections, to facilitate the order process, resolve issues, and achieve shared goals.

About Us:Lunar is an innovative technology firm operating in stealth mode, dedicated to creating a transformative software platform designed for health systems. Our mission is to revolutionize healthcare through advanced, AI-driven software that empowers hospitals to provide exceptional care to their patients. Our platform is the foundational backbone of current health systems, enhancing both clinical and operational workflows at scale with the pioneering AI-native hospital information system.This next-generation platform represents a comprehensive rebuild of the information infrastructure supporting health systems. From doctors and nurses to pharmacists, lab technicians, coders, billers, and patients, Lunar’s software enhances every aspect of healthcare delivery. We envision our mission as the moon landing of healthcare — a groundbreaking endeavor that many deem impossible.Backed by leading venture capital firms from Silicon Valley, we value the strength of a compact, high-performance team comprising seasoned professionals working at the height of their capabilities. We seek individuals who are passionate, inquisitive, possess sound judgment, and are committed to delivering the best work of their careers.We are in search of a Business Operations Analyst to lead impactful projects aimed at enhancing efficiency and scalability across Lunar. Join us in optimizing processes, enriching decision-making with data-driven insights, and shaping the operational framework of a rapidly expanding healthcare technology firm.In the next six months, you will have the opportunity to:Lead High-Priority Projects: Take charge of essential initiatives that will define Lunar’s operational strategy, ensuring effective scaling while upholding execution excellence.Enhance Business Operations: Play a pivotal role in developing and expanding Lunar’s operational infrastructure, ensuring the implementation of appropriate processes, systems, and insights to facilitate rapid growth.Foster Third-Party Partnerships: Build and maintain relationships with key external partners, including hospital vendors, service providers, and integration partners.Innovate Processes: Identify and implement opportunities to refine and streamline business operations, utilizing first-principles thinking and creative problem-solving to achieve significant improvements.

Scribd, Inc. is known for products like Scribd®, Slideshare®, Everand™, and Fable, all designed to deepen human understanding. The company serves a global audience, aiming to move people beyond simple access to information and toward real insight and mastery. Culture and Work Style The team values authenticity and bold thinking. Employees are encouraged to speak up, participate in meaningful discussions, and adapt quickly to new challenges. Initiative and a strong focus on customer needs are central to the way work gets done. Scribd Flex gives employees flexibility in choosing how and where they work, while still expecting everyone to participate in some in-person meetings to support collaboration and company culture. Attendance at these occasional gatherings is required, no matter where employees are based. The company looks for people who demonstrate "GRIT": passion and perseverance in pursuit of long-term goals. This approach shapes the way teams set ambitious objectives, deliver results, find innovative solutions, and work together. Role Overview Scribd is evolving from a large document repository to a platform for active knowledge development. With 300 million documents and more than 250 million users each month, the company is focused on helping people move from finding information to truly understanding it. The Lead Product Analyst works closely with Product Managers, Designers, and Engineers to support this transformation. Key responsibilities include defining success metrics, identifying and reducing risks in product initiatives, and turning user behavior data into actionable product strategies. Collaboration and Impact This role sits at the intersection of product strategy, experimentation, and analytics. The Lead Product Analyst partners with teams across Product, Engineering, Design, and Machine Learning. The goal is to ensure that new features and experiences are shaped by data-driven insights and deliver real value to users, especially as the company incorporates machine learning and large language models into its products.

About Us:At Notion, we are driven by a vision to empower individuals and teams by enabling them to customize their software solutions for any challenge they face. Our mission since 2016 has been to transform how people interact with technology, making it accessible for everyone. With a diverse clientele that includes industry leaders like Nike, Airbnb, Slack, and Samsung, we are rapidly expanding and looking for top talent to join our creative and diverse team.Our collaborative culture thrives on in-person interactions, and we encourage all team members to work from our offices on designated Anchor Days: Mondays, Tuesdays, and Thursdays. Some roles may require additional in-office presence.About the Role:As the Product Operations Manager, you will play a pivotal role in facilitating collaboration and efficiency within our product development teams. Your responsibilities will include optimizing processes, enhancing communication, and ensuring successful launches of new products and features. You will serve as a vital link between Product and Go-to-Market teams. Key responsibilities include:Product Enablement:Provide insights to help the product team prioritize feature roadmaps effectively.Advocate for customer needs throughout the product development process.Identify and implement improvements to processes and tools to enhance engineering efficiency.Launch Management:Oversee the comprehensive launch process for new features, collaborating with product, engineering, marketing, sales, and support teams.Lead Early Access Programs to empower teams to deliver confidently.Coordinate rollout implementations and ensure smooth execution with key stakeholders.Product & Engineering Excellence:Implement feedback loops to guide the product team on feature iterations and enhancements.Develop reporting dashboards and quarterly reports to measure and ensure product success.

About The Company:Scribd Inc. (pronounced “scribbed”) is dedicated to igniting human curiosity. Join our dynamic team as we craft a universe filled with stories and knowledge, democratizing the flow of ideas and information, while empowering collective expertise through our innovative products: Everand, Scribd, Slideshare, and Fable.We foster a culture where employees can be authentic and bold, engaging in open debates and committing to decisions as we embrace the unexpected. Every team member is encouraged to take initiative, focusing on our customers’ needs.At Scribd, we value a harmonious blend of individual flexibility and community connectivity. Through our flexible work benefit, Scribd Flex, employees can collaborate with their managers to determine a work style that best suits their individual requirements. A fundamental aspect of Scribd Flex is our commitment to intentionally scheduled in-person gatherings to enhance collaboration, culture, and connection. Therefore, occasional in-person attendance is required for all Scribd Inc. employees, regardless of their remote status.We seek individuals who embody “GRIT”—the synergy of passion and perseverance towards long-term objectives. Our employees are inspired to adopt a GRIT-driven approach to their work, which translates into setting and achieving Goals, delivering Results, contributing Innovative ideas, and fostering a positive Team environment through collaboration.About the TeamThe Data & Analytics team strives to ensure that the entire organization comprehends business performance and trends, empowering all teams to make informed decisions based on data insights.The Growth organization is dedicated to driving sustainable subscriber and user growth across Scribd’s ecosystem, including Scribd, Everand, Slideshare, and Fable. Our efforts are focused on enhancing user discovery, sign-up processes, activation, and retention of value across our products, emphasizing data quality, measurement, and experimentation.

Role Overview Cartesia is seeking a contract Data Quality Operations Analyst to join the team at its San Francisco headquarters. This position plays a central part in maintaining accurate and reliable data across company operations. What You Will Do Monitor and uphold data integrity throughout different operational areas Work closely with teams across the company to spot and resolve data discrepancies Develop and refine processes that improve data quality Apply analytical skills to support data-driven decisions within the organization Location San Francisco, CA (Headquarters)

Join Scribe as a Senior Product Analyst in Strategy and Insights where you'll leverage your analytical skills to drive strategic decisions and provide actionable insights. In this role, you will collaborate with cross-functional teams to enhance product offerings and improve customer experiences.Your expertise will help shape our product strategies through in-depth market analysis, data interpretation, and trend identification. We are looking for a proactive individual who thrives in a fast-paced environment and is passionate about using data to inform decision-making.

Join Our Team at HappyRobotAt HappyRobot, we are pioneering the AI-native operating system designed for the real economy. Our innovative platform seamlessly integrates real-time insights, specialized AI workforce, and orchestrating intelligence, empowering enterprises to manage complex, mission-critical operations with unparalleled autonomy.Our AI OS not only accumulates knowledge but also optimizes processes and adapts over time. We are initially focusing on supply chain and industrial-scale operations where resilience, speed, and continuous improvement are paramount. This allows human teams to concentrate on strategic, creative, and high-value initiatives.To delve deeper into our vision, check out our Manifesto. HappyRobot has successfully raised $62 million to date, including our latest $44 million Series B funding in September 2025. Our esteemed investors, including Y Combinator (YC), Andreessen Horowitz (a16z), and Base10, share our commitment to transform enterprise operations. We are leveraging this investment to build a high-caliber team of driven, innovative individuals who thrive in a fast-paced, challenging environment. If this excites you, we want you at HappyRobot.Your Role:As a Product Operations Engineer, you will serve as the operational backbone of our product organization, collaborating directly with the CTO and Head of Product. This role is tailored for a highly productive technical contributor who values structure, discipline, and execution. You'll be positioned at the crucial intersection of Product Engineering, Deployments, Go-To-Market, and Operations, ensuring these teams are not just co-existing but are harmoniously synchronized. Your focus will be on solving the most pressing challenges hindering our progress, whether by refining data pipelines, structuring pricing models, or managing intricate deployment logistics.

About Plaud Inc.Plaid Inc. is at the forefront of developing the world's most reliable AI work companion, designed to enhance productivity and performance through innovative note-taking solutions. Since our inception in 2023, we have garnered the trust of over 1.5 million users globally. Our mission is to amplify human intelligence by creating next-generation infrastructure and interfaces that effectively capture, extract, and utilize insights from what you say, hear, see, and think.Plaid Inc. is a Delaware-incorporated company based in San Francisco, dedicated to pushing the boundaries of human-AI collaboration through a unique blend of hardware and software. We adhere to the highest standards of data security and privacy protection, maintaining compliance with ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031.To discover more about our innovations, please visit https://www.plaud.ai and follow us on Instagram, X, Facebook, LinkedIn, and YouTube.

Role overview The Product Support Analyst at Benchling works as part of the customer success team in San Francisco. The main goal is to help users get the most out of Benchling’s products, making sure they have a positive and productive experience with the platform. What you will do Answer user questions and address technical problems as they arise Assist with onboarding new customers to the Benchling platform Gather user feedback and communicate it to the product team This position helps ensure customers receive timely support and guidance, contributing to a smooth and supported journey as they use Benchling’s tools.