Product Operations Lead at Plaid | San Francisco

Join Plaid, a pioneering force in open finance, where our Product team is dedicated to building robust systems that empower millions of developers and businesses. We define our development strategies, guide their execution, and ensure excellence in delivery. This founding role in Product Operations will directly report to the Head of Business Operations, who is accountable to Plaid’s visionary founder and CEO. As we evolve into a multi-product organization, we are committed to enhancing our Product operations by clarifying priorities, ensuring consistent execution, and delivering superior quality in our product work.As our inaugural Product Operations Lead, you will be responsible for establishing and managing the operational framework for the Product organization. Collaborating closely with teams across Product, Engineering, Design, and Product Marketing, you will develop the systems, processes, and standards that enable teams to consistently execute high-quality work. Your hands-on approach and ability to operate from first principles will be essential in defining a long-term strategy for your area of expertise.

We are seeking a visionary Strategic Finance Lead to drive our Go-To-Market (GTM) initiatives at Plaid. In this pivotal role, you will partner with cross-functional teams to develop strategic financial frameworks, enhance operational efficiencies, and support the growth objectives of our organization. Your analytical expertise will guide decision-making processes and ensure that we remain at the forefront of the financial technology landscape.

As a People Partner at Plaid, you will play an essential role in fostering a vibrant and inclusive workplace culture. You will work closely with various teams to align HR strategies with business goals, ensuring our employees are supported and engaged. Your expertise in employee relations, talent management, and organizational development will be pivotal in driving our mission to empower innovators and create a financial system that works for everyone.

Plaid is looking for an Analytics Engineer in San Francisco to help shape how data informs business and product decisions. This position centers on transforming raw data into clear, actionable insights that support growth and improve product outcomes. Role overview This role involves working closely with multiple teams to identify important metrics and analyze trends. Expect to translate complex datasets into findings that can guide strategic choices across the company. What you will do Collaborate with different teams to define and track key business and product metrics Analyze data to uncover patterns and opportunities for improvement Present findings that help drive product optimization and business growth Requirements Experience working with data to support decision-making Ability to communicate complex analyses in a clear, actionable way Comfort working cross-functionally with technical and non-technical teams

Join our dynamic team at Plaid as a Senior Visual Designer specializing in web design. In this role, you will be instrumental in crafting visually stunning and user-centric web experiences. Your creativity and expertise will drive our design initiatives, ensuring our digital products are not only functional but also aesthetically pleasing.

At Plaid, we envision a future where financial interactions are significantly enhanced. Our mission is to empower this evolution by creating innovative tools and experiences that developers harness to craft their own applications. Plaid is the backbone for millions seeking to achieve better financial well-being, collaborating with a diverse range of companies, including Venmo, SoFi, numerous Fortune 500 enterprises, and major banking institutions. Our expansive network connects over 12,000 financial entities across the United States, Canada, the United Kingdom, and Europe. Established in 2013, Plaid is headquartered in San Francisco, with offices in New York, Washington D.C., London, and Amsterdam.

At Plaid, we envision a future where financial interactions are seamless and empowering. Our mission is to drive this change by creating innovative tools and experiences that thousands of developers leverage to build their own products. By enabling users to effortlessly connect their financial accounts with applications like Venmo, SoFi, and major banks, we make financial health more accessible to millions. Our expansive network includes 12,000 financial institutions across the US, Canada, the UK, and Europe. Founded in 2013 and headquartered in San Francisco, we also have offices in New York, Washington D.C., London, and Amsterdam.We are seeking a seasoned professional to lead our commercial partnerships with key players in the fintech and financial services sectors. The ideal candidate possesses sharp business acumen and can deliver significant commercial outcomes, ensuring success for both Plaid and its partners.As a thought leader, contract specialist, and occasionally lead negotiator for major partnership deals, you will have a considerable impact in defining the commercial terms that govern our partnerships. You thrive on achieving measurable results and are adept at negotiating mutually beneficial agreements.In this role, you will also collaborate closely with Plaid’s broader go-to-market teams, refining and standardizing commercial processes to enhance efficiency and consistency. Your analytical mindset drives you to utilize data insights for informed decision-making, promoting transparency and effective communication across the organization.

At Plaid, we envision a future where financial interactions are seamless and empowering. Our mission is to catalyze this transformation by developing innovative tools and experiences that enable developers to create impactful products. Serving millions, Plaid connects users with financial services that enhance their financial well-being. Collaborating with industry giants including Venmo, SoFi, and Fortune 500 companies, we simplify the connection between users and their financial accounts. With a robust network encompassing 12,000 financial institutions across the US, Canada, UK, and Europe, Plaid is at the forefront of financial technology, headquartered in vibrant San Francisco with additional offices in New York, Washington D.C., London, and Amsterdam. As a key member of our Customer Growth & Experience (CGX) team, you will oversee the complete customer journey—from initial engagement on plaid.com through onboarding, activation, and long-term success. The Growth team is pivotal in executing Plaid's multi-channel growth strategy, focusing on optimizing the customer funnel and establishing scalable systems. You will lead teams responsible for customer onboarding, compliance, risk assessment, and lifecycle management, ensuring that Plaid is prepared for enterprise-scale from the outset. In your role as Product Lead for Growth, you will manage one of Plaid's most expansive portfolios, guiding Product Managers across Growth, Web, and Customer Foundations. Your strategic vision will drive funnel optimization, market acquisition, enterprise enablement, and customer lifecycle management. Collaborating closely with Engineering, Design, Business Intelligence/Data Science, Marketing, Sales, and Partnerships, you will influence growth strategies across all go-to-market channels. You will also play a critical role in major enterprise and partnership initiatives, identifying product opportunities and defining deal structures. This position is perfect for an experienced B2B growth leader who thrives on utilizing data to solve intricate challenges and is motivated by the pursuit of efficient growth.

At Blueground, we aim to create a sense of belonging for our guests, no matter where they choose to reside. Our mission is to provide the peace of mind, flexibility, and confidence necessary for our guests to embark on life's adventures.Since our inception in 2013, we have experienced significant growth, having successfully secured over $258 million in funding. Currently, we host guests in more than 50,000 homes across 46 cities worldwide, with ambitious plans to reach 100,000 homes in 100 cities by 2025. Our vision is embodied through our collaborative and inclusive workplace culture that nurtures opportunity for our diverse team of over 1,000 members across 17 countries.We empower our employees with the choice of how they work, whether that be full-time in one of our offices, fully remote, or within a hybrid model.Our core principles guide our operations:Guest-Centric Approach: Every decision is made with our guests in mind, inspiring us to craft exceptional experiences.Agility: We maintain a fast-paced environment, continuously innovating to stay ahead.Transparency: We foster trust through open communication at all levels.Adaptability: We embrace change, enabling us to thrive amid challenges.Ownership: We take pride in our work, ensuring excellence and impactful outcomes in every task.We are seeking an Operations Lead to join our dynamic team in San Francisco, CA. The ideal candidate will possess a keen eye for detail, a proactive attitude, and the ability to manage general maintenance tasks to keep our properties in pristine condition for our guests. This role will primarily involve supporting our Operations Team in preparing new units, ensuring existing units are guest-ready, and addressing any issues or emergencies that may arise, including guest lockouts, furniture replacements, and keeping Operations Managers informed of necessary repairs.Key Responsibilities:Collaborate with Operations Managers to ensure all properties are fully equipped and ready for guest arrivals.Act as the operational frontline for Blueground, ensuring new properties meet our standards while managing maintenance, repairs, and technology issues such as furniture assembly and WiFi troubleshooting.Perform pre-check-in and post-check-out inspections using a mobile checklist to ensure each apartment meets our high standards.

Plaid builds tools that help developers create financial products and experiences. Since 2013, Plaid has connected users’ financial accounts to the apps and services they use every day, partnering with companies like Venmo, SoFi, Fortune 500 firms, and major banks. The company is headquartered in San Francisco, with additional offices in New York, Washington D.C., London, and Amsterdam. Role overview The Industry Product Marketing Manager team shapes how Plaid approaches targeted industry sectors and works closely with the go-to-market organization. This team ensures that sales understands customer needs and can clearly communicate Plaid’s solutions. What you will do Lead marketing strategy and execution for assigned industry verticals Serve as a subject matter expert on customer challenges, needs, and buying behaviors in your sectors Develop and run outbound campaign strategies, including defining target audiences, choosing marketing channels, and crafting messaging Work with marketing channel owners to launch campaigns Create narratives, sales tools, and campaign materials using customer insights and field feedback Equip Plaid’s go-to-market teams with resources to support their success Location This position is based in San Francisco.

At Plaid, we envision a future where financial interactions are seamless and empowering. Our mission is to revolutionize how individuals manage their finances by providing innovative tools and experiences that developers can leverage to create impactful products. Plaid serves as the backbone for millions, helping them achieve a healthier financial life. We collaborate with a wide range of companies, including Venmo, SoFi, numerous Fortune 500 firms, and some of the largest banks, facilitating easy connections between users and their financial accounts. With a network encompassing over 12,000 financial institutions across the US, Canada, the UK, and Europe, Plaid, founded in 2013, is headquartered in San Francisco, with additional offices in New York, Washington D.C., London, and Amsterdam.Our Product team is at the forefront of the open finance movement, driving innovation, reliability, and customer satisfaction. We are seeking a dynamic Product Manager who is curious, agile, and deeply committed to creating intuitive, dependable experiences that enable individuals to thrive financially.As a Product Manager at Plaid, you will play a pivotal role in defining and developing products that empower millions to connect, transfer, and manage their finances effectively. Collaborating closely with engineering, design, and go-to-market teams, you will transform customer insights into impactful, high-quality products that resonate with users.This position is ideal for an early-career Product Manager who is eager to learn, collaborate, and craft meaningful solutions that enhance financial well-being.

At Plaid, we envision a future where financial interactions are notably enhanced, and we are committed to driving this transformation. Our mission is to empower developers by providing the essential tools and experiences they need to create innovative financial products. Plaid serves as the backbone for millions, helping them achieve a healthier financial life. We collaborate with a diverse set of clients, including major platforms like Venmo and SoFi, alongside several Fortune 500 companies and leading financial institutions. Our extensive network encompasses over 12,000 financial organizations throughout the US, Canada, the UK, and Europe. Since our founding in 2013, we've established our headquarters in San Francisco, with additional offices in New York, Washington D.C., London, and Amsterdam.The Business Operations team at Plaid is tasked with addressing some of the most critical business challenges we face. As a small yet diverse team, we combine our unique skill sets to drive impactful solutions. This role offers a unique opportunity to collaborate closely with Plaid’s Payments team—an interdisciplinary group dedicated to leveraging Plaid’s extensive network, intelligence, and conversion capabilities to deliver flawless and secure payment experiences. You will engage with various teams, including Product, Go-To-Market, Partnerships, and Operations, on strategic initiatives that directly influence our clients, partners, and overall business performance. Your analytical capabilities will be crucial as you conduct essential data analyses to inform our operational strategies and oversee daily processes that ensure we meet our objectives. The ideal candidate is someone who approaches challenges with a strategic mindset, possesses strong analytical skills, and thrives in ambiguous situations.

At Plaid, we envision a future where financial interactions become seamless and empowering. Our mission is to facilitate this transformation by creating innovative tools and experiences utilized by thousands of developers in crafting their own products. Plaid is the backbone of financial tools that millions trust to enhance their financial well-being. We partner with leading companies like Venmo, SoFi, numerous Fortune 500 firms, and some of the largest banks, ensuring users can effortlessly link their financial accounts to their favorite apps and services. With a network encompassing 12,000 financial institutions across the US, Canada, the UK, and Europe, Plaid, founded in 2013, is headquartered in San Francisco, with additional offices in New York, Washington D.C., London, and Amsterdam.Our dynamic team lays the groundwork for Plaid's marketing and new business functions to thrive. We strive for operational excellence while crafting and executing top-of-funnel strategies that resonate with our target demographics. Our focus is on empowering marketing and business development teams to implement strategies that foster sustainable growth and long-term success. We are dedicated to building a robust, operationally efficient growth engine that supports Plaid’s customer acquisition and expansion efforts.As a Marketing Strategy and Operations Analyst, you will play a pivotal role in guiding decision-making across our Marketing and New Business teams. You will lead strategic analyses, performance assessments, and forecasting initiatives, serving as a trusted advisor to leadership by providing insights that inform investment, planning, and optimization across channels. Your expertise in full-funnel performance metrics combined with your business acumen will enable you to transform raw data into actionable strategic insights. This is an engaging, problem-solving position aimed at continually enhancing analytics and processes, adapting performance measurement to meet the evolving demands of a growing organization.

Join our dynamic team at Plaid as an Executive Editorial Lead, where you will spearhead our content strategy and editorial initiatives. You will play a critical role in shaping our brand voice and guiding the development of compelling narratives that resonate with our audience. This is an exciting opportunity to lead content creation and drive strategic communications within a fast-paced environment.

Role Overview Scribd is looking for a Product Operations Lead based in San Francisco. This role focuses on improving how product teams operate and deliver. The position works with teams across the company to keep product strategies in sync with broader business goals. What You Will Do Work with cross-functional groups to align product plans with company objectives Find ways to streamline workflows and processes for better efficiency Analyze performance data to spot trends and recommend improvements Drive projects that enhance the user experience

Join Plaid as a Product Design Manager - Dashboard, where you'll lead innovative design projects and drive the user experience for our dashboard products. Collaborate with cross-functional teams to create intuitive and engaging interfaces that empower our users. If you’re passionate about design and want to make a significant impact in the fintech space, this is the role for you!

Join Plaid as a GTM Operations Associate in our Revenue team, where you will play a pivotal role in optimizing our go-to-market strategies. In this dynamic position, you'll collaborate with cross-functional teams to enhance operational efficiency, streamline processes, and drive revenue growth. Your analytical skills will be crucial in leveraging data to inform decisions and improve our GTM frameworks. If you're passionate about operational excellence and eager to contribute to a fast-paced, innovative environment, we want to hear from you!

At Plaid, we envision a future where financial interactions are seamless and transformative. Our commitment to this evolution drives us to create powerful tools and experiences that developers utilize to craft their own innovative products. By powering the financial tools that millions rely on, we enable healthier financial lives. Collaborating with major players like Venmo, SoFi, several Fortune 500 companies, and leading banks, we simplify the connection between financial accounts and the apps that enhance user experience. With a network that encompasses over 12,000 financial institutions across the US, Canada, the UK, and Europe, Plaid, founded in 2013 and headquartered in San Francisco, has expanded its footprint with offices in New York, Washington D.C., London, and Amsterdam.Our Product team is at the forefront of shaping the future of financial services. Our mission is to facilitate financial freedom for everyone through the principles of open finance. As a Product Manager at Plaid, you will be required to exhibit curiosity, a customer-centric approach, and a proactive drive to deliver unparalleled value. You will take ownership of projects, meticulously manage details, and make informed decisions even when faced with ambiguity.In your capacity as a Product Manager on the AI Foundations team, you will spearhead Plaid’s AI strategy by constructing the data and intelligence frameworks that underpin more intelligent financial experiences. Your role will require collaboration across engineering, data science, and research to create scalable AI systems—from foundational embeddings and representation learning to the integration of applied models that enhance outcomes for both developers and consumers.This position is suited for a seasoned Product Manager who thrives at the intersection of AI and platform products. You will possess technical fluency, a strategic mindset, and a focus on execution. Your passion lies in transforming advanced machine learning capabilities into a robust and dependable infrastructure that scales effectively within Plaid’s ecosystem.

As a valued member of the Superhuman team, you will be required to work from our San Francisco Bay Area hub, collaborating in person three days each week.About SuperhumanSuperhuman, enhanced by Grammarly, is a cutting-edge AI productivity platform dedicated to unleashing the superhuman potential within everyone. Our suite of apps and intelligent agents integrates seamlessly with over a million applications and websites, offering tools like Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, our proactive AI assistant that understands context and offers automatic help. Established in 2009, Superhuman empowers more than 40 million individuals, 50,000 organizations, and 3,000 educational institutions globally, enabling them to eliminate busywork and concentrate on what truly matters. Discover more at superhuman.com and explore our values here.Your RoleYou will serve as the operational backbone of Superhuman's Mail division, turning strategic objectives into actionable plans, accelerating decision-making processes, and ensuring the successful implementation of our most impactful initiatives. As a trusted collaborator with the Executive Team, your role will involve fostering alignment, integrating AI efficiencies into our operations, and maintaining peak organizational performance. This position is located in our San Francisco hub and necessitates in-office attendance three times per week.Your ResponsibilitiesManage the Mail Operating System to enhance efficiency and clarityOversee and refine the business unit's operational rhythm (OKRs, business reviews, offsites, weekly forums) to ensure maximum focus and execution speed.Develop systems to provide leadership with real-time insights into business performance (dashboards, scorecards, planning frameworks).Integrate AI into essential workflows — testing and scaling tools that enhance productivity, improve decision-making quality, and minimize manual tasks.Transform data and insights into actionable recommendations that facilitate quicker, higher-quality decisions.Facilitate cross-functional collaboration and execution to guarantee successful project deliveryLead critical cross-functional initiatives as Project Management Officer (PMO) — from scope definition through delivery.

A Better Built WorldAt Miter, our mission is to empower construction contractors to build with confidence. Our success means streamlining the construction of critical infrastructure, including roads, bridges, utilities, data centers, and housing.For decades, the construction industry has been hindered by outdated software, relying on clunky, on-premise systems from the 1980s and 1990s. Miter aims to change this.Leveraging AI and integrated payment systems, we are reconstructing the core HR, finance, and operations systems that support our physical economy. With Miter, contractors like Marathon Electrical, W.J. O’Neil, and Truebeck Construction are enhancing team performance, managing job costs, and speeding up jobsite execution.Since our launch in 2021, we’ve rapidly expanded to thousands of customers and achieved tens of millions in annual recurring revenue (ARR), positioning us among the fastest-growing vertical software companies. Our ongoing momentum is supported by over $50 million raised from esteemed investors like Bessemer, Coatue, and Battery, who share our vision for the future.Hybrid vs. Remote Approach:We believe that the magic of Miter lies in collaboration. While we offer flexibility, for positions labeled as hybrid, we expect team members to be in the office three days a week to foster connection, brainstorming, and relationship-building. Candidates residing within a reasonable commute to our New York City or San Francisco offices are encouraged to adopt this hybrid model.For those in roles identified as remote or located in other cities without an office, hybrid work is not a requirement. We do plan occasional travel for onboarding and team-building events throughout the year!About the Team & How We Work:As the Lead Product Designer at Miter, you will take a central role in shaping core workflows and experiences across our platform. Your expertise will guide product direction and influence our design strategies.