About the job
Are you ready to find joy in your work while making a significant impact on people's lives? Join a dynamic team dedicated to breaking the mold of the ordinary. At webook.com, recognized as Saudi Arabia's leading event ticketing and experience booking platform, we leverage cutting-edge technology and innovative features to support some of the largest mega events in the Kingdom, achieving over 2 billion in sales.
Role Overview:
We are seeking a passionate Product Manager to take ownership of a critical segment of the webook.com customer experience, influencing its evolution. You will lead a cross-functional team, utilizing strategic insights to connect daily operations with long-term objectives, while elevating our product thinking.
In this role, you will spearhead discovery and delivery processes, maintain a clear roadmap, and implement high-quality enhancements. Your contributions to our product strategy will set a definitive direction and align stakeholders with our vision.
What You’ll Own:
Take charge of a high-impact product area or journey, guiding your team to achieve measurable customer satisfaction and business success. Establish a clear vision for your domain, make informed decisions, and enhance product quality through data-driven approaches.
Key Responsibilities:
- Oversee the problem space comprehensively: Understand customer needs, market dynamics, competitive landscape, limitations, and technical trade-offs.
- Define the direction for your area and convert it into a focused roadmap: Create a compelling narrative, make informed choices, establish clear priorities, and articulate trade-offs aligned with company objectives.
- Guide discovery and decision-making based on evidence: Utilize research, data, and experimentation to mitigate risks and validate ideas.
- Collaborate with Engineering and Design to develop solutions, articulate clear outcomes, and deliver value incrementally while ensuring strong execution.
- Maintain high standards from development to launch: Establish acceptance criteria, testing protocols, launch readiness, and seamless cross-functional deployment.
- Evaluate results post-launch, drive ongoing improvements, and facilitate effective stakeholder communication while enhancing product quality through thoughtful coaching.

