About the job
Join us in revolutionizing the trillion-dollar travel industry! At Vio, we are on the lookout for exceptional talent who share our enthusiasm for enhancing user experiences through data-driven insights.
At Vio, we envision a world where travel is seamless, inspiring, and equitable. As one of the fastest-growing independent travel technology platforms globally, we empower millions of users to compare prices across numerous booking sites to secure optimal accommodations at the best prices. Our mission is to transform how people discover and book their stays through technology, transparency, and trust.
The 'Book on Vio' feature allows our customers to directly book fantastic deals on our platform and is a crucial and expanding segment of our business. This includes our Accommodation Page, Checkout & Booking Management products, as well as Payments & Fraud, Customer Support, and Financial Reporting. As the Analytics Lead, you will take ownership of data and analytics across the entire business unit, providing hands-on contributions in specific areas while guiding a team of analysts. This role provides substantial ownership and the chance to make a meaningful impact and advance your career.
Key Responsibilities
1. Own Analytics for the Book on Vio Domain
Serve as the analytics and data authority for Book on Vio (BoVio), facilitating informed decision-making across product, commercial, and operational dimensions.
Collaborate closely with Product Managers to shape OKRs, roadmaps, and priorities
Mentor and lead a small team of Product Analysts, providing regular coaching, feedback, and development opportunities
Analyze payment and fraud data, alongside innovative features like Deal Freeze and Split Booking
Work with the Finance team to maintain the integrity and consistency of financial data
Partner with the Customer Support team to assess performance and pinpoint opportunities for operational enhancements
Assist Product Managers in making informed commercial decisions involving partners such as payment service providers, fraud prevention tools, and dispute resolution services

