Procure-to-Pay Solution Director

Key Responsibilities:Foster and maintain meaningful relationships with guests, partners, and colleagues to create unforgettable experiences.Manage the concierge desk efficiently, providing a sophisticated and personalized service.Offer comprehensive information about the property and the vibrant city of London.Design and execute intricate itineraries tailored to exceed guest expectations.Oversee the team of Luggage Porters and Door Persons to ensure seamless operations.

Join our dynamic team at WSH Group as a Night Concierge, where your presence will ensure our guests feel welcomed and secure during the night. You will play a vital role in maintaining the atmosphere of hospitality and safety. This position involves overseeing the premises, assisting guests with inquiries, and ensuring all operations run smoothly throughout the night.

As the Head Concierge at The Savoy, you will lead and inspire our exceptional Concierge team, delivering a highly personalized and anticipatory service that reflects our esteemed Forbes Five-Star standards. Your role is pivotal in ensuring that every guest interaction embodies the prestige, heritage, and excellence of The Savoy. You will cultivate strong relationships across all hotel departments and with key external partners to enhance the guest experience.Your responsibilities will include:Overseeing daily operations of the Concierge, Doorman, and Porter teams, ensuring luxury service standards are consistently met.Driving excellence in Forbes Five-Star and LQA standards, and implementing quality assurance practices.Contributing strategically to the Front of House operations and commercial objectives.Collaborating closely with the Front of House Manager and Director of Rooms to provide a seamless guest journey.Managing daily arrivals, including VIPs and celebrities, ensuring their preferences are meticulously catered to.Building and maintaining a global network of luxury concierge contacts to secure exclusive experiences for guests.Identifying and delivering services that enhance guest experiences and maximize revenue opportunities.Managing departmental scheduling, payroll, and workforce effectively.Leading recruitment, training, and performance management within the Concierge team.Maintaining a comprehensive knowledge database for guest inquiries and destination information.Ensuring compliance with financial procedures and managing supplier relationships.Resolving guest concerns with professionalism and urgency.Facilitating interdepartmental collaboration to continually exceed guest expectations.

Become a Part of Our Exceptional Team as a German-Speaking Lifestyle Concierge!We are on the lookout for a passionate and professional German-speaking Lifestyle Concierge to enhance our vibrant team in the Luxury Lifestyle Management sector. In this pivotal role, you will serve as the primary point of contact for our distinguished clients, delivering personalized assistance and crafting unforgettable experiences that enrich their lives. Your expertise, meticulous attention to detail, and outstanding communication skills will be instrumental in addressing our clients' diverse needs and requests.Key Responsibilities:Handle a diverse array of requests, providing bespoke services related to travel, dining, events, and more.Leverage your local insights to offer tailored recommendations and customized solutions for our members.Develop and nurture strong relationships with clients, ensuring their needs are met with utmost efficiency and care.Perform comprehensive research and analysis to present the best options that align with members’ desires.Collaborate with various departments to elevate the overall service experience for our members, showcasing all aspects of Ten Group.Maintain detailed records of all interactions and requests to ensure personalized and consistent service delivery.Contribute to the team's success by sharing valuable insights and experiences.Provide exceptional customer service and actively seek feedback to foster continuous improvement.

Join Our Team as a Receptionist!We are looking for a dedicated and professional receptionist to become the welcoming face of our organization. This position offers a competitive hourly wage of £9, with the opportunity for a temporary to permanent placement.Working Hours: 5 Days a week, 40 hours per week. Shifts will be scheduled between 6:45 AM - 3:15 PM or 2:45 PM - 11:15 PM.As a receptionist, you will report directly to the Reception Manager and play a crucial role as the first point of contact for our guests and members. Your responsibilities will include greeting visitors, managing check-ins and check-outs, and addressing any inquiries or concerns they may have. You'll also assist with reservations and handle phone calls in a professional manner.The ideal candidate will possess previous experience in a hotel or club reception environment and thrive in a fast-paced setting where multitasking is essential. Excellent verbal and written communication skills in English are a must.What We Offer:Competitive salaryCreative and supportive work environmentGenerous recognition and reward programsClothing allowanceComplimentary meals in the staff canteenFree laundry and dry cleaning for work attireAutomatic enrollment in the company's pension scheme

Join Our Team as a Junior Concierge at a Luxurious 5-Star Boutique HotelThe LaLit Suri Hospitality Group, based in New Delhi, is India's largest and fastest-growing privately owned hotel company, featuring a remarkable collection of 12 luxury hotels, palaces, and resorts throughout the Indian subcontinent.We are committed to "Developing Destinations, Not Just Hotels" by engaging local communities, fostering tourism, and enhancing regional prosperity. Our philosophy acts as an economic multiplier, creating jobs and livelihoods for many. We pride ourselves on being "Traditionally Modern, Subtly Luxurious, Distinctly LaLit."Housed in a stunning 180-year-old neo-baroque building, previously home to St. Olave’s Grammar School, The LaLiT London is a luxurious boutique hotel featuring 70 exquisitely designed rooms adorned with custom art that beautifully merges Indian culture with classic British elegance. Located just a stone's throw from Tower Bridge, our hotel offers a serene escape in the heart of the city. With our commitment to exceptional service and a people-centric culture, we invite you to be part of our dedicated team.We are on the lookout for a Concierge to enhance our Front of House team.

Join our esteemed team as a Night Concierge/Porter at KBC Associates Limited, where your professional demeanor and warm personality will enhance our guests' experience.This role will initially be on a temporary basis, with the potential for a permanent position.As a vital member of our Concierge team, you will ensure that all guest services are delivered with utmost efficiency, courtesy, and discretion.

Role Overview WSH Group is looking for a Concierge in London to welcome guests and support their needs throughout their stay. This position is central to maintaining the high standard of service the company is known for. What You Will Do Greet guests warmly and serve as the main point of contact during their visit Assist with requests, questions, and special needs to ensure a smooth experience Offer information about local attractions, restaurants, and transportation options Respond to inquiries promptly and professionally Location This role is based in London.

Concierge – Luxury 5* Boutique HotelThe LaLit Suri Hospitality Group, based in New Delhi, stands as India's largest and rapidly expanding privately owned hotel company, boasting a remarkable portfolio of 13 luxurious hotels, palaces, and resorts across the Indian subcontinent.Our philosophy, "Developing Destinations and not just hotels", reflects our commitment to engaging local communities in our initiatives, enhancing the appeal of our destinations, boosting tourism, and fostering peace and prosperity in the regions we serve. We pride ourselves on being "Traditionally Modern, Subtly Luxurious, Distinctly LaLit".We are on the lookout for a dedicated Concierge to become a vital part of our Front of House team.Your New RoleAs a Concierge, you will play a critical role in ensuring a personalized and seamless guest experience, serving as a key source of information for our valued in-house guests. Your extensive knowledge of local attractions, dining, shopping spots, and cultural landmarks will be instrumental in helping guests fully enjoy their stay with us.What You Will Need to Succeed· Previous experience in a Concierge department within a luxury 4 or 5-star hotel environment.· Proficiency in both written and spoken English.· Excellent interpersonal and communication abilities.· Outstanding customer care skills, ensuring every guest feels valued.· Strong team player with a collaborative approach.· Capability to thrive in a fast-paced environment and manage pressure effectively.· A keen eye for detail and a commitment to delivering high-quality work.· A flexible and adaptable attitude.What’s on Offer· 28 days of paid holiday each year.· Attractive salary package.· Complimentary dry cleaning for business attire.· Discounts on food and beverages.· Free meals during your shifts.· Opportunities for learning and professional development.· A vibrant employee social calendar.EligibilityIn accordance with the Asylum & Immigration legislation...

Pegasus Homes Ltd is looking for a Day Concierge to join the Belle Vue community in Hampstead, London. This permanent position offers a salary of £30,000 per year, along with enhanced benefits and rewards. The role follows a 4 days on, 4 days off rota, with shifts from 07:00 to 19:00, totaling 38.5 hours per week. Role overview The Day Concierge is the welcoming face of Belle Vue, helping residents enjoy a high standard of hospitality and comfort. The position blends attentive service with responsibility for safety and smooth daily operations across the development’s luxury amenities, including a pool, stretch studio, roof terrace, and lounge. Main responsibilities Resident relations & wellbeing: Serve as the first point of contact for residents, foster a warm and inclusive atmosphere, conduct welfare checks, and handle sensitive information with care. Concierge services: Offer tailored recommendations on local dining, arts, and transport, representing Hampstead to residents and guests. Site safety & security: Perform regular patrols, monitor CCTV, manage secure access, and act as the first responder in emergencies. Technical oversight: Monitor mechanical and electrical systems and troubleshoot basic issues in apartments to keep operations running smoothly. Facility management: Collaborate with sales, management, and contractors to maintain guest suites and spa facilities to a 5-star standard. Contractor supervision: Oversee and onboard service providers, including housekeeping, landscaping, and maintenance teams. Operational excellence: Keep accurate logs for health and safety, maintenance, and daily communications. Additional details The rota is 4 days on, 4 days off, from 07:00 to 19:00. Occasional training or company events may take place at other locations. An Enhanced DBS check is required for this role. Pegasus will arrange this as part of the hiring process. Requirements Previous experience in a similar role, with strong customer service and operational skills.

Job DescriptionRole: Senior Manager – Transaction Monitoring & Actimize SAM 9 Optimization Location: LondonContract position.We are looking for a highly skilled Senior Manager to spearhead the optimization and tuning processes for transaction monitoring (TM) within a major banking institution. The ideal candidate will play a crucial role in enhancing Actimize SAM 9 systems, focusing on model tuning and scenario optimization to establish a robust financial crime risk monitoring framework.This hands-on leadership position demands extensive expertise in Actimize SAM 9, exceptional stakeholder management skills, and the capability to align technical configurations with compliance requirements.Key Responsibilities Actimize SAM 9 Leadership Oversee the complete tuning, configuration, and optimization of the Actimize SAM 9 transaction monitoring system.Formulate and implement strategies to enhance detection accuracy, fine-tune thresholds, and minimize false positives.Offer expert guidance on the SAM 9 platform, focusing on segmentation, rule enhancements, and performance optimization.Transaction Monitoring Frameworks Manage the bank's TM optimization strategy, ensuring compliance with regulatory expectations and financial crime risk appetite.Conduct gap assessments on TM configurations and translate findings into actionable improvements.Collaborate with cross-functional teams to establish best practices for scenario design and data quality management.Data Analysis & Tuning Utilize data analytics to evaluate TM model performance and provide insights for tuning recommendations.Address challenges related to cross-border, trade finance, and retail transaction data and suggest effective solutions.Create structured strategies to enhance operational efficiencies while maintaining regulatory compliance.Stakeholder & Project Leadership Serve as a senior point of contact between compliance, data teams, and technology functions.Communicate tuning strategies, configuration changes, and outcomes directly to senior stakeholders.Facilitate weekly project meetings, provide structured updates, and ensure timely delivery of enhancements.Team Leadership & Mentorship Lead a team of TM specialists and technical experts, offering guidance and mentorship.

Concierge – Luxury 5* Boutique HotelThe LaLiT Suri Hospitality Group, based in New Delhi, is India's largest and fastest-growing privately owned hotel company, boasting a diverse portfolio of 13 luxury hotels, palaces, and resorts across the Indian subcontinent.The LaLiT London, an exquisite 180-year-old neo-baroque building that formerly served as St. Olave’s Grammar School, has been transformed into a luxurious boutique hotel. Featuring 70 elegantly designed rooms adorned with custom art, it beautifully melds Indian culture with quintessential British charm. Ideally located near Tower Bridge, this hotel provides a serene retreat in the heart of the city. With our commitment to exceptional service and a people-centric culture, we welcome you to become a part of our team.We are on the lookout for a dedicated Concierge to enhance our Front of House team.

Senior CRM Manager – SumUp Pay About the Team At SumUp, we are creating a comprehensive personal account experience for consumers throughout Europe, simplifying global spending, financial management, and rewarding everyday transactions. This is a unique opportunity to be the first dedicated CRM professional within our Consumer team. You will have the chance to develop and implement a lifecycle strategy from the ground up, shaping how we engage with our customers at every stage of their journey—from their initial installation to fostering long-term habits. Expect a role with significant ownership and impact, where you will influence how SumUp Pay interacts with its customers for years to come. Your Responsibilities Lead the design of lifecycle journeys across various channels, including push notifications, email, in-app messages, and banners, focusing on key moments that drive growth: KYC completion, card activation, first transactions, feature adoption, and re-engagement. Formulate hypotheses, conduct experiments, analyze results, and act quickly; this position requires an agile and proactive approach. Analyze product usage data to pinpoint friction points and translate these insights into CRM strategies or recommendations for product enhancements. Define and manage user segments, execute A/B tests, and continuously refine activation, engagement, and retention strategies across six European markets. Oversee the end-to-end management of Iterable, including data mappings, event taxonomy, and user profile schemas, collaborating closely with backend engineers to maintain data integrity and platform health. Collaborate with the GTM team to ensure alignment of messaging, timing, and targeting with broader SumUp growth initiatives. Ideal Candidate Profile You possess hands-on experience managing multi-channel lifecycle campaigns in a high-growth consumer product environment; experience in fintech or neobanking is a significant advantage. You think strategically about funnels, cohorts, and activation rates, rather than solely focusing on open rates and click-throughs. You are comfortable with event-driven architecture and understand how real-time triggers enhance effective customer journeys. You can effortlessly communicate and work with both technical and non-technical stakeholders, translating platform logic into clear campaign strategies and vice versa. You have experience building processes from scratch and thrive in an environment lacking a predefined playbook. You possess a hands-on approach, able to navigate data models, read event schemas, and work collaboratively with engineers as an equal partner. Why Join SumUp? Engage with a truly global, multicultural team in our central Covent Garden location, surrounded by history and innovation.

Join our dynamic team as an IT Recruitment Consultant, where you will work remotely with the flexibility to manage your own hours. Initially, this role is commission-only for the first three months, offering a competitive 50% commission structure. Based on your performance, we may offer a permanent salary of up to £50,000 plus bonuses and benefits after this period.Your primary responsibility will be to propel our growth strategy across various IT sectors, solidifying our status as a leading player in the IT contract market. We seek a motivated and driven individual with a minimum of 2 years of recruitment experience, regardless of sector, who has a proven track record of achieving targets.You thrive in a fast-paced environment and possess a desire to succeed, enhancing your earning potential. Exceptional communication skills and the ability to build strong relationships with clients from diverse backgrounds are essential.Please note that we can only respond to candidates with experience in a recruitment agency environment.

Join our compassionate team at Home Instead Care as a Care Assistant in Wanstead. We offer flexible hours to fit your lifestyle while making a positive impact in the lives of our clients. As a Care Assistant, you will provide essential assistance to individuals in their homes, ensuring they receive the care and support they need.

Are you looking for a rewarding career where you can make a significant difference in the lives of others? Join us as a Caregiver at Home Instead in the beautiful London Borough of Redbridge. We are seeking dedicated and compassionate individuals who are passionate about providing high-quality care to seniors in their homes.As a Caregiver, you will assist with daily living activities, provide companionship, and support our clients in maintaining their independence. Your role will be vital in creating a positive impact on their lives.

Job OverviewWe are looking for a reliable and meticulous Residential Cleaner to join our dynamic team. The successful candidate will be instrumental in upholding high cleanliness and hygiene standards across various residential properties. This role demands excellent time management skills, a strong commitment to cleanliness, and the ability to work autonomously.Shift Times:Monday: 10:00 AM - 4:00 PM & 4:30 PM - 5:30 PMTuesday: 10:00 AM - 4:00 PMWednesday: 10:00 AM - 4:00 PMThursday: 10:00 AM - 3:00 PMFriday: 10:00 AM - 4:00 PMKey Responsibilities:- Conduct comprehensive cleaning of residential properties.- Ensure all cleaning tasks meet the highest standards of cleanliness and presentation.- Replenish supplies such as toiletries, towels, and cleaning products as necessary.- Promptly report any maintenance concerns or safety hazards to the appropriate personnel.- Adhere to health and safety regulations while utilizing cleaning agents and equipment.Qualifications:- Prior experience in residential or commercial cleaning is preferred, though not required.- Strong attention to detail and a dedication to upholding high cleanliness standards.- Ability to work efficiently and independently.- Flexibility to work varied shifts.

Join the Amazon Flex team as a Delivery Driver and enjoy the flexibility of setting your own schedule while earning a competitive wage of £13 to £17 per hour. As an Amazon Flex driver, you'll be responsible for delivering packages to our customers in a timely and efficient manner.This role offers an exciting opportunity to work independently while being part of a global leader in logistics and delivery. If you have a passion for customer service and enjoy driving, this could be the perfect fit for you!

Join our dedicated team at Home Instead Care as a Care Assistant in Islington, where you will make a significant difference in the lives of those you care for. In this rewarding role, you will provide essential support to clients in their homes, assisting with daily tasks and ensuring their comfort and well-being. We are looking for compassionate individuals who are committed to delivering high-quality care and enhancing the lives of our clients.