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Principal Product Manager, Growth

Upwork Inc.Toronto, Ontario, Canada
On-site Full-time

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Qualifications

Deep understanding of customer needs and pain points, with a focus on safeguarding and enhancing the overall client experience. Proven ability to establish a comprehensive growth strategy for enterprise and non-enterprise clients, influencing the complete product-led growth lifecycle from acquisition to monetization. Experience in leading and mentoring product management teams, fostering a culture of collaboration and high performance. Strong execution capabilities, working cross-functionally to develop models, processes, and operations that facilitate swift execution and deliver insightful outcomes. Ability to build and leverage partnerships across various teams, including engineering, design, data science, and marketing. Excellent relationship-building skills to ensure robust collaboration across the Consumer Growth team for outstanding results.

About the job

Upwork ($UPWK) stands at the forefront of the global work marketplace, connecting diverse talent with companies, from innovative startups to over 30% of the Fortune 100. Our platform is designed to empower organizations and professionals to collaborate in transformative ways that unlock their full potential.

In the previous year, over $3.3 billion worth of work was facilitated through Upwork, enabling skilled professionals to pursue their passions and redefine their careers.


At Upwork, one of our core product principles is to 'Make our customers win big.' United by this mission, our Customer Growth Team is dedicated to creating engaging experiences that foster meaningful connections between companies and remote talent, enabling them to work effectively and build trust-based relationships.

We are seeking a dynamic Growth Leader to oversee our client onboarding process. As the Principal Product Manager for Client Growth, you will drive our product-led growth strategy and execution across both enterprise and non-enterprise customer segments. We need a visionary leader who can implement impactful high-velocity experiments on existing product levers while innovating new strategies to harness the vast opportunities of this evolving work landscape.

About Upwork Inc.

At Upwork, we believe in breaking down barriers in the workplace. Our powerful, trust-driven platform serves as a bridge between ambitious talent and forward-thinking companies, facilitating meaningful collaborations that drive innovation and growth. Join us as we redefine the future of work, where skilled professionals can thrive and make a significant impact in their fields.

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