Principal Product Manager - AI Solutions

Join Intercom, the leading AI Customer Service company dedicated to revolutionizing customer experiences across the globe.Our flagship AI agent, Fin, represents the pinnacle of customer service technology, enabling businesses to offer exceptional, round-the-clock support and fundamentally enhance customer interactions. Fin is seamlessly integrated with our Helpdesk, forming the Intercom Customer Service Suite—an all-encompassing solution for intricate inquiries that necessitate human intervention.Established in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is redefining customer service standards. We are driven by our core values of innovation, speed, and delivering remarkable value to our clients.What’s the Opportunity?We are on the lookout for Staff Product Engineers to join our AI Group and contribute to the development of Intercom’s AI-driven products. As a Product Engineer in Machine Learning, you will collaborate closely with both our ML Scientists and Product teams, gaining a comprehensive understanding of our product offerings, customer needs, and ML technological framework.Your responsibilities will include defining new machine learning features, exploring suitable algorithms and technologies, and quickly delivering initial prototypes to our users.Our team is highly focused on product development, collaborating with Product and Design teams. Our dedicated Engineering staff enables us to expedite production, frequently launching beta versions within weeks after successful offline testing.We are passionate about leveraging machine learning technology, having successfully productized everything from traditional supervised models to innovative unsupervised clustering algorithms and unique applications of transformer neural networks. We rigorously test and assess the tangible impact of each model we implement.If you are an accomplished product engineer with a methodical approach to development and practical experience with ML systems, we would love to hear from you!

About WatershedWatershed is a premier enterprise sustainability platform utilized by leading organizations such as Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens. Our platform enables companies to effectively manage climate and ESG data, generate audit-ready metrics for both voluntary and regulatory reporting including CSRD, and facilitate substantial decarbonization efforts. We seek passionate individuals who are enthusiastic about product development, eager to contribute to a mission-driven startup, and willing to collaborate in shaping a vibrant team culture.With offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and a robust remote workforce across the US and Europe, we invite you to explore the opportunity to join our dynamic team!The RoleWe are on the lookout for a talented software engineer with a specialization in AI to become a key member of our sustainability AI reporting team. In this technical leadership role, you will assist in the creation of a cutting-edge AI tool that empowers companies to manage and report their sustainability progress. You will harness LLMs, embeddings, and various AI technologies to deliver innovative features to our customers while establishing the technical groundwork for AI at Watershed.This position requires being based in our London HQ four days a week.Your Responsibilities:Prototype, develop, and refine new product features for Watershed, empowering our customers with advanced AI tools for data extraction and report generation.Productionize and launch core technologies necessary for AI functionalities, leveraging extensive operational sustainability data.Engage with product and other AI engineering teams to define product and technical strategy.Stay informed about advancements and state-of-the-art developments in AI to assess relevance for Watershed.Write efficient, high-quality, tested, and maintainable code across our technical stack.Ideal Candidates Will Have:A minimum of 2 years of experience in building AI-powered products and 5+ years in software engineering.Proven experience in developing products utilizing LLMs, embeddings, and other machine learning technologies.Comprehensive experience with the lifecycle of building, deploying, and monitoring products that leverage LLMs, embeddings, or other machine learning technologies.

Join Our Team as a Staff Product EngineerAt Nous, we are revolutionizing how households manage their bills, helping over 150,000 customers save money and time. With over 85% of households overpaying on their bills, our mission is to simplify and create fairness in financial management, starting with the 30 million households in the UK.Our AI-powered assistant is designed to seamlessly manage and delegate bill responsibilities, offering an elegant user experience while operating as one of the most ambitious consumer AI systems in the UK. We're not just following trends; we're establishing new ones.As a well-funded start-up led by experienced entrepreneurs, Nous is expanding rapidly, achieving over 10x year-on-year growth. We have saved customers over half a million pounds in recent months alone. Our commitment to social and environmental performance has earned us B Corp certification, showcasing our dedication to making a positive impact.We believe in high-context collaboration, which is why we are proudly office-first at our location near Farringdon station. Enjoy a well-stocked kitchen, excellent coffee, and a supportive team that drives innovation.If you're passionate about building something extraordinary and want to make a difference in people's lives, Nous is the place for you.

About the Role As a Staff AI Engineer at bluefishai, you will take on a pivotal role as a technical leader, driving the development of our LLM-powered products that are at the cutting edge of marketing and advertising technology. You will be instrumental in making architectural decisions, establishing quality benchmarks, and spearheading collaborative initiatives across multiple teams that yield tangible results. This position will empower you to shape the vision and execution of our data platform and LLM-driven products. You will oversee critical architectural aspects related to data pipelines, model integration, deployment, and evaluation. Your expertise will turn high-level product and business objectives into robust, scalable data solutions that provide measurable benefits for our Fortune 500 clients. This role encompasses both data backend and ML engineering, ensuring the reliability and cost-effectiveness of our pipelines while enhancing the performance of LLM-enabled features. You will elevate data literacy within the department through crafting and collaboration. Your responsibilities will include ensuring the health, cost management, and continuous improvement of key data products and platforms, working closely with full-stack engineers, product managers, designers, and devops to deliver reliable solutions that our customers can depend on. This is an exciting opportunity to influence the future of AI technologies and contribute significantly to impactful real-world applications. While this role is associated with our London office, we embrace flexibility with hybrid or remote work arrangements within the UK.

At Intercom, we are revolutionizing customer service with AI technology, dedicated to empowering businesses to deliver exceptional customer experiences.Our AI agent, Fin, stands out as the most advanced customer service AI on the market, enabling businesses to provide seamless, around-the-clock customer support. When paired with our Helpdesk, it forms the comprehensive Intercom Customer Service Suite, designed to handle complex inquiries while maintaining a human touch.Since our inception in 2011, we've gained the trust of nearly 30,000 businesses worldwide, setting new benchmarks for customer service. Our commitment to our core values drives us to innovate, execute with urgency, and consistently offer outstanding value to our clients.What’s the opportunity?As a Staff Product Engineer, you will take on a pivotal leadership role within our engineering team, significantly impacting our technical direction. You will be responsible for designing and implementing both back-end and front-end systems, collaborating closely with designers, product managers, researchers, and data analysts. Additionally, you will mentor other engineers and work alongside the Engineering Manager to cultivate the team's growth and define our technical strategy.What will I be doing?In this role, you will:Shape our technical architecture to accommodate the increasing demands of our diverse customer base.Emphasize agility alongside scalability and reliability, with continuous deployment practices ensuring seamless incremental releases.Engage in all phases of software development, from ideation to prototyping, design, and implementation, blending hands-on coding with architectural leadership.Utilize cutting-edge tools and AI-powered developer resources to streamline your workflow and focus on impactful problem-solving.Participate actively in the recruitment, mentoring, and career progression of fellow engineers.Elevate the standards for technical excellence, performance, and operational reliability.

Aircall develops an AI-powered customer communications platform that serves over 22,000 companies worldwide. The platform brings together voice, SMS, WhatsApp, and AI features to help teams increase revenue, resolve issues quickly, and scale customer-facing operations. With headquarters in Paris and offices in London and other major cities, Aircall continues to expand its reach and invest in AI innovation. The company values customer satisfaction, data-driven decisions, and meaningful results. Ownership, ongoing learning, and collaboration are central to the team culture. People who thrive at Aircall appreciate making a tangible impact within a supportive, team-focused setting. Role overview The AI Productivity Engineer joins the Engineering Productivity (EngProd) team in the London office. The focus is on building and deploying AI-powered tools that streamline engineering workflows. Day-to-day work includes reducing friction, automating repetitive engineering tasks, and integrating intelligent solutions into routine activities. This position is not research-oriented or customer-facing. Instead, the emphasis is on delivering practical, production-ready AI systems that engineers use internally. The tools and systems developed will directly improve engineering efficiency across the organization. This role fits someone who enjoys creating reliable systems that others depend on, with a focus on long-term value over following short-lived trends.

Join Our TeamAt Unity, we cultivate a culture centered on Empathy, Respect, and Opportunity. Our dynamic and collaborative workplace empowers us to address complex challenges, making a tangible difference for creators and users in our ecosystem. We are seeking a Staff Technical Product Manager to spearhead the next wave of our internal AI solutions and applications, aiming to revolutionize our business operations and enhance our workflows at Unity. This pivotal product leadership role is integral to the Enterprise AI team, with a broad transformational focus across the company. You will report directly to the Senior Manager of Strategy and Execution and collaborate closely with engineering, product teams, Data engineers, IT, Security, Legal, and other stakeholders across the organization.

Company Overview hyperexponential builds an AI-driven platform at the heart of the £7 trillion insurance industry. Our technology shapes critical decisions for insurers, from risk assessment and pricing to supporting rocket launches, autonomous vehicle rollouts, and disaster recovery efforts. The insurance sector has long relied on outdated methods for high-stakes decisions. hyperexponential changes this by combining data, artificial intelligence, and human expertise. Our platform helps insurers move quickly from submission to decision, giving them the tools to navigate risk with confidence. We are backed by investors including a16z, Highland Europe, and Battery Ventures. Nearly 50 of the world’s top insurers use our platform, which has processed billions in premiums and maintained zero customer churn as we expand globally. Our product suite now covers every stage of pricing and underwriting. We have built the world’s first domain-specific AI peer programmer for insurance and continue to push the boundaries of workflow innovation in the industry. At hyperexponential, impact comes from the challenges taken on and the dedication shown, not from titles or tenure. We value collaboration and offer the chance to do meaningful work with a forward-thinking team. About the Portfolio Intelligence and Product Teams The Portfolio Intelligence team helps clients understand and manage their insurance portfolios. Our products go beyond individual risk analysis, giving insurers the ability to evaluate performance, spot opportunities, and make decisions across portfolios worth billions. This is not just a reporting or analytics tool. It is a data platform that lets insurers answer their most complex questions. The focus is on developing flexible, dynamic capabilities that clients can use to solve their unique challenges. Staff Product Managers in this group work closely with product managers, engineers, designers, underwriters, and actuaries. The role involves building the portfolio data layer that powers analytics, pricing models, and workflows across hyperexponential. Expect to work with complex, adaptive data schemas and turn them into reliable, user-friendly solutions. Location London

Join Attio as a Staff Product Engineer and be at the forefront of revolutionizing how teams collaborate and manage their relationships. You will play a pivotal role in the design and development of innovative products that enhance user experience and drive engagement.

Join Our Team as a Senior Product Engineer (AI)At Plain, we're revolutionizing customer support for the next generation of B2B enterprises. Our goal is to create the fastest and most powerful platform that enables businesses to transition from reactive support methods to building genuine relationships with their customers.Renowned companies like Cursor, Raycast, and Granola rely on Plain to centralize customer interactions, enhance team collaboration, and elevate workflows through advanced AI technology.The landscape of B2B customer support is evolving dramatically, with AI paving the way for innovative customer engagement strategies. Support has shifted from being a disconnected, slow process to a cohesive, company-wide initiative that spans channels like Slack, Discord, and beyond. The traditional methods just can't keep up anymore.This position is hybrid, requiring 3 days a week in our London office.Your RolePlain is in an extraordinary position, already powering support solutions for high-growth businesses with our incredibly fast and scalable platform. AI has been integral to our offering from day one, and now we’re committed to deepening its impact across all facets of modern customer support.We are on the lookout for a Senior Product Engineer with a passion for customer success to elevate our AI initiatives. In this role, you will develop the infrastructure necessary for rapid, secure, and confident delivery of AI features, taking ownership of challenges from inception to execution and playing a pivotal role in crafting a category-defining product.In this role, you will:Take full ownership of AI functionalities, including agents, assistants, insights, and beyond—from concept through to production.Design and implement backend services that support AI integrations and data pipelines.Create robust APIs and abstractions for internal AI applications.Enhance system scalability through caching, optimization, and processing patterns.Contribute to the evolution of our AI infrastructure, including architecture, evaluation, and iteration pipelines.Tackle complex challenges surrounding AI accuracy, reliability, and quality using rigorous quantitative methods.Represent our work externally through writing, speaking engagements, and connections with the broader AI community.This Role is Ideal for You If You...Are an experienced backend engineer with a proven track record of shipping AI products in the era of OpenAI and Anthropic, particularly in text and data-intensive AI applications.Possess a deep understanding of AI technologies and their applications in real-world customer support scenarios.

At Scale AI, we are leading the charge in the AI revolution, partnering with some of the world’s largest enterprises to harness the transformative power of Generative AI for their business needs. We specialize in creating tailored solutions that utilize our clients’ proprietary data and expertise to revolutionize their operations with AI. Our process involves collaborating closely with clients to identify key business drivers, followed by deploying our teams to develop innovative, cutting-edge solutions. Our applications are powered by the Scale GenAI Platform, a comprehensive suite designed for building, testing, and deploying state-of-the-art AI agents. Examples of our innovative GenAI applications include: Content generation systems that enhance the effectiveness and efficiency of sales teams. Customizable wealth management copilots that empower advisors to quickly and accurately leverage their knowledge bases. Text2SQL business intelligence tools that enhance analyst efficiency and foster a data-driven decision-making culture. We are on the lookout for a seasoned Product Manager to join our dynamic team and play a critical role in developing AI solutions for our clients. The ideal candidate will possess a robust understanding of software engineering principles along with substantial experience in ML/AI application development. You will be responsible for overseeing significant AI projects for one or multiple clients. Your responsibilities will include: Creating enterprise-grade solutions that leverage advanced AI technologies to deliver business value across diverse industries. Collaborating with executives at Scale and our clients to define and implement product strategies. Managing the entire product development lifecycle by understanding client pain points, defining product specifications, overseeing development, testing, and launches. Leading cross-functional teams encompassing engineering, product design, operations, marketing, go-to-market strategies, and finance. Shaping a vision and executing strategies to commercialize the solutions we develop across the industry.

Join V7 Labs as an AI Solutions Engineer, where you will play a crucial role in harnessing the power of artificial intelligence to develop innovative solutions that drive efficiency and enhance performance across various sectors. This exciting opportunity is perfect for tech-savvy individuals eager to work in a dynamic environment where creativity and technical expertise intersect.

Join AccuRx as a Staff Product Engineer and be a vital part of our mission to enhance healthcare accessibility and patient experience. In this role, you will leverage your expertise to design, develop, and implement innovative software solutions that directly impact healthcare providers and patients alike. Collaborate with cross-functional teams to drive product development from concept through execution, ensuring high-quality deliverables.

At Pass the Keys, we envision a future where technology complements our exceptional service. We are seeking an Associate Product Engineer who prioritizes user problem-solving over just writing code.This role transcends conventional development; you will act as a product champion taking charge of the execution and delivery of features within specific domains of our ecosystem, such as our Growth & Conversion engines (Direct Booking and Host websites) or our Client Transparency tools (Host Portal and Reporting).We are on the lookout for high-potential, learning-driven builders. You don’t need extensive experience with specific frameworks; instead, we value foundational web skills, logical reasoning, and the capability to leverage AI-augmented development tools to engage with a professional codebase and deliver high-quality features.Your MissionYour goal will be to create the most user-friendly software in the industry. By utilizing AI-augmented development, you will rapidly create intuitive features that minimize user friction, enhancing our technology's alignment with our service ethos.Key ResponsibilitiesUser Experience Enhancement: Facilitate the delivery of user-centric features. Collaborate with our Senior Product Owner to identify obstacles in the host or guest journey and develop solutions to eliminate them.AI-Driven Development: Utilize AI tools (Windsurf, Gemini, etc.) to master and contribute to our codebase swiftly. Connect your foundational web knowledge (HTML/CSS/JS) with our architectural framework to deliver innovative and compliant code.Stakeholder Collaboration: Serve as a liaison between business needs and technical execution. Engage with teams such as Marketing, Guest Services, and Operations to ensure the features you develop meet the practical requirements of our franchise network.Comprehensive Execution: Work across both front-end and back-end, ensuring our data-driven reporting and content-rich websites are efficient, reliable, and visually appealing.Post-Launch Analysis: Understand that success goes beyond simply merging code. Monitor user behavior post-launch to assess the effectiveness of your contributions and foster discussions on future enhancements.Systematic Approach: While creative problem-solving is encouraged, ensure that your work adheres to our architectural standards and passes automated quality checks and code reviews.What Makes This Role UniqueDomain Expertise: Engage deeply with AI tools and methodologies to revolutionize user interaction.

About UsJoin Luminance, a trailblazer in Legal-Grade™ AI solutions for the enterprise sector. Supported by esteemed venture capitalists and recognized in the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ as well as Inc. 5000’s ‘Fastest Growing Companies in America’, we are transforming the legal industry on a global scale.We are on the lookout for a dynamic AI Product Engineer who is ready to take full ownership of impactful AI tools. This role transcends conventional development; we seek a visionary builder and problem-solver who can turn vague concepts into essential software applications. While a formal computer science degree is not mandatory, we value self-motivated individuals adept at leveraging cutting-edge AI tools to deliver results swiftly.Key Responsibilities Design, prototype, and deploy autonomous AI systems that effectively address strategic business challenges. Rapidly convert abstract requirements into functional prototypes, and lead the push to production. Troubleshoot and resolve complex issues throughout the technology stack, encompassing AI model behavior, middleware, and deployment configurations. Present your work within the company and contribute to our internal narratives around innovation. Create comprehensive documentation and rollout plans for new tools, ensuring user adoption. Continuously assess new AI models, frameworks, and coding tools to enhance efficiency and quality. Requirements Proven ability to develop and deliver AI-enabled products or prototypes (whether through professional experience, academic pursuits, or self-taught endeavors). Exceptional problem-solving abilities: capable of transforming ambiguous challenges into functional code and structured workflows. Extensive technical knowledge: proficient with Python, APIs, full-stack frameworks, and JSON. Familiarity with Large Language Models (LLMs): understanding their capabilities and limitations, with experience integrating them into practical systems. Outstanding communication skills: able to collaborate effectively with executives, stakeholders, and non-technical users. Curiosity, determination, and creativity: eager to experiment, iterate, and navigate challenges until successful. Why Choose Luminance? Work on the forefront of applied AI in the legal field, one of the most impactful sectors globally. Collaborate with a distinguished, multidisciplinary team that encompasses law, AI research, and product development. Experience the freedom of a startup culture backed by prominent international venture capitalists. Benefits Central London office location. Pension scheme with Aegon, RetireReady. Health insurance with BUPA - all employees are eligible for enrollment for themselves and dependents from Day 1 at Luminance. Life Insurance.

CoreWeave is recognized as The Essential Cloud for AI™, designed for innovators by innovators. Our platform provides cutting-edge technology, tools, and expert teams that empower pioneers to confidently build and scale AI solutions. With the trust of leading AI laboratories, startups, and global enterprises, CoreWeave merges exceptional infrastructure performance with profound technical expertise to drive breakthroughs and transform compute capabilities. Established in 2017, CoreWeave became a publicly traded entity (Nasdaq: CRWV) in March 2025. Discover more at www.coreweave.com.As a proud Living Wage accredited employer, we prioritize fair compensation for our team.Your Responsibilities:Lead the effort as a Lead Solutions Architect, serving as a technical expert to guide enterprise clients in exploring AI-driven solutions for engineering challenges.Collaborate with sales teams and Deployment Strategists to meticulously understand customer needs and design tailored technical solutions that showcase the value of AI in intricate engineering workflows.Oversee proof-of-value initiatives, prototype AI workflows, and validate technical feasibility using client data.Ensure that proposed solutions are technically sound, provide quantifiable benefits, and are primed for seamless transition to implementation teams.

Pleo creates tools that simplify business spending for finance teams and employees. With over 40,000 customers and a diverse team of more than 850 people from 100+ nationalities, the company continues to grow and refine how organizations manage expenses. Curiosity about customer needs, a drive to untangle complexity, and high standards shape the way work gets done at Pleo. Role overview The Staff Applied AI Engineer will play a key part in building the next wave of AI-powered features at Pleo. This position focuses on using rich spend data to deliver meaningful product improvements. Collaboration is central: expect to work closely with software engineers, data engineers, and data scientists to move prototypes into production and create real value for customers. Team structure and collaboration This role is part of the data team, which includes a Staff Data Platform Engineer and a Staff Data Scientist. Each member brings specialized expertise. The Staff Applied AI Engineer’s primary responsibility is applied AI engineering and contextual data analysis. The position reports to the Director of Data Product and works with multiple product squads to help shape and launch AI-driven features across Pleo. What you will do Partner with product engineers and data experts to design and build AI-driven products, including spend intelligence tools, automated processes, and agentic workflows. Work with cross-functional teams to integrate AI capabilities into new and existing products, aiming for smooth adoption and practical value.

Mendix builds a low-code application development platform used by organizations worldwide to launch new ideas quickly. Since joining Siemens in 2018, Mendix has blended the scale of a global software company with the flexibility of a fast-growing team. The Solutions Engineer - Core AI position is available in several cities: London, Rotterdam, Amsterdam, Munich, Berlin, Erlangen, Frankfurt, or Stuttgart. This role centers on developing and scaling hybrid agentic workforces by combining low-code tools, AI, data, and system integrations. The goal is to help organizations efficiently create and orchestrate agents and applications. What you will do Design and build customer-facing prototypes and lighthouse projects to test and validate AI-driven integration scenarios. Lead strategic workshops and technical sessions with both customers and internal teams, focusing on agentic AI workflows and advanced integrations. Transform successful customer projects into reusable assets, such as reference architectures, blueprints, accelerators, and scalable patterns. Act as the technical lead for agentic system design, guiding tool selection, orchestration, and multi-agent strategies. Develop and manage complex integration architectures to ensure smooth operation across diverse platforms.

Join Us at LawhiveAt Lawhive, we are driven by a singular mission: to democratize access to legal services for everyone.The legal sector is entrenched in outdated technology and processes, which is why we have reimagined the entire framework with a proprietary AI operating system at its core.As a regulated law firm, Lawhive boasts an AI-first platform designed to enhance legal expertise and transform the practice of law, delivering outstanding results for both clients and legal professionals.Explore Lawhive Labs, our innovative lab that merges top-tier engineering, design, AI, and legal talent globally, collaboratively crafting the future of law.With the backing of premier investors such as Google Ventures, Balderton Capital, and TQ Ventures, we proudly secured $40M in Series A funding in December 2024, marking one of the largest Series A rounds in Europe for that year, aimed at facilitating our international expansion and team growth.Headquartered in London, we launched in the US in 2025, and this is just the beginning of our journey.Engineering at LawhiveOur engineering team comprises 40 talented engineers and researchers who architect, build, and maintain Lawhive's platform, which is relied upon by hundreds of legal professionals daily across the UK, US, and beyond.We face numerous challenges and are committed to solving them. In the upcoming year, our focus areas include:Innovating the user experience for AI interactions within the legal field, moving beyond traditional chat interfaces towards groundbreaking human/machine interactions.Incorporating modularity and international adaptability into our platform, as we aim to establish the world’s first truly global consumer law firm.Offering comprehensive AI-native legal services and not just developing software; we are an AI-centered law firm.Your RoleAs a Staff Product Engineer, you will play a pivotal role in advancing Lawhive's platform, directly impacting our clients and driving substantial growth for the company.You will collaborate daily with designers, product managers, AI researchers, and fellow engineers, taking ownership of software inception from the design and development phases through to testing, release, and operational support.