Principal Product Designer at PagerDuty | Toronto

Who We Are:Financeit is a dynamic and rapidly expanding fintech company that provides enterprise services to some of the largest home improvement and retail organizations across the United States and Canada. Our innovative point-of-sale financing platform empowers businesses of all sizes to close more sales by offering customers flexible and affordable monthly payment options for their significant purchases, whether in home improvements, vehicles, or retail.For larger enterprises, we offer an integrated suite of home improvement solutions known as Centah, which encompasses comprehensive leads and workflow management, live contact support, financing solutions, promotional offers, performance assurance, and category development.At Financeit, we are small enough to allow you to make a substantial impact within the company but large enough to effect change in the market. We pride ourselves on creating unique, category-defining products while fostering a distinct and inclusive company culture.About the Role:As the Product Designer for Centah, your enthusiasm for enhancing user experience will drive you to create simple, compelling, and meaningful product interactions that help a diverse array of users achieve their goals. You will be a creative problem solver and communicator, guiding ideas from initial sketches to testing and final evaluations. Your designs will tell a story, reflecting your belief that every design has a narrative.Reporting to the Director of Product and collaborating closely with our product and engineering teams, your empathy for users and meticulous design approach will assist in building an exceptional platform experience that prioritizes effortless design as a cornerstone of our reputation. With strong user research skills and an exceptional visual design sense, you will advocate for efficient interfaces that enhance our platform's functionality.Your Responsibilities:Engage actively at every stage of the project lifecycle, collaborating with the project team to brainstorm concepts, develop creative solutions, and design user flows while adhering to deadlines.Take ownership of core component libraries to advance the Centah design system, overseeing the design, specification, and maintenance of intricate UI components, ensuring they meet the highest standards of quality and usability.Advocate for visual quality and craftsmanship, ensuring that every component—from buttons to complex data tables—is polished, accessible, and consistent with our brand identity.Exhibit curiosity about user behaviors, using quantitative and qualitative research to inform product and design decisions.Collaborate with product stakeholders to refine requirements, conduct user interviews, and facilitate internal feedback sessions to identify usability improvement opportunities within the platform.Work closely with developers to ensure technical feasibility, integrating their feedback and insights into your designs.

About Us:Financeit is a leading provider of point-of-sale financing, partnering with some of Canada's biggest home improvement and retail brands. Our innovative platform empowers businesses to enhance their sales by providing customers with manageable monthly payment solutions for significant purchases, whether for home renovations, vehicles, or retail items.We pride ourselves on our collaborative, inclusive, and respectful workplace culture, where every team member can make a meaningful impact. If you resonate with these values, we encourage you to be part of our journey.Role Overview:As a Product Designer in our Technology team, you will harness your creativity and expertise to design exceptional user experiences. You will translate complex ideas into simple, engaging, and functional designs that cater to a diverse user base. Your role encompasses everything from initial sketches to final evaluations, ensuring that every design decision is backed by thorough testing and user feedback.Key Responsibilities:Contribute actively to all phases of the design lifecycle, collaborating with project teams to brainstorm concepts, develop user flows, and execute designs while adhering to deadlines.Utilize both qualitative and quantitative data from user research to iterate and enhance product features.Foster collaboration across teams, working closely with business stakeholders to translate requirements into aesthetically pleasing and user-friendly interfaces.Partner with developers to ensure that your designs are technically viable, while being open to feedback and making necessary compromises to deliver high-quality results on time.Our commitment to creating innovative, category-defining products is matched by our dedication to fostering a distinct and inclusive workplace culture. We are proud of our accolades recognizing our positive culture and are eager to continue building on this foundation.

About Us:At Financeit, we are a dynamic fintech and enterprise services company, dedicated to empowering the largest home improvement and retail organizations across the United States and Canada. Our innovative point-of-sale financing platform enables businesses of all sizes to enhance their sales processes by providing customers with flexible and affordable monthly payment options for significant purchases, be it home improvements, vehicles, or retail items. For larger enterprises, our comprehensive suite of solutions, branded as Centah, encompasses lead management, workflow optimization, live support, financing options, promotional strategies, performance assurance, and category development.Our unique culture is a blend of agility and ambition, allowing each team member to make a meaningful impact within the organization, while also influencing the industry at large. We are committed to fostering a diverse and inclusive workplace where innovation thrives.Role Overview:As a Senior Product Manager within our Centah division, you will spearhead the evolution and success of our product offerings. This crucial position requires you to lead interdisciplinary teams in defining, designing, and delivering innovative solutions that align with client needs and drive business growth.In your role, you will report directly to the Director of Product, where you will articulate a clear product feature vision and roadmap that aligns with our strategic goals while staying ahead of market trends to identify new opportunities. As the voice of the customer, you will cultivate a culture of innovation and ensure our products effectively address real market demands. This position demands exceptional product judgment, robust cross-functional leadership, and extensive expertise in the home services sector.Your Responsibilities:Drive the product roadmap for your domain by expertly balancing immediate feature delivery with long-term platform scalability.Engage with senior leadership to present insights, trade-offs, and strategic recommendations that influence organizational objectives.Act as the primary advocate for the customer, utilizing a curious, problem-solving mindset to uncover core pain points and collaboratively develop solutions.Champion product projects from conception through launch, meticulously defining requirements, identifying edge cases, and owning delivery and outcomes.Lead development teams in an Agile environment through continuous delivery, facilitating estimations, refining scope, and making informed trade-offs to meet project deadlines.Prioritize product features based on market demand, strategic initiatives, and comprehensive risk assessments to maximize impact.Analyze product performance metrics post-release, leveraging data-driven insights to iterate and enhance product offerings.

About Financeit Financeit is a point-of-sale financing provider based in Toronto, Ontario. The company partners with major home improvement and retail organizations across Canada, helping businesses offer customers flexible monthly payment plans for large purchases, from home renovations to retail goods and vehicle upgrades. The team values collaboration, inclusion, and respect. Every employee has the chance to make a meaningful contribution and see the impact of their work. Role Overview: Financial Accountant The Financial Accountant joins the Finance team with responsibility for daily accounting operations and financial reporting. This role offers the chance to build expertise in consumer lending and support ongoing process improvements in a fintech environment. Main Responsibilities Prepare accurate and timely month-end working papers and journal entries Reconcile daily cash and loans receivable balances Support routine operational accounting tasks Assist with lender reporting, including monthly reports and ad-hoc analysis Collaborate with the Senior Manager of Accounting to improve processes and workflows Participate in the annual financial audit Location This position is based in Toronto, Ontario, Canada.

Okta is dedicated to securing identities across the digital world, focusing on both AI and human users. The team believes that strong identity solutions are essential for enabling innovation and maintaining trust. As the company grows, it seeks individuals who enjoy tackling complex problems and want to see their work make a difference. The Senior Product Designer role centers on elevating Okta’s product suite through thoughtful design and practical innovation in identity and security. This position is based in Toronto, Ontario. What you will do Lead the development and execution of a product design strategy that improves user experience and supports business goals. Apply systems thinking to connect user insights with organizational objectives, delivering solutions that protect millions of users each day. Work closely with colleagues in user research, UX writing, product management, engineering, marketing, and data science to define challenges and explore new solutions, guiding teams through influence. Create user flows for a range of personas, including IT Admins, Security Admins, and end-users, so that all Okta users can work securely and efficiently. Refine and scale design patterns to maintain consistency and quality across multiple products. Present design concepts and work regularly to cross-functional teams and leadership, encouraging collaboration and new ideas. Role overview This position calls for a designer who combines creativity with a strong understanding of identity and security. Success in this role means making Okta’s products more intuitive, secure, and impactful for a diverse user base.

About Borrowell:At Borrowell, our mission is to empower Canadians to take charge of their financial futures. We provide essential tools and insights that enable individuals to understand, build, and utilize their credit effectively.With the trust of 1 in 10 Canadians, we serve over 3 million members with extensive credit monitoring and personalized insights. Our innovative services, including Credit Builder and rent reporting, assist consumers in building credit, allowing access to a broader array of financial products at more competitive rates. We also offer tailored financial product recommendations from Canada’s most reputable providers based on each member’s unique credit profile and financial aspirations.Our diverse and inclusive team is united by a shared passion for making a tangible difference in the lives of Canadians. We cultivate a culture of collaboration, humility, and innovation. If you are eager to join a company that is reshaping the financial landscape and empowering Canadians to realize their financial dreams, we encourage you to explore career opportunities at Borrowell. Together, we can help Canadians feel confident about their money.About the Role:As a product-focused organization, Borrowell seeks a creative and dedicated Senior Product Designer to join our team. Reporting to the Manager of Product Design, you will work collaboratively with our Product, Data, Marketing, Engineering, Revenue, and Member Experience teams to design, launch, optimize, and test features. You will drive informed decision-making through user research, industry trends, and data analysis. If you’re excited about taking ownership of delivering impactful results and being part of one of Canada’s fastest-growing fintech companies, this role is for you!In this position, you will have the opportunity to lead design initiatives for significant projects, collaborating closely with a talented cross-functional team of designers, product managers, engineers, QA, marketers, and data analysts.

7shifts creates tools that help restaurants handle their daily operations with less hassle. The team is dedicated to making restaurant management smoother and more efficient for people working throughout the industry. Role overview This Product Designer position is based in Toronto, ON. The focus is on refining user experience and shaping the visual direction of 7shifts’ products. Collaboration is central to the role, with regular input from engineering, product management, and other teams to develop practical, user-friendly solutions. What you will do Design intuitive and visually appealing product experiences Partner with engineers, product managers, and other stakeholders Turn user needs and business objectives into clear design solutions Offer creative ideas to improve the overall user experience Requirements Creative approach with strong attention to detail Background in designing digital products Experience working with cross-functional teams Interest in addressing challenges faced by restaurant managers and staff

About Us:At Financeit, we are a leading point-of-sale financing provider dedicated to empowering some of the largest home improvement and retail organizations across Canada. Our innovative platform assists businesses in closing more sales by providing customers with affordable monthly payment options for significant home improvements, vehicles, or retail purchases.We pride ourselves on being a dynamic company where your contributions can make a tangible impact both within our organization and in the broader market. Here, collaboration, inclusivity, fairness, and respect are not just values we talk about—they are integral to our culture. If you are passionate about making a difference in a supportive workplace, we invite you to join our team.Role Overview:The Director of Cybersecurity & Information Security is responsible for offering specialized expertise and strategic guidance in assessing and mitigating risks, monitoring potential threats, and implementing effective security solutions to safeguard Financeit’s operations in both Canada and the United States. This role necessitates proactive engagement with business management, Legal and Compliance, Operations, IT, and regulatory bodies.This position reports directly to the Chief Compliance Officer.Your Responsibilities:Develop and oversee a comprehensive enterprise-wide information security risk management program.Set annual and long-term security and compliance objectives.Evaluate the effectiveness and compliance of Financeit’s information and data security framework.Generate regular reports for Senior Management and quarterly updates for the Board of Directors regarding privacy and security matters.Identify necessary controls to ensure the availability, integrity, and confidentiality of data related to customers, business partners, employees, and organizational information; assess control effectiveness.Analyze emerging security threats and aid Senior Management in recognizing and addressing potential security issues stemming from Financeit’s activities.Collaborate with business units to ensure uniform application of policies and standards throughout all projects, systems, and services.Oversee the remediation of cybersecurity threats and assist the Chief Compliance Officer in communicating these concerns to Senior Management and the Board.Coordinate Financeit’s information and data security audit programs, including SOC2 Type 2 and PCI-DSS compliance.Work closely with the development team to embed security practices throughout the Software Development Lifecycle (SDLC), ensuring secure coding practices are adhered to and vulnerabilities are addressed proactively.Support the organization’s incident management processes.

About BaselaneBaselane is a dynamic and rapidly expanding financial management platform tailored for individual landlords and real estate investors. Supported by prominent FinTech investors such as Matrix Partners, Activant Capital, Collaborative Fund, Conversion Capital, Diagram Ventures, ThomVest, and distinguished leaders from PayPal, eBay, Google, and others.Our vision is to revolutionize financial services for over 12 million individual landlords and real estate investors managing more than 25 million homes across the United States. We aim to empower landlords through innovative financial services, automated tools, and actionable insights that enhance time efficiency, boost returns, and expand investment portfolios.Our team is composed of seasoned professionals with extensive backgrounds in financial services and technology, having previously worked with prestigious companies like The Boston Consulting Group, Morgan Stanley, Plaid, Harry’s, Better, WealthSimple, RBC Ventures, Affirm, Relay, Instawork, and more.Discover more at baselane.com.About the RoleWe are on the lookout for a Senior Product Designer who is passionate about shaping the mobile experience at our design-centric organization. You will serve as the key advocate for our mobile users, addressing intricate design challenges to create outstanding iOS and Android experiences.In this capacity, you will spearhead the mobile design strategy while managing the complete design process. Collaborating closely with our design leader, product managers, and engineering teams, you will ensure our application utilizes native features to deliver the simplest and most intuitive solutions possible. Your focus will be on crafting mobile-first journeys that are seamless and high-performing, rather than merely adapting desktop functionalities.This role requires working in a highly collaborative environment while granting you the autonomy to define the mobile roadmap, impacting our entire product ecosystem through the mobile lens.This position is based in Toronto; we expect you to come to the office (downtown Toronto) at least once or twice a week for meetings and collaborative sessions, while offering the flexibility to work remotely on other days.

At Wattpad, we believe in the power of storytelling to entertain and connect people globally. As a premier webnovel platform, we empower a new generation of diverse Gen Z writers and their avid readers. With a vibrant community of around 155 million monthly active users, we invite you to be a part of our journey to shape the future of entertainment and storytelling. Together, we can craft compelling narratives that resonate across cultures and formats.Wattpad is a proud member of the WEBTOON Entertainment family, which features some of the world's largest storytelling platforms. Our ecosystem includes WEBTOON, Wattpad, WEBTOON Productions, and more, allowing creators to thrive and audiences to discover extraordinary stories. Explore more about our family of brands here.We are on the lookout for an innovative Director of Product Design to spearhead and enhance our design organization. This pivotal role involves crafting a clear design vision and strategy that will guide our products while nurturing and developing our talented team of designers and researchers.Your influence will shape the way design drives product direction, seamlessly merging strategic insights with active engagement in our most critical design initiatives. Your goal will be to create intuitive and emotionally engaging experiences for readers, writers, and advertisers alike.Importance of this RoleProduct design is essential to enriching user experiences on our platform, ensuring that users can easily engage with our content and maintain a joyful flow. You will play a vital role in not just what we create, but how we approach the creative process. Your leadership will help cultivate a design ethos that champions clarity, cohesion, and delight in our products.

We are seeking a passionate and results-driven Demand Generation Marketing Manager to join our dynamic team at financeit. In this pivotal role, you will spearhead our marketing initiatives aimed at generating demand for our innovative financial solutions. You will be responsible for developing and executing strategic marketing plans that align with our business objectives, driving customer engagement, and enhancing brand awareness.Your expertise in digital marketing, lead generation, and analytics will be crucial as you work collaboratively with cross-functional teams to optimize our campaigns. If you are a creative thinker with a proven track record in demand generation, we would love to hear from you!

We are seeking a talented Oracle Product Designer to join our dynamic team at Collabera. In this role, you will leverage your design expertise to create user-centered solutions that enhance the experience of our clients. You will collaborate with cross-functional teams to develop innovative designs and ensure that our products meet the highest standards of quality and usability.

About BreeBree is an innovative consumer finance platform dedicated to transforming financial services for the over half of Canadians living paycheck to paycheck. Operating in a largely untapped market, we aim to be the leading provider of affordable short-term credit solutions for the 20 million Canadians in need. Our mission is to deliver faster, better, and more cost-effective financial services to our users.With over 600,000 satisfied customers, Bree is poised for exponential growth. We have achieved product-market fit and are on a clear trajectory to become one of Canada's most impactful FinTech companies. Currently generating 8-figure annual revenues, we are profitable and experiencing double-digit growth each month. Our exceptional work culture is evident in our low employee turnover, and we proudly participated in Y Combinator in 2021, securing a $2M seed round shortly thereafter.About the RoleWe are seeking a talented Senior Product Designer to lead the evolution of Bree’s product offerings. This pivotal role entails substantial ownership and influence, working across mobile and web platforms to define challenges, develop solutions, and implement meaningful improvements for our users. You will collaborate closely with Product and Engineering teams, applying thoughtful product judgment and clear decision-making to enhance user experiences.

At Relay, we are revolutionizing the digital banking experience for self-made entrepreneurs. Our platform equips business owners with the knowledge and tools they need to take control of their finances—transforming uncertainty into confidence and enabling them to turn their hard work into enduring success. By providing clear visibility into cash flow, we alleviate the stress associated with financial management and empower our users to build stronger, more resilient enterprises.As a vital part of our Product team, you will play a key role in shaping our small business banking platform. We understand that small business owners often face challenges in managing their cash flow, and our Product and Design teams are dedicated to turning that uncertainty into clarity. By engaging deeply with business owners and understanding their needs, we design tools that enhance their financial decision-making, from everyday banking to AI-driven insights. As a Senior Product Designer, your work will directly influence how thousands of entrepreneurs make informed decisions for their businesses.We are seeking a talented Sr. Product Designer to help us innovate the future of SMB banking and elevate the design function at Relay. Joining our close-knit design team of six, you will collaborate closely with product managers and engineers from day one. We value early collaboration in discovery, weekly critiques of each other’s work, and encourage strong opinions that promote growth. You will have the autonomy to lead initiatives while being supported by peers who are committed to excellence.In your first year, you might:Redesign permissions and notifications, empowering SMBs to confidently delegate financial tasks.Streamline transaction and fraud workflows, ensuring business owners feel secure and informed.Develop the first iteration of AI-driven insights to help entrepreneurs forecast cash flow and make smarter business decisions.What You’ll Be DoingOwn design end-to-end: from discovery and problem framing through prototyping to polished, production-ready designs that deliver impact.Raise the craft bar: Create elegant, intuitive, and aesthetically refined interfaces that enhance the banking experience. We seek someone who pays close attention to detail, values user interaction, and understands that the quality of design directly correlates with product excellence.Tell the story: Communicate design rationale through storytelling and artifacts that inspire clarity and alignment across product teams.

Join Limina AI as a Product Designer and play a pivotal role in shaping innovative products that redefine user experiences. You will collaborate with multidisciplinary teams to design intuitive interfaces and seamless interactions, ensuring our products meet the needs of our users while pushing the boundaries of technology.

Who We Are:At Financeit, we are a leading point-of-sale financing provider, delivering innovative financial solutions to some of Canada’s largest home improvement and retail organizations. Our cutting-edge platform empowers businesses to enhance sales by offering customers accessible monthly payment options for significant purchases related to home improvements, vehicles, or retail goods.We pride ourselves on being a company where every member can make a meaningful impact, both within our organization and in the broader market. We value collaboration, inclusivity, fairness, and respect as our core principles. If you're excited by the prospect of contributing to such a vibrant workplace, we would love to have you join our team.About The Role:We are seeking a driven lead analyst to connect our strategic vision with the execution of our Collections and Recovery operations. While expertise in collections is not a prerequisite, we are looking for someone who possesses a natural inclination to evaluate processes and policies to enhance value and efficiency.Your role will involve leveraging data to optimize file movement within our system, assess partner performance, and identify areas for improvement.Responsibilities:Develop and refine the rules governing the movement of accounts through our delinquency lifecycle, using data to evaluate the effectiveness of strategies.Transform intricate datasets into clear, narrative-driven reports on portfolio performance and strategies to inform senior leadership and foster change.Act as the analytical liaison for outsourced partners, providing necessary data and reporting to achieve high-performance outcomes.Lead the implementation of new or revised processes, ensuring smooth transitions with minimal disruption through data-driven insights.Identify automation opportunities to eliminate manual decision-making points within the collections and recovery lifecycle.Collaborate with Product and Engineering teams to ensure analytical models are integrated into core loan management systems or third-party platforms.Establish and maintain the logical frameworks that facilitate automated file movement between internal workflows and external vendor systems.

As a Senior Project Manager at Financeit, you will lead and oversee critical projects that drive our mission of providing innovative financial technology solutions. You'll collaborate with cross-functional teams to ensure project delivery aligns with our strategic goals. Your expertise will be instrumental in optimizing processes and enhancing team performance.

We are seeking a dedicated and experienced Senior Talent Partner to join our People Success team at Financeit. In this role, you will play a pivotal part in shaping our talent acquisition strategy and enhancing our employee experience. You will collaborate with various departments to identify staffing needs, develop talent pipelines, and implement innovative recruitment strategies that align with our company goals.Your expertise in talent management will help us attract, retain, and develop top talent, ensuring a strong organizational culture and a high level of employee engagement.

About Venn Venn is a digital banking platform focused on Canadian entrepreneurs. The team aims to rethink business banking, offering solutions that move beyond the traditional systems that have shaped the industry for decades. In under two years, Venn has supported more than 5,000 businesses and raised over $26.5M from investors such as Gradient, Left Lane Capital, Intact, and XYZ Venture Capital. Senior Product Designer – Toronto This role shapes how business owners experience banking with Venn. The Senior Product Designer leads projects from early ideas through to launch, working closely with product managers, engineers, and other teams. The work centers on building, refining, and evolving Venn’s design system to ensure consistency and clarity across the platform. What You Will Do Own the end-to-end design process, from concept through to final execution. Refine and expand the design system, improving existing patterns and ensuring a cohesive user experience. Collaborate with product managers, engineers, and other teams to define problems and deliver thoughtful solutions. Translate user feedback and data into intuitive interactions and polished visual designs. Create detailed deliverables, including user flows, wireframes, prototypes, and production-ready assets. Iterate on released features, using customer feedback and product metrics to make measurable improvements. Location Toronto