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Pre-Sales / Solutions Consultant

HookLondon
On-site Full-time

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Experience Level

Experience

Qualifications

Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience in a pre-sales or technical consulting role. Strong understanding of APIs, data integration, and software architecture. Excellent communication skills with the ability to articulate technical concepts to non-technical stakeholders. Proficiency in coding and technical documentation. Ability to work collaboratively across teams and manage multiple projects simultaneously. Experience with enterprise-level solutions and security protocols is a plus.

About the job

About Hook

At Hook, we are revolutionizing the landscape of customer growth. By harnessing the power of AI and Machine Learning, we empower businesses to accurately forecast revenue, enhance customer loyalty, and unlock tremendous value from their existing clientele.

As a Series A company, we proudly hold the 33rd spot on the Sifted fastest-growing startups list. With substantial funding from top-tier investors across Europe and the US, including Balderton Capital and Lightspeed, we work with a remarkable array of clients, including some of the world's fastest-growing companies. We are in search of driven individuals eager to contribute to our vision of transforming customer engagement and creating an exceptional workplace for talented professionals.

Your Role

Your Role

We are seeking a technically proficient and customer-centric Pre-Sales Solutions Consultant to join our dynamic team. This position merges deep engineering knowledge with strategic commercial problem-solving. You will engage closely with potential clients throughout the sales journey, assisting them in validating Hook's technical capabilities, comprehending our APIs and data architecture, and ensuring a seamless transition from discovery to implementation.

You will actively participate in integrations, API exploration, proof of concepts, and technical scoping. You will spearhead security assessments, RFPs, technical documentation, and Statements of Work, serving as the vital link between our Sales, Customer Success, Product, and Engineering teams.

This role is perfect for someone passionate about coding, system integration, and translating technical intricacies into compelling business value.

Key Responsibilities

  • Facilitate technical discovery sessions with prospects, delving into their data sources, workflows, and integration needs.

  • Explore and showcase Hook's APIs, data models, and architecture in ways that highlight their value and feasibility.

  • Develop lightweight proofs of concept or sample integrations to assist prospects in validating technical compatibility.

  • Manage RFPs, due diligence, security reviews, and technical inquiries in collaboration with Sales, Product, and Engineering teams.

  • Scope intricate enterprise solutions and prepare high-quality Statements of Work that clearly define technical requirements and delivery expectations.

  • Serve as the technical liaison throughout the sales cycle...

About Hook

Hook is at the forefront of customer growth innovation, leveraging AI and Machine Learning to help businesses accurately predict revenue and foster customer loyalty. As a rapidly growing Series A startup, we have garnered significant funding and recognition as one of Europe's fastest-growing companies. Our dynamic team is committed to transforming how businesses connect with their customers while nurturing an exceptional workplace culture.

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