Patient Account Representative at Luminis Health | Annapolis, MD

Role Overview The Procurement Analyst at Luminis Health in Annapolis, MD plays a key part in both buying and contract administration. This hybrid position uses strong interpersonal skills and a solid grasp of procurement systems to help improve purchasing processes, support compliance with department policies, and build productive supplier relationships. The goal: deliver cost-effective, high-quality purchasing decisions for the organization. Main Responsibilities Reasonable accommodations are available for individuals with disabilities. Contract Management Work with Contract Administrators, the Capital Analyst, and the Value Analysis Manager to help shape and carry out purchasing strategies focused on cost optimization. Enter contract and pricing information into departmental systems and tools. Support planning and coordination for large-scale Requests for Proposal (RFP) projects.

Role Overview Luminis Health seeks an Endocrinologist to join its team in Annapolis, MD. This role centers on providing thorough endocrinology consultations, evaluations, and treatments for patients in an outpatient clinic. The position also includes serving as a consultant for inpatient units and the Emergency Department at Anne Arundel Medical Center. Referring providers rely on this expertise for patient care decisions. Key Responsibilities Deliver endocrinology care for patients ranging from adolescents to older adults, following established clinical standards. Supervise and authorize medical procedures, prescribe referrals, and oversee medication protocols as needed. Work closely with staff to ensure patient care documentation is accurate, clear, and completed on time. Dictate patient care notes and ensure compliance with all medical record requirements. Take on additional duties as assigned by leadership.

Luminis Health is hiring a Radiologic Technologist I in Annapolis, MD. This position plays a key role in patient care by performing diagnostic imaging procedures using advanced equipment and following established protocols. Key responsibilities Operate radiologic equipment to capture clear and accurate diagnostic images Follow safety and imaging guidelines to protect both patients and staff Collaborate with physicians and care teams to support precise diagnoses Maintain equipment and prepare exam rooms for each patient Requirements Experience or formal training in radiologic technology Strong commitment to patient care and attention to detail Ability to work effectively within a healthcare team This role offers the opportunity to make a direct impact on patient outcomes while working with modern imaging technology at Luminis Health.

Role Overview Luminis Health seeks a Medical Assistant for its Annapolis, MD location. This role supports both administrative and clinical functions to help providers deliver quality patient care and ensure smooth office operations. Main Responsibilities Register and schedule patients accurately, including printing provider schedules. Keep examination rooms and the office stocked with necessary medical and office supplies. Order clinical supplies following practice guidelines. Apply Quality Assurance and Quality Control standards: complete lab requests, referrals, and health forms; maintain required logs; administer injections, EKGs, and spirometry; perform phlebotomy and provide therapeutic treatments as directed by physicians, all in line with state and federal regulations. Check patient eligibility using systems such as Medicaid EVS, and determine when referrals or preauthorizations are needed. Answer and screen incoming calls, greet patients courteously, and maintain telephone etiquette while protecting patient health information. Enter data accurately and promptly in electronic health records, accessing patient files only as needed for job duties. Take and record patient vital signs in medical records, prepare patients for exams, assist providers during assessments, and support the clinical team as needed. Demonstrate I.C.A.R.E. behaviors to contribute to a positive patient experience. Take on additional projects and duties as assigned.

Role Overview Luminis Health seeks a Nurse Practitioner in Annapolis, MD to deliver supervised medical care, with a focus on acute and same-day patient needs. This role works closely with a contracted physician and follows all relevant rules and policies set by the State of Maryland, BPQA, HCFA, AMA, and AAHS. Key Responsibilities Educate and counsel patients, tailoring information to individual medical needs. Keep licensure current and complete continuing medical education credits as required by Maryland law. Communicate clearly about treatment and therapy progress with others involved in patient care. Refer patients to the appropriate licensed physician or healthcare provider when their condition or situation requires it. Follow routine procedures and policies as outlined by the State of Maryland, BPQA, AMA, HCFA, and AAHS.

Role Overview Position: Senior Compensation Analyst Luminis Health seeks a Senior Compensation Analyst for its Annapolis, MD location. This role plays a key part in compensation analysis, program administration, and market evaluation. The Senior Compensation Analyst delivers advanced analytical and consultative support for compensation design, policy interpretation, and market competitiveness. The work helps ensure compensation strategies align with organizational goals and regulatory requirements. Main Responsibilities Administer and maintain the organization’s wage and salary programs, following established policies and best practices to support internal equity and external competitiveness. Work with leaders and HR Business Partners to create and update job descriptions that accurately capture duties, responsibilities, and minimum qualifications for evaluation and classification. Conduct detailed market analyses using third-party survey data and internal benchmarks to assess job classifications and recommend appropriate salary ranges. Lead and participate in salary surveys, ensuring thorough data collection to evaluate and support the organization’s competitive market position. Analyze survey results and independently recommend market adjustments, including preparing cost projections and financial models for current and future fiscal years. Develop and maintain complex compensation models and tools to support salary structure design, retention analysis, incentive programs, and pay equity reviews. Oversee the annual merit increase process for staff and leadership, including timeline development, merit budget modeling, communication materials, and system validation. Contribute to the design, implementation, and management of variable pay and incentive programs that support organizational performance and recognize achievements. Develop and advocate for compensation policies and procedures to ensure compliance with all applicable federal and state wage and hour regulations. Accessibility Reasonable accommodations may be provided to enable individuals with disabilities to perform essential job functions.

Role Overview The Systems Analyst II at Luminis Health supports the Point of Service Collection process by working with advanced IT systems. This role focuses on Real Time Eligibility (RTE), Benefits Filing, and calculating Patient Financial Responsibility. The analyst also helps coordinate projects, making sure resources are in place for timely completion. Key Responsibilities Track and analyze key performance indicators (KPIs) to assess how well RTE and Point of Service Collection systems perform. Oversee benefit filing and ensure patient responsibility calculations are accurate for every encounter, while looking for ways to improve processes. Work closely with operational teams to refine workflows, use Epic features effectively, and prioritize system enhancements. Act as the main contact for the clearinghouse, aiming to strengthen integration and increase partnership value. Lead technical efforts for the Patient Access Team, especially for interfaces managed by Patient Access. Promote teamwork and maintain strong, positive relationships with customers and colleagues. Share expertise and collaborate with team members to complete tasks and support each other’s growth. Communicate clearly, concisely, and with cultural awareness, reaching the right stakeholders at the right times. Stay aligned with the goals of Luminis Health and support both organizational and departmental objectives. Keep up with relevant software, research project requirements, and offer cost-effective solutions to meet customer needs. Take part in on-call and downtime support as needed. Location Annapolis, MD

Role Overview Luminis Health seeks a PRN Exercise Physiologist in Annapolis, MD. This role centers on assessing patients for cardiopulmonary rehabilitation and providing individualized therapy, education, and counseling. All work aligns with departmental policies and established procedures. Main Responsibilities Review patient medical histories, medication lists, and prior records during intake. Ensure updates to medical records meet Medicare, hospital, and AACVPR standards. Work with patients, families, physicians, and care teams to design rehabilitation programs tailored to each patient's needs. Communicate with physicians and medical staff about patient requirements and concerns. Support the management, development, and evaluation of fitness programs. Maintain operational procedures, training manuals, equipment protocols, and facility upkeep standards. Contribute to departmental goals while following policies, procedures, safety standards, and regulatory requirements. Visit hospital units or inpatient settings to educate about cardiac and pulmonary rehabilitation services. Address patient needs, including initiating emergency procedures under BLS and ACLS guidelines and using an Automatic External Defibrillator when required. Assist with data collection and entry using electronic systems such as EPIC, Scottcare, and Excel. Participate in tracking departmental metrics, including inpatient consults, daily and monthly census, and charge audits. Maintain active involvement in hospital committees focused on CHF readmissions, COPD initiatives, and other cardiology and pulmonary topics.

About the Role Luminis Health, in partnership with Gilchrist, is expanding hospice and palliative services at Anne Arundel Medical Center and Doctors Community Medical Center. The Hospice Admissions Nurse will play a key part in delivering coordinated care for elderly patients, both in hospitals and at home, through the Luminis Health Gilchrist Lifecare Institute. Our Mission This collaboration supports Luminis Health’s Vision 2030, which aims to improve community health and extend care to vulnerable individuals beyond the hospital setting. The team works to ensure a smooth transition for patients needing hospice or geriatric care, whether in facilities or at home. Location Annapolis, MD

Role Overview The Pharmacy Technician - PRN at Luminis Health in Annapolis, MD, works closely with licensed pharmacists to support daily pharmacy operations. This position handles a range of tasks essential to medication preparation, packaging, distribution, and delivery. All responsibilities follow written procedures and comply with State and Federal regulations. Key Responsibilities Prepare, package, and distribute medications accurately and on time, including compounding and dose calculations, while following departmental procedures and considering patient age-specific needs. Stay current on AAMC Pharmacy Department standards, policies, and procedures. Demonstrate ongoing competency through training and regular assessments. Prepare medications for pharmacist verification and follow attendance policies. Deliver medications to assigned locations using manual delivery, pneumatic tube systems, or by restocking automated dispensing cabinets. Monitor medication storage outside the pharmacy and assist with unit inspections as needed. Follow all Federal, State, and departmental rules for handling controlled substances. Complete self-audit reports and maintain accurate records and counts. Answer phone calls and medication messages professionally. Maintain a courteous and professional presence with patients, coworkers, and healthcare team members. Comply with USP797 and 800 requirements for cleanroom maintenance, education, testing, and record-keeping related to sterile product compounding. Demonstrate proficiency in required math calculations. Assist with inventory management and pharmacy technology. Generate and interpret reports as needed to support drug distribution.

Role Overview Luminis Health is seeking an Evening Security Officer for its Annapolis, MD Medical Center. This role focuses on protecting patients, visitors, and staff by maintaining a secure environment throughout the facility. Key Responsibilities Monitor the medical center to identify and prevent safety hazards. Conduct regular surveillance rounds across assigned areas. Communicate clearly with team members and other staff. Follow established security protocols at all times. Respond quickly and appropriately to emergencies. Impact This position helps ensure a safe and welcoming atmosphere for everyone at the medical center during evening hours.

Role Overview Luminis Health is looking for an Endocrinologist to join its team in Annapolis, MD. This position focuses on providing thorough endocrinology care in an outpatient clinic, while also consulting for inpatient cases at Anne Arundel Medical Center and the Emergency Department. The Endocrinologist will work closely with referring providers to support strong patient outcomes and maintain continuity of care. Main Responsibilities Deliver endocrinology care for patients ranging from adolescents to older adults, following established clinical standards. Supervise and authorize medical procedures, manage referrals, and oversee medication protocols. Work with healthcare staff to keep documentation accurate, timely, and complete. Prepare and dictate patient care notes, ensuring compliance with all medical record requirements. Take on additional duties as assigned to support patient care efforts.

Evening Security Officer – Annapolis, MD About the Role Luminis Health seeks an Evening Security Officer to help protect patients, visitors, and staff at Anne Arundel Medical Center. This position focuses on maintaining a safe environment by monitoring the facility, identifying potential hazards, and responding to emergencies. Key Responsibilities Conduct regular surveillance rounds throughout the hospital to maintain safety and security. Communicate promptly using radio and other methods. Meet Maryland Department of State Police Licensing (MDSPLD) requirements, including application, certification, and ongoing training. Monitor CCTV feeds from the Control Center, watch for suspicious activity, and maintain accurate logs and correspondence as required by policy. Respond quickly to emergencies, assist with patient restraints when needed, and help carry out disaster plans while keeping leadership informed. Work alongside healthcare professionals to support a secure environment and promote a culture of safety. Accessibility Luminis Health provides reasonable accommodations to enable individuals with disabilities to perform essential job functions.

Role Overview The Patient Care Technician at Luminis Health in Annapolis, MD, supports direct patient care and works closely with the healthcare team. This position requires initiative in carrying out basic nursing duties and active participation in a team nursing approach, always under the supervision of the assigned nurse. Training Opportunities Some shifts or units may offer training for IV insertion. Skill validation is documented after successful completion of this training. Main Responsibilities Provide hands-on care for patients, including personal hygiene during morning and evening routines, while maintaining comfort and safety. Assist with patient admissions by welcoming patients, recording initial weight, taking vital signs, helping with disrobing if needed, and introducing them to their room and equipment. Support patient discharge by helping with dressing, gathering personal belongings, and transporting patients to the lobby. Prepare rooms for cleaning by removing equipment and supplies. Carry out patient care tasks such as recording vital signs, tracking intake and output, and collecting required data according to hospital policies. Collect specimens using approved procedures when requested. Help patients move or change position as directed by a physician or unit protocol. Identify and promptly report pain, complaints, or notable changes in patient condition to the assigned nurse. Help mentor and orient new staff members as needed.

Role Overview The Senior Director of Laboratory Operations at Luminis Health provides strategic leadership for laboratory services across the health system. This leader ensures that laboratory operations support the organization's mission and long-term goals. Main Responsibilities Create and execute a strategic plan for laboratory operations that supports organizational objectives, profitability, and efficient use of resources. Promote a culture that values innovation and teamwork, encouraging process improvements and initiatives that add value. Direct day-to-day laboratory operations, maintaining quality assurance and compliance with all regulatory requirements. Forecast operational and clinical service needs, and manage the annual budget to achieve departmental and system-wide targets. Oversee staffing policies and competency standards, making sure resources are used efficiently. Take part in selecting and negotiating laboratory equipment and service contracts to ensure cost-effective purchasing and strong vendor relationships. Track laboratory productivity and adjust staffing or operations as needed based on workload analysis. Stay current in the field by pursuing ongoing education and participating in professional organizations. Work with department leaders to resolve operational issues using effective problem-solving approaches. Location Annapolis, MD

Role Overview Luminis Health seeks a PRN Phlebotomist for its outpatient services in Annapolis, MD. This role focuses on collecting laboratory specimens from patients for diagnostic testing, with a strong emphasis on accuracy and patient care. Main Responsibilities Collect biological specimens from patients of all ages using appropriate techniques, including venipuncture, capillary, and heel-stick. Meet productivity standards while minimizing errors. Enter test orders into the Laboratory Information System (LIS) as directed by authorized healthcare providers. Clarify unclear orders by communicating with providers, and process inquiries for lab results and scheduled reports. Interact with patients professionally and compassionately: explain procedures, address concerns, and ensure comfort during blood collection. Prepare sample aliquots and organize batches for shipping, following vendor protocols. Register, draw, and ship client specimens as required. Maintain a safe and clean workspace by following established procedures and regulations. Support smooth workflow within and between departments. Monitor laboratory supply inventory and use resources efficiently. Perform preventive maintenance and troubleshoot equipment issues within scope of ability. Verify patient identification accurately. Manage work queues to ensure complete registration of demographics, insurance, service dates, ordering caregivers, and any special flags. Participate in the laboratory quality plan, including investigative reporting and notification of delays. Support training and mentorship for new staff and students, serving as a resource and guide.

Role Overview Luminis Health seeks a PRN Occupational Therapist I for its Annapolis, MD location. This role focuses on evaluating and providing individualized therapeutic interventions for patients of all ages, from children to older adults. All care and documentation must align with regulatory and departmental guidelines. Main Responsibilities Perform thorough therapy evaluations and deliver treatments using a range of techniques in accordance with departmental policies. Participate in departmental or community projects as needed. Assess and treat patients with diverse conditions across multiple care units. Support process improvement efforts, including huddles, tracking metrics, and sharing new ideas. Work toward departmental productivity goals and keep productivity logs up to date. Contribute to quality and patient safety programs, and provide strong customer service consistent with ICARE values. Take part in interdisciplinary meetings, internal training, and continuing education opportunities funded by AAMC. Offer technical support and guidance to Therapist Assistants, Rehab Aides, students, and volunteers. Collaborate with physicians, nursing staff, and other clinicians to improve understanding of therapy services and use sound clinical decision-making for patient care issues. Handle administrative tasks related to therapy services as required.

Role Overview The Patient Attendant in the Emergency Department at Luminis Health supports a safe and comfortable environment for patients, staff, and visitors. This role focuses on monitoring patients with behavioral health needs or those under emergency petitions, while assisting with daily care and administrative tasks. Main Responsibilities Conduct hazard surveillance rounds and use CCTV and audio systems to monitor entrances, exits, restrooms, and common areas, helping to ensure the safety and security of everyone in the department. Observe patient behavior closely, remain near assigned patients as needed, and communicate observations promptly to medical staff. Support registered nurses and mental health clinicians by enforcing behavioral guidelines and stepping in when required to maintain a safe setting. Help patients with daily activities such as personal hygiene, eating, moving around, and provide assistance with patient transport as needed. Keep track of and maintain emergency department supplies and equipment to ensure adequate inventory levels.

Role Overview The Orthopedic Medical Assistant at Luminis Health supports patient care in an ambulatory setting, working alongside Physicians and Physician Assistants. This role covers a broad set of tasks: from greeting and rooming patients, to providing education and hands-on assistance throughout their visit. Medical Assistants in this position help with minor procedures, apply and remove casts and splints, and handle suture and staple removal. Consistent, attentive customer service shapes every patient interaction. Teamwork with clinical staff is essential to deliver strong patient outcomes. Main Responsibilities Support Orthopedic Physicians and Physician Assistants with fracture care, dislocations, and the application of casts and splints. Teach patients how to use orthopedic devices such as slings, ace wraps, and immobilizers. Take and document vital signs and patient histories accurately, following departmental standards. Manage patient flow by triaging and preparing patients for their visit. Set up equipment and assist providers during minor office procedures. Offer general support to the clinical team as needed. Location Annapolis, MD