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Patient Access Associate - Emergency Department

Luminis HealthAnnapolis, MD
On-site Full-time $17/hr - $24/hr

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Experience Level

Entry Level

Qualifications

The ideal candidate will possess strong communication skills, a keen attention to detail, and a commitment to providing excellent customer service. Previous experience in a healthcare setting is preferred, but not mandatory. Familiarity with electronic medical records (EMR) systems is a plus.

About the job

The Patient Access Associate supports the Emergency Department at Luminis Health in Annapolis, MD. Serving as the first point of contact, this position helps ensure each patient’s registration and admission process runs smoothly. Attention to detail is essential, as the role involves gathering accurate demographic and financial information to assist patients as they begin their care journey.

Main responsibilities

  • Welcome patients and visitors with a professional and friendly approach as they arrive.
  • Verify patient identity using the Master Patient Index, maintaining at least 98% accuracy when creating or updating medical records.
  • Update and confirm patient demographic details according to legal identification requirements.
  • Check patient armbands for accuracy before applying them.
  • Explain necessary documents to patients, collect signatures, note any issues, and promptly scan all paperwork into the EMR system.

About Luminis Health

Luminis Health is a leading healthcare provider dedicated to transforming lives through innovative, patient-centered care. Our mission is to improve the health and wellness of the communities we serve, ensuring that every patient receives compassionate and personalized attention.

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