About the job
About Faire
At Faire, we are reimagining the wholesale marketplace, fostering local economies by empowering independent retailers around the world. Our platform leverages cutting-edge technology, data analytics, and machine learning to connect passionate entrepreneurs with exceptional products from various global sources. We envision a future where small businesses can thrive alongside large corporations, and we are committed to providing them with the tools they need to succeed.
By championing the growth of local businesses, Faire is not just creating a marketplace; we are driving positive economic change in communities worldwide. If you are passionate about supporting local entrepreneurship and want to be part of a vibrant community, we invite you to join us on this exciting journey.
About this Role
As the Operations Systems Architect, you will be instrumental in enhancing system stability, cost efficiency, and customer experience as our operations grow increasingly complex. You will spearhead impactful systems projects encompassing routing, integrations, automations, and ticket enrichment. This hands-on, technical role merges AI, Operations, and platform development to deliver a seamless, intelligent experience for our teams.
We seek a proactive systems architect who is adept at building AI solutions, a Zendesk authority, and a systems integrator. Your ability to design with foresight, execute swiftly, and collaborate empathetically will be crucial in this role.

