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Operations Manager

PingWindRemote
Remote Full-time

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Experience Level

Manager

Qualifications

Certifications: PMI Project Management Professional (PMP) or Program Management Professional (PgMP) certification is required. Education: High School Diploma or GED is mandatory. Experience: A minimum of seven (7) years of relevant experience as an Operations Manager in Information Technology is essential.

About the job

Location: Remote
Required Clearance: Must possess and uphold a Non-Sensitive / High Risk (Public Trust) security clearance (Tier 4/6c).
Certifications: Must have the Project Management Institute (PMI) Project Management Professional (PMP) certification or the Program Management Professional (PgMP) certification.
Required Education: High School Diploma or GED.
Required Experience: Minimum of seven (7) years of experience in an Operations Manager role within Information Technology.

Position Overview:

PingWind is in search of a dedicated Operations Manager who will be responsible for evaluating system performance on a daily basis, ensuring that production applications respond efficiently. This role involves administering, designing, implementing, supporting, and maintaining the organization's Information Technology operations, including applications, network components, and VMware infrastructure. The Operations Manager will oversee performance tuning and monitor server system performance, focusing on uptime, failover protocols, antivirus measures, and anti-spamming efforts.

Key Responsibilities:
  • Administer and provide comprehensive support and maintenance for applications, operating systems, and network connectivity.
  • Daily evaluation of system performance to guarantee optimal response times for production applications, while establishing and documenting procedures for data integrity, including system failover and backup/recovery strategies.
  • Acquire, configure, and maintain servers for development, testing, and production environments.
  • Ensure software updates are maintained, design and implement new system architectures, and track server usage and uptime.
  • Plan, implement, administer, and optimize company servers and network infrastructures to enhance the performance of supported business applications.
  • Establish and maintain fault tolerance, and manage user accounts effectively.
  • Set up environments and equipment for public and/or private cloud systems, deploying them in an automated manner and adjusting as necessary.
  • Establish and enforce standards for cloud operations aligned with specifications and parameters.
  • Support a multi-discipline environment across various platforms and capabilities, potentially managing a team or enterprise-level team.
  • Demonstrate strong management, leadership, coordination, and customer interaction skills for the ongoing operation of a large-scale, highly available system integrated with critical business systems.

About PingWind

At PingWind, we are dedicated to optimizing information technology operations and ensuring the highest level of performance and reliability in our production environments. Our team thrives on innovation and excellence, and we are looking for individuals who share our commitment to quality service and operational efficiency.

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