Operations Manager - Electronic Payments Acceptance

Role overview This Technology Manager position at Kaizen Gaming is based in Athens, Greece. The role provides leadership for technology projects and oversees a team of IT professionals. Key areas of focus include optimizing technical systems, maintaining high security standards, and ensuring reliable performance throughout the organization’s technology infrastructure. Main responsibilities Direct technology initiatives that support business objectives. Manage and mentor a team of IT specialists. Supervise all phases of technology projects, from initial planning to final delivery. Work closely with other departments to advance company goals. Establish and maintain strong security and operational efficiency across systems. Requirements Background in managing technology teams and projects. Adaptability to a changing environment. Demonstrated commitment to applying technology for business improvement. Skill in coordinating with various departments and stakeholders. Understanding of technology management and security best practices.

Working Model: Hybrid | Type: Full-timeAt Accepted, we are a leading firm specializing in software and digital transformation services, dedicated to helping our clients drive innovation across various sectors including Finance, Energy, Gaming, and Telecommunications. With over 20 years of engineering expertise, we pride ourselves on delivering outcome-focused solutions and fostering high-performing teams that seamlessly integrate with your organization.We are seeking a Senior Technology Project Manager to enhance our dynamic hybrid delivery teams.Your ResponsibilitiesProject Delivery and Client ManagementServe as the primary point of contact between clients, internal teams, and external vendors for Intelligent Document Processing (IDP), automation, and digitization projects;Manage the complete project lifecycle, from initiation and planning through execution, monitoring, and closure;Convert business requirements into precise technical tasks for development teams;Ensure that all deliverables meet quality standards, align with client expectations, and fulfill contractual obligations;Provide consistent updates, reports, and presentations to stakeholders.Technology and Solution OversightLead projects focused on Intelligent Document Processing, Document Management, and Workflow.Automation SystemsCollaborate with solution architects and developers to design workflows for document capture, classification, extraction, and integration;Maintain an up-to-date knowledge of current document automation tools, AI/ML trends, and API integrations;Identify risks, dependencies, and opportunities for process optimization throughout client digitization journeys.Team Leadership and CoordinationOversee cross-functional project teams (developers, analysts, QA, clients);Coordinate workloads, assign tasks, and ensure alignment between technical delivery and business objectives;Mentor junior project managers or business analysts as needed.Governance and MethodologyImplement project management best practices (Agile, Scrum, or Hybrid, depending on project context);Monitor project budgets, timelines, and scope, and escalate risks proactively;Maintain comprehensive documentation (charters, project plans, requirement specifications, delivery schedules).

Optasia is an innovative B2B2X financial technology platform dedicated to transforming the financial landscape through scoring, decision-making, disbursement, and collection services. Our mission is to foster financial inclusion on a global scale. Join us in reshaping the future!We are looking for dynamic and driven professionals who thrive in a results-oriented environment and possess a positive, can-do attitude. If you aspire to collaborate with a team of like-minded individuals in a stimulating and inventive atmosphere, we want to hear from you!The Sales Manager will play a crucial role in spearheading our commercial initiatives across new markets. This position is focused on executing strategic sales initiatives, enhancing market penetration, and uncovering new growth avenues for Optasia's state-of-the-art products and services. The ideal candidate will be an experienced sales leader with extensive market insight and a proven history of success.Your ResponsibilitiesImplement a comprehensive sales strategy for designated regions to achieve revenue growth and expand market presence.Identify and develop new opportunities and verticals for Optasia’s offerings, promoting adoption in various markets.Establish and nurture strong relationships with key stakeholders, including telecommunications companies, mobile wallet operators, and financial institutions.Collaborate with internal teams in product, marketing, and operations to ensure the effective delivery of tailored solutions to meet client needs.Analyze market trends, competitive activities, and regulatory changes to refine strategy and maintain a competitive advantage.Prepare and deliver regular sales performance reports to executive leadership, emphasizing significant milestones and areas for growth.Coordinate cross-departmentally to create necessary documentation such as presentations, business cases, and service descriptions.What We Expect from YouA Bachelor’s degree in Business Administration, Marketing, or a related field; an MBA is preferred.A minimum of 4 years of experience in sales and business development.Demonstrated success in surpassing sales targets and driving revenue growth within the fintech or telecommunications sectors.Ability to build and maintain a strong network within the banking, fintech, or telecommunications industries in the region.Fluency in French is an asset but not mandatory.Your Key AttributesOutstanding communication, negotiation, and presentation skills.In-depth knowledge of the region’s market dynamics, cultural nuances, and regulatory frameworks.Willingness to travel within the region as necessary.Proven ability to close deals in the fintech, telecom, or value-added services sectors.Why You Should ApplyW...

Join finartix as a Sales Executive and leverage your expertise in the Banking IT sector. We are seeking a proactive and results-oriented individual who possesses a robust track record in sales and account management. You will play a pivotal role in identifying new business opportunities and driving growth for our company.Key ResponsibilitiesDevelop and implement strategic business development initiatives to broaden our client base.Oversee the complete sales cycle, from prospecting to closing, ensuring a smooth client experience while meeting ambitious revenue goals.Manage and nurture both new and existing client accounts, fostering long-term relationships and high satisfaction levels.Analyze market trends and uncover new opportunities within the banking services landscape.Collaborate with our internal teams to create customized solutions that meet client needs.Lead sales negotiations, draft proposals, and finalize contracts with key stakeholders.Build strong relationships with executive-level decision-makers, effectively navigating complex organizational structures.Provide consistent reporting and analysis of sales metrics and market trends.

Optasia is a cutting-edge B2B2X financial technology platform dedicated to transforming financial services through innovative scoring, decision-making, disbursement, and collection processes. Our mission is to foster financial inclusion worldwide, empowering individuals and businesses alike. Join us in revolutionizing the financial landscape.We are on the lookout for passionate and driven individuals who thrive in a collaborative environment. If you possess a can-do attitude and are eager to innovate, we invite you to be a part of our dynamic team.Key ResponsibilitiesAs a Software Engineer, you will engage in the analysis, design, development, and maintenance of our microloan provisioning platform.Our enterprise platform processes millions of loan transactions daily, making efficiency and performance critical.Contribute to all phases of product development and gain insights into its lifecycle.Utilize Java and the Spring framework within a microservices architecture.Work with a tech stack that includes Spring, JMS, RESTful APIs, Hazelcast, PostgreSQL, Kafka, Elastic, Docker Swarm, and Red Hat Linux.We are looking for individuals who are eager to learn and contribute, even if you haven't worked with all our technologies.

We are seeking a passionate Sales Associate in a Technology Store on behalf of our client, responsible for organizing the sales department and providing exceptional customer support. The ideal candidate will have a strong enthusiasm for technology and sales, along with excellent communication skills, actively contributing to the store's growth and achievement of targets.Key ResponsibilitiesDeliver exceptional customer service with in-depth product and technology knowledge.Assist in the sales of mobile devices, accessories, and other tech products.Provide technical information and guidance on product usage.Contribute to meeting and exceeding sales targets.Support inventory organization and management.Collaborate with the team and Store Manager to ensure smooth store operations.QualificationsMinimum of 2-3 years of experience in technology product sales.Good knowledge of mobile devices (iOS & Android) and other tech products.Strong communication skills with a customer-centric approach.Able to work under pressure and achieve sales goals.Fluent in Greek with a good command of English.Basic computer skills and experience with ERP/POS applications.BenefitsAttractive compensation package.Performance-based bonuses.Continuous training on products and services.Modern and supportive work environment.

Job MissionThe IT Project Manager is responsible for overseeing medium to large-scale complex IT projects that are integral to the company's business development and transformation efforts. This role requires effective coordination of cross-functional teams, including external partners, and serves as the primary liaison between IT and business stakeholders.Main ResponsibilitiesDefine resource requirements while ensuring availability and allocation in partnership with department heads.Collaborate with project teams, clarifying project scope and objectives, while engaging all relevant stakeholders, including external parties. Act as the single point of contact between IT and business teams.Develop comprehensive project plans utilizing appropriate tools, adhering to company processes, and tracking project activities with regular, accurate, and timely reporting.Monitor project progress, managing changes in scope, schedule, and costs as necessary.Conduct risk management to mitigate project risks and escalate issues as needed.Measure project performance through suitable techniques and tools.Create and maintain project documentation, including action items, issues, risk logs, and status reports.Prepare meeting agendas, circulate minutes, and coordinate necessary follow-up activities.Ensure timely delivery of projects within defined scope and budget.

Join tbibankgr, a pioneering challenger bank and a regional frontrunner in alternative payment solutions across Southeast Europe. Our innovative ecosystem seamlessly integrates financing with shopping to meet the diverse needs of our customers. With a solid track record of profitability and efficiency, we proudly serve clients in Romania, Germany, Bulgaria, and Lithuania, and have recently expanded our operations to Greece, catering to thousands of merchants and consumers. Are you ready to contribute to our distinctive success story?If so, we invite you to apply for the Risk Technology Specialist position. This role centers on the development and maintenance of robust risk management and decisioning systems. We are seeking candidates with strong JavaScript skills and a solid technical foundation, preferably with experience in banking or financial services.Key Responsibilities:Develop and maintain risk systems and decision engines using JavaScript (Node.js or frameworks) and associated technologies.Construct and support APIs, system integrations, and data pipelines connecting internal and external systems.Transform risk methodologies (e.g., scorecards, rules) into actionable technical solutions.Conduct troubleshooting, debugging, and performance tuning for production systems, ensuring the efficiency and reliability of risk management systems.Assist with testing, deployment, and configuration processes across various stages of the development lifecycle.Provide technical expertise and support to stakeholders including risk analysts, business users, and IT teams.Engage in project planning, estimation, and execution to ensure timely delivery of high-quality solutions.Collaborate with cross-functional teams to gather requirements and translate business needs into technical solutions, effectively communicating technical concepts to non-technical audiences.Maintain technical documentation and ensure compliance with audit requirements.Stay informed about industry trends, emerging technologies, and regulatory developments related to risk management and leverage this knowledge to enhance our risk technology infrastructure.

About snappiAt snappibank, we are pioneering a neobank that aims to redefine the banking experience. Our commitment is to facilitate financial freedom through cutting-edge technology and offer clear and innovative digital banking solutions.Be a part of our mission to transform the financial sector!About the RoleWe are looking for an accomplished Senior Manager of Collections who will take full responsibility for the collections function within a regulated EU neobank. This role will oversee our established in-house collections setup, enhance its effectiveness, and spearhead the transition to a strategically outsourced model. Post-outsourcing, you will serve as the Relationship Manager (RM) for our chosen providers, ensuring optimal performance, adherence to compliance, and alignment with regulatory standards.This position can be based in either Ioannina or Athens.Key Responsibilities1. In-House Collections OversightTake charge of the current in-house collections operations, focusing on performance optimization, control measures, and customer satisfaction.Ensure that our policies and procedures meet EU consumer protection laws, conduct risk regulations, and data protection standards.Track essential collections KPIs (like roll rates, cure rates, recoveries, and complaints) and implement targeted enhancements.Collaborate closely with Risk, Compliance, Legal, and Customer Operations teams.2. Operating Model ManagementEstablish the desired operating model for outsourced collections, outlining scope, segmentation, and governance frameworks.Lead the complete process of outsourcing collections.Guarantee full compliance with EU regulations regarding critical outsourcing.3. Vendor Governance & Relationship ManagementAct as the primary RM for outsourced collections providers.Define, negotiate, and monitor SLAs, KPIs, quality metrics, and standards for customer conduct.Lead performance evaluations, manage escalations, and drive continuous improvement initiatives.Ensure ongoing compliance with contractual obligations, regulatory requirements, and third-party risk management frameworks. 4. Regulatory & Stakeholder EngagementServe as a senior contact point for auditors and internal control functions regarding collections and outsourcing issues.Assist in regulatory reviews, audits, and inspections related to collections operations.Contribute to policy revisions and participate in risk governance committees.

Uni Systems is seeking a talented Legal Advisor on behalf of Quest Holdings SA, the parent company of the Quest Group, to join our esteemed Corporate Legal Department.Quest Group is a prominent and rapidly growing Greek conglomerate, recognized for its pivotal role in advancing the Greek IT landscape and driving the digital transformation across the country. Engaged in various sectors including Information Technology, Telecommunications, and Green Energy, Quest Group boasts a robust presence in Greece, the Southeastern Mediterranean, and Europe. As a proud member of the UN Global Compact since 2022, we are committed to fostering a culture enriched by Equality, Inclusion, and Diversity. Our workforce comprises over 3,000 professionals collaborating with major international corporations to deliver valuable products and services.In the role of Legal Advisor with a focus on International Tenders and Technology Law, you will be responsible for providing comprehensive legal services to the subsidiaries of Quest Holdings SA. This includes advising on EU and international procurement processes and Technology Law, ensuring compliance with all relevant regulations.Reporting directly to the Legal Unit Manager, you will:Draft, review, and negotiate contracts with partners, subcontractors, and clients, aligned with EU and foreign procurement protocols.Provide legal counsel and navigate complex legal challenges related to EU and international procurement, as well as contract execution, coordinating with external legal advisors where necessary.Engage in drafting, reviewing, and negotiating contracts specifically in the IT and software services sectors.Oversee disputes with clients, vendors, or partners, working closely with external legal consultants as needed.Identify, evaluate, and mitigate potential legal risks associated with company operations in Greece and the international market.Assist with the Group’s projects and inquiries as part of the Corporate Legal Department Team.Engage with regulatory bodies to ensure compliance with Group policies and procedures.

Join MSPS, a leading provider of Integrated Sales & Marketing Services, as we partner with PAPASTRATOS to promote and sell the innovative tobacco product IQOS in the major technology retail chains across Attica.Working Schedule: 5d/8h or 6d/6h in rotating shifts during store operating hours.Store Locations: Northern Suburbs, City Center, Southern Suburbs, Eastern Attica.If you are: Passionate about communication and ready to become a favorite among our customers, Driven by sales challenges, Skilled in personalizing experiences based on individual customer needs and styles, Eager for training and career advancement opportunities, Looking to work in a modern, excellent work environment, Then you are the candidate we are looking for!As an IQOS Advisor, you will enjoy: A competitive fixed monthly salary, Monthly productivity bonus, Partial coverage of transportation expenses, Prepaid meal card, Continuous training programs and advancement opportunities, Excellent working conditions in a pleasant multinational environment. Become part of the IQOS Team by sending your resume for the position of IQOS Advisor in a partnering store located in Attica.

uni-systems is looking for a Vendor Alliance Manager to join the Vendor Alliance Management team in Athens, within the Enterprise & Presales Solutions Business Unit. This position reports directly to the Unit Manager and plays a key part in building and maintaining strong relationships with technology vendors and business partners. Role overview The Vendor Alliance Manager handles daily operations with external partners, working closely with both internal teams and vendors. The role supports contract management, joint business planning, and the rollout of new initiatives that align with the company’s solutions portfolio. What you will do Manage day-to-day activities with technology vendors and business partners. Draft and review contracts, service agreements, and tenders. Support the execution of joint business plans and track vendor performance. Oversee co-marketing projects and manage related marketing funds. Facilitate onboarding and development for new vendors that fit the company's solutions. Identify and pursue new vendor opportunities that match strategic goals. Negotiate to secure favorable pricing and training arrangements. Stay current with product knowledge, technology trends, and market developments. Ensure compliance with internal processes and workflows. Participate in training and ongoing knowledge development. Location This role is based in Athens, Attica, Greece.

Join Mercier Consultancy as a dynamic German Speaking Customer Service Representative in our Smart Home Technology Department. In this exciting entry-level position, you will provide outstanding support to our German-speaking clientele, assisting them in maximizing their experience with our cutting-edge smart home products and solutions.Your proficiency in German is essential as you address setup inquiries, deliver technical support, and answer any questions regarding their smart home devices. You'll act as a reliable representative, ensuring a smooth customer experience while cultivating customer loyalty and satisfaction.Key Responsibilities Deliver exceptional customer service in German via phone, email, and chat concerning smart home technology. Guide customers through device setup, troubleshoot issues, and clarify product features. Record customer interactions accurately in our CRM system. Collaborate with technical support teams to resolve complex inquiries and elevate the user experience. Educate clients on best practices for utilizing smart home devices. Collect feedback from customers to further enhance our technology offerings. Stay informed on the latest trends in smart home technology and product developments.

Renesas Electronics Corporation seeks a Global Technology Liaison in Athens to strengthen connections between the company and academic institutions in semiconductor research and development. This position plays a key part in fostering relationships that drive joint projects and support technical progress in the semiconductor industry. Key responsibilities Build and manage partnerships with universities and research groups focused on semiconductor R&D. Coordinate research initiatives that align academic work with industry requirements. Facilitate the transfer of new ideas and technologies from academic labs into practical semiconductor applications. Act as Renesas’s representative in collaborative research discussions and project planning with academic partners. Location This position is based in Athens.

Join Kiefer Tech, a pioneering technology company that leverages over 12 years of engineering expertise in the Green Energy sector to drive innovation in AI, robotics, and enterprise solutions across Greece and the EU. We are dedicated to creating sovereign AI infrastructures that prioritize data privacy and deliver significant business outcomes. Our commitment to innovation, quality, and enduring partnerships empowers us to develop industry-leading AI infrastructure, including Greece's first Large Language Models and intelligent automation solutions.As an IT Manager, you will play a vital role in our rapidly expanding AI product environment. This is not merely a support role; you will be a builder, establishing and managing internal IT frameworks that enhance productivity and scalability. Your focus will be on creating automated systems that facilitate company growth and ensuring seamless integration with our product ecosystem.

Step into the role of Service Manager at Novibet!Are you eager to embrace a pivotal position within a vibrant and rapidly expanding company? If you possess a fervor for Service Management and excel in a fast-paced setting, this opportunity may be your perfect fit.About UsEstablished in 2010, Novibet is a leading GameTech enterprise with operations across Europe, the Americas, and various other regions, including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With a team of over 1,200 professionals and hubs in Greece, Malta, Brazil, and Mexico, we are dedicated to remaining at the forefront of technological innovation, continually pushing boundaries to deliver seamless entertainment and exceptional online gaming experiences to a rapidly growing customer base.Why Choose Novibet?At Novibet, we empower our employees to thrive, emphasizing growth through active listening and learning as part of a team of innovators and doers who are adaptable to new challenges. We are equally committed to cultivating a positive, inclusive, and supportive workplace culture that enables every individual to succeed.Join us and be part of a global team that values collaboration, innovation, and personal development.Your ResponsibilitiesManage the effective implementation of Incident, Problem, and Change Management processes based on ITIL best practices.Act as the main point of contact for service-related issues, escalations, and significant incidents, ensuring timely resolution, root cause analysis, and reporting for critical and high-severity incidents.Monitor service performance in relation to SLAs and KPIs, analyze trends, and execute corrective and preventive measures as necessary.Lead continuous improvement initiatives aimed at enhancing service quality, operational efficiency, and customer satisfaction.Serve as the key liaison between technical teams, business units, and customers, ensuring clear communication and alignment of priorities for effective service delivery.Collaborate closely with Development, Product Management, and Product Owners to track ongoing issues and upcoming feature releases that impact service delivery and actively participate in release and delivery planning.Communicate service status, capabilities, risks, and planned changes to stakeholders, including executive leadership and business users.Evaluate service and project risks, proposing and implementing mitigation strategies to uphold service stability and performance.Maintain and continuously enhance the Services Configuration Management Database (CMDB), ensuring accuracy and alignment with operational realities.Work closely with Global Service Managers to proactively identify and resolve issues affecting specific countries or regions, ensuring consistency and high-quality service delivery.

Optasia is a cutting-edge B2B2X financial technology platform that encompasses scoring, financial decision-making, disbursement, and collection services. Our adaptable AI platform fosters financial inclusion, facilitates responsible financing decisions, and enhances customer experiences across 39 countries, supported by 7 regional offices.We are on the lookout for dynamic and driven professionals who possess a proactive attitude and a results-oriented mindset. Join our innovative team to deliver exceptional solutions in an exciting and collaborative environment.Your Responsibilities:Conduct market research and identify distribution partners across Africa.Uncover underserved market segments.Identify new asset classes.Examine regulatory and market shifts.Analyze competitors to identify product gaps.Define and prioritize product features.Manage product backlog effectively.Oversee the prioritization of customer requests (CR).Support the initial rollout and integration of new products.Create comprehensive use cases and business requirements.Perform feasibility studies and draft business plans.Lead product design, development, and release processes.Coordinate the collection and prioritization of product functionality requests.Monitor developments in the fintech credit space.Evaluate new credit product propositions.Assess distribution partners and tailor products to meet their needs.Prepare detailed business requirements and product specifications.Define go-to-market (GTM) strategies.Draft user manuals and sales support documentation.Collaborate with legal teams on contract templates.Engage with various stakeholders to piece together product elements.Train commercial and operations teams on new products and distribution partners.Monitor and optimize new products and partnerships during the first year of operations.

Join Mercier Consultancy as a Dutch Speaking Customer Service Representative in our Smart Home Technology Department, dedicated to providing outstanding support to Dutch-speaking customers. In this exciting entry-level position, you will assist clients with inquiries about smart home products and services, ensuring they have the best possible experience.Your fluency in Dutch will be essential in guiding customers through their smart home solutions, troubleshooting any issues they may encounter, and helping them navigate the features of various devices. As part of our vibrant team, you will significantly contribute to enhancing customer satisfaction and showcasing the advantages of smart home technologies.Key ResponsibilitiesProvide exceptional customer service in Dutch via phone, email, and chat regarding smart home technologies.Assist customers with product inquiries, installation support, and troubleshooting.Educate clients on the features and advantages of our smart home products.Accurately document customer interactions in our CRM system.Collaborate with the technical support team to address complex customer issues.Collect feedback from clients to enhance product offerings and service quality.Stay informed about the latest trends in smart home technology and relevant products.

Optasia is a leading, fully-integrated B2B2X financial technology platform specializing in scoring, financial decisioning, disbursement, and collection services. Our innovative AI Platform enhances financial inclusion, enabling responsible financing decisions and fostering superior business models and customer experiences across 39 countries, supported by 7 regional offices.We are seeking a dynamic and adaptable Product Manager to join our team and oversee the complete lifecycle of our fintech products. This position is perfect for individuals who excel in a fast-paced, global environment and are enthusiastic about taking charge of product strategy, execution, and commercial outcomes.You will collaborate closely with senior product leadership and cross-functional teams to spearhead product innovation, steer product roadmaps, and ensure the successful delivery and expansion of our solutions in diverse markets.