Operations Manager Electronic Payments Acceptance jobs in Athens – Browse 392 openings on RoboApply Jobs

Operations Manager Electronic Payments Acceptance jobs in Athens

Open roles matching “Operations Manager Electronic Payments Acceptance” with location signals for Athens. 392 active listings on RoboApply Jobs.

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companyMellon Technologies logo
Full-time|On-site|Athens, Attica, Greece

Mellon Technologies, a prominent subsidiary of the Mellon Group of Companies, excels in delivering cutting-edge technology and comprehensive business solutions to financial institutions and organizations worldwide. Become a vital part of our innovative team and lead the charge in the fast-paced payment technology landscape.We are in search of a seasoned and detail-oriented Operations Manager to manage and enhance the operational performance of Mellon’s electronic payments acceptance initiatives. This includes overseeing the delivery of EFTPOS, software applications, support, maintenance services, and value-added services (VAS) to our clients both in Greece and internationally.In this pivotal role, you will facilitate smooth collaboration across all Business Lines (Service, Call Center, Software Development) and internal functions (Finance, IT, Legal, HR), driving operational excellence through data-informed decision-making, rigorous process discipline, and ongoing improvement.Your responsibilities will include designing, implementing, and optimizing operational frameworks and standard operating procedures (SOP) that support the launch of new products and services for our clients—such as Acquirers, NSPs, and Merchants—or in partnership with third-party providers who offer complementary services to our clientele.This role is suited for a senior professional who thrives in structured environments, possesses strong alignment-building capabilities across teams, and combines analytical acumen with exceptional execution skills.

Nov 19, 2025
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company
Full-time|On-site|Athens, Attica, Greece

accepted-ltd is looking for an iOS Developer to join the team in Athens, Greece. This position centers on building and refining mobile applications for iOS devices. Role overview As an iOS Developer, you will design and implement mobile apps that aim to improve user experiences. Collaboration with colleagues from different disciplines is a key part of the job, ensuring that the software meets client requirements and maintains high standards of quality. What you will do Create and maintain iOS applications from concept through delivery Work closely with cross-functional teams to define and deliver solutions Focus on user experience and application performance Location This role is based in Athens, Attica, Greece.

Apr 29, 2026
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company
Full-time|Hybrid|Athens, Attica, Greece

Work Model: Hybrid | Position Type: Full-timeAccepted Ltd is a leading software and digital transformation services provider dedicated to empowering clients to drive innovation across various sectors including Finance, Energy, Gaming, and Telecommunications. With a legacy of over 20 years in engineering excellence, we pride ourselves on delivering outcome-focused solutions and cultivating high-performance teams that integrate seamlessly with our clients' operations.We are seeking a Junior Business Analyst | Enterprise Content & Document Management to enhance our hybrid delivery teams.Key ResponsibilitiesEngage in client workshops and requirement-gathering sessions focused on document management, operational workflows, and comprehensive business solutions such as contract and invoice management, under the mentorship of senior team members.Assist in analyzing business requirements and contribute to designing effective processes and workflows.Help document business processes, functional requirements, and proposed solutions.Take part in configurations, testing, and validation activities on document management platforms.Collaborate with the project team to develop standard deliverables, templates, and methodological assets.Support pre-sales efforts by creating presentation materials, scopes, checklists, and demonstration content.

Mar 17, 2026
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company
Full-time|On-site|Athens, Attica, Greece

Accepted Ltd is seeking an Android Developer to help build and improve mobile applications in Athens, Greece. This position calls for someone who enjoys turning ideas into reliable, user-friendly features. Role overview Work closely with colleagues from different disciplines to design, develop, and refine Android apps. Creativity and attention to user experience are important in this role. What you will do Develop and maintain Android applications Collaborate with team members to deliver new features and improvements Contribute ideas to enhance usability and performance Requirements Experience building Android applications Ability to work effectively with cross-functional teams Interest in creating seamless user experiences

Apr 29, 2026
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company
Full-time|On-site|Athens, Attica, Greece

About EveryPay EveryPay builds digital financial infrastructure for e-commerce in Greece. The company connects Greek Marketplaces and Merchants with global payment systems like Visa and Mastercard, processing billions in transactions each year. EveryPay is part of the Skroutz Group, operating at the intersection of technology and regulated financial services. The team values empowering customers, collaborative teamwork, risk management, and delivering results. Role Overview: Director of Strategy & Core Payments The Director of Strategy & Core Payments will guide the advancement of EveryPay’s core payment products and client solutions. This position combines strategic planning with hands-on execution. The director will oversee product design, packaging, and delivery to market, ensuring smooth client integrations and supporting revenue growth and product adoption. The role develops end-to-end solution strategies across acquiring, alternative payment methods (APMs), and internal tools. This involves working closely with Product, Technology, Commercial, and Operations teams to expand product reach, improve conversion rates and speed to market, and identify new growth opportunities for gross merchandise value (GMV). Key Responsibilities Core Payments & Solutioning Leadership Set the strategic direction for acquiring and APMs. Translate product features into scalable, client-focused solutions and integration frameworks. Oversee the full lifecycle from pre-sales solution design to enhancements after launch. Balance standardization with customization to support both scalability and client needs. Maintain high standards in CP/CNP payment processes for eCommerce, POS, and omnichannel experiences. Continually improve integration frameworks, APIs, and the developer experience. Growth, Go-To-Market, and Revenue Work with Commercial teams to turn leads into revenue, improving win rates and deal speed. Create and execute growth strategies to boost market share and GMV. Support strategic clients and complex deals with direct solution architecture and consulting. Play a key role in Go-To-Market strategy and product positioning. Cross-functional Leadership & Execution Lead cross-functional projects to align teams and deliver on strategic objectives.

Apr 16, 2026
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company
Full-time|On-site|Athens, Attica, Greece

About EveryPayEveryPay is dedicated to revolutionizing the digital financial infrastructure that empowers e-commerce in Greece. Our mission is to enable Marketplaces and Merchants to excel through a robust payment system. We pride ourselves on our core values: Empowering Customers, Collaborative Teamwork, Risk Management, and Delivering Results.We've successfully built a comprehensive payments platform that bridges Greek Marketplaces and Merchants with international payment schemes like Visa and Mastercard, handling billions in transaction volume annually.As a proud member of the Skroutz Group, EveryPay thrives at the convergence of technology and regulated financial services, providing a unique opportunity to develop impactful and scalable payment solutions.About the RoleWe are in search of a Director of Solutioning & Core Payments who will spearhead the advancement of EveryPay's core payment products and client solutions.This role is both strategic and execution-oriented, playing a pivotal part in our growth trajectory. You will be responsible for the design, packaging, and market delivery of our products, ensuring seamless client integration while driving revenue growth and product adoption.You will formulate the comprehensive solutioning strategy across acquiring, alternative payment methods (APMs), and internal tools, effectively collaborating with Product, Technology, Commercial, and Operations teams. Your goal is to expand our product reach, enhance conversion rates, accelerate time-to-market, and reveal new gross merchandise value (GMV) growth avenues.What You Will Do1. Ownership of Core Payments & SolutioningDefine and lead the solutioning strategy for acquiring and APMsTransform product capabilities into client-ready solutions and integration modelsOversee the entire lifecycle from pre-sales design to post-launch optimizationBalance standardization and customization to meet scalability and client needsEnsure optimal CP/CNP payment flows across various channels, including eCommerce and POSPromote continuous enhancement of integration frameworks, APIs, and developer experiences2. Growth, GTM & Revenue EnablementCollaborate with Commercial teams to turn leads into revenue, enhancing win rates and deal velocityDesign and implement growth initiatives to boost market share and increase GMVAssist strategic clients and complex deals with hands-on solution architecture and advisoryInfluence Go-To-Market (GTM) strategy and product positioning

Apr 8, 2026
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company
Full-time|On-site|Athens, Attica, Greece

Join Mercier Consultancy as a highly motivated Dutch-Speaking Consultant in our Online Payment Solutions Department. This pivotal role will empower our Dutch-speaking clients to effectively navigate their online payment systems. Your expertise and support will enable clients to optimize their payment processes, thereby enhancing the overall customer experience.In this consultancy role, you will provide customized guidance and solutions tailored to each client's unique needs and challenges. You will be committed to ensuring a smooth experience for clients, building trust and fostering long-lasting relationships that contribute to their success in online transactions.ResponsibilitiesAssist Dutch-speaking clients with inquiries related to online payment solutions.Conduct training sessions and provide assistance on payment system functionalities and best practices.Efficiently resolve issues, ensuring client satisfaction through prompt and effective solutions.Maintain thorough documentation of client interactions and support requests.Collaborate closely with team members to tackle complex challenges and develop effective solutions.Gather and analyze client feedback to enhance service offerings.Stay updated on industry trends and advancements in online payment technology.

Mar 14, 2025
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company
Full-time|On-site|Athens, Attica, Greece

Join Mercier Consultancy as a German Speaking Consultant in our Online Payment Solutions Department. This essential role focuses on empowering our German-speaking clients to enhance their online payment systems, ensuring they benefit from comprehensive support and effective tools for seamless transactions and improved customer experiences.Your responsibilities will include providing personalized assistance, consulting with clients to identify their unique requirements, and delivering strategic solutions to help them navigate challenges. Through exceptional service, you will cultivate trust and foster enduring relationships with our client base.Key Responsibilities Deliver expert guidance to German-speaking clients addressing their online payment inquiries and challenges. Lead training sessions on payment system functionalities and industry best practices. Proactively resolve client issues to maintain high satisfaction levels. Maintain detailed records of client interactions and support efforts. Collaborate with team members to tackle complex client issues and devise effective solutions. Gather and evaluate client feedback to refine our service offerings and align with their expectations. Stay updated on industry trends and innovations in online payment technologies.

Mar 16, 2025
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companyWelcome logo
Full-time|On-site|Athens, Attica, Greece

Welcome, established in 2015 in Athens, Greece, is revolutionizing the travel industry by offering a unique and personalized in-destination travel experience. Going beyond traditional transfer services, we cater to all travelers' needs—from arrivals to departures—with exceptional transfers, sightseeing excursions, and insightful local information. Our expert drivers share their local expertise, ensuring that every traveler feels at home no matter where they are. Committed to safety, we have implemented contactless rides, rigorous cleaning protocols, and protective equipment for a secure journey.As a dynamic travel tech startup, Welcome is rapidly expanding and positioning itself as a global leader in in-destination travel services.Ranked as one of the highest-rated global transportation companies with 4.9/5 stars.Expanded from 200 to 350 destinations in just one year, successfully reaching our ambitious growth target for 2024.Collaborates with over 4,000 travel partners, including 2,500 hotels and numerous vacation rentals, adding 50+ new partners monthly.Delighted over 2.5 million travelers annually.

Feb 4, 2026
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companySunlight Group logo
Full-time|On-site|Athens, Attica, Greece

Join Sunlight Group, a leader in energy storage solutions, as we shape the future of industrial and advanced technology applications with a commitment to performance and sustainability. Our culture is rooted in openness and respect for the environment and our stakeholders. We prioritize a customer-centric approach, utilizing data-driven insights to craft innovative solutions that empower our clients. Our entrepreneurial spirit fosters a dynamic, collaborative atmosphere that encourages continuous learning and personal growth.Our Vision: To revolutionize energy storage solutions for a sustainable future.Our Mission: Delivering state-of-the-art, high-quality energy storage solutions for industrial and advanced technology sectors, paving the way for a fully electric future.As we continue to grow, Sunlight Group is excited to offer a career advancement opportunity for a Senior Buyer – Battery Electronics to join our Lithium Procurement Department at our Athens location.The Senior Buyer – Battery Electronics will play a crucial role in executing procurement strategies for electronic components and systems, ensuring competitive pricing, supply reliability, and alignment with technological advancements. This position blends tactical procurement with strategic supplier management and cross-functional collaboration. Strong analytical abilities, industry market knowledge, ERP system proficiency, and excellent communication skills are essential.Key Responsibilities:Develop and implement sourcing strategies for electronic boards, components, Battery Management Systems, and electronic applications.Maintain an expert understanding of the electronics sector, market dynamics, and specific components being sourced.Drive continuous cost reduction and mitigate material risks to enhance availability and minimize supply chain disruptions.Collaborate with internal teams, such as R&D and Product, to identify potential suppliers and execute projects based on customer needs.Conduct tenders and procure materials for company plants and R&D initiatives in accordance with engineering specifications, quality, pricing, lead times, reliability, ESG standards, and production capabilities.Work with MRP to ensure efficient delivery of goods and follow up as necessary.Negotiate contracts with suppliers to secure optimal pricing and terms.

Jan 28, 2026
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company
Full-time|Hybrid|Athens, Attica, Greece

Working Model: Hybrid | Type: Full-timeAt Accepted, we are a leading firm specializing in software and digital transformation services, dedicated to helping our clients drive innovation across various sectors including Finance, Energy, Gaming, and Telecommunications. With over 20 years of engineering expertise, we pride ourselves on delivering outcome-focused solutions and fostering high-performing teams that seamlessly integrate with your organization.We are seeking a Senior Technology Project Manager to enhance our dynamic hybrid delivery teams.Your ResponsibilitiesProject Delivery and Client ManagementServe as the primary point of contact between clients, internal teams, and external vendors for Intelligent Document Processing (IDP), automation, and digitization projects;Manage the complete project lifecycle, from initiation and planning through execution, monitoring, and closure;Convert business requirements into precise technical tasks for development teams;Ensure that all deliverables meet quality standards, align with client expectations, and fulfill contractual obligations;Provide consistent updates, reports, and presentations to stakeholders.Technology and Solution OversightLead projects focused on Intelligent Document Processing, Document Management, and Workflow.Automation SystemsCollaborate with solution architects and developers to design workflows for document capture, classification, extraction, and integration;Maintain an up-to-date knowledge of current document automation tools, AI/ML trends, and API integrations;Identify risks, dependencies, and opportunities for process optimization throughout client digitization journeys.Team Leadership and CoordinationOversee cross-functional project teams (developers, analysts, QA, clients);Coordinate workloads, assign tasks, and ensure alignment between technical delivery and business objectives;Mentor junior project managers or business analysts as needed.Governance and MethodologyImplement project management best practices (Agile, Scrum, or Hybrid, depending on project context);Monitor project budgets, timelines, and scope, and escalate risks proactively;Maintain comprehensive documentation (charters, project plans, requirement specifications, delivery schedules).

Mar 17, 2026
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companyWelcome logo
Full-time|On-site|Athens, Attica, Greece

About UsFounded in 2015 in Athens, Greece, Welcome is transforming the travel experience by offering more than just a standard transfer service. We pride ourselves on being the first company to provide a fully personalized in-destination travel experience. From the moment a traveler arrives at their destination to their return journey home, Welcome caters to every travel need, including seamless transfers, engaging sightseeing trips, and valuable local insights, all delivered in the most friendly and personalized manner. Our drivers are local experts, sharing their knowledge to ensure travelers feel at home wherever they go. We have also implemented contactless rides, rigorous cleaning protocols, and protective equipment to prioritize the safety of every journey.As a travel tech startup, Welcome is rapidly expanding and positioning itself as a global leader in in-destination travel services.Recognized as one of the highest-rated global transportation companies with an impressive 4.9/5 star rating.Successfully expanded from 200 to 350 destinations last year, achieving our ambitious growth target for 2024.Partnered with over 4,000 travel providers, including 2,500 hotels and numerous vacation rentals, welcoming more than 50 new partners each month.Delighted over 2.5 million travelers every year.⭐ To explore the vibrant culture at Welcome, visit our TikTok account.⭐The TeamWe are a dynamic, diverse group of individuals who share a passion for travel and an unwavering commitment to quality. Each team member is driven by a deep belief in Welcome's mission, working tirelessly to achieve our goals. We challenge conventional thinking, prioritize design and usability, and strive to create memorable experiences. Our team is dedicated to continuous learning and finding innovative ways to serve our community while fostering personal and professional growth. We maintain a humble approach with a “pay it forward” mentality, all while aiming high.As a Destination Operations Manager, you will be responsible for managing operational performance, driver engagement, and local health for one or more key destinations. This senior operational role demands full accountability for results, ensuring the delivery of exceptional service while maintaining strong relationships with the driver community and gathering critical insights from the field. Collaborating closely with your Regional Manager and central teams, you will ensure that destinations operate efficiently, are properly configured, and reflect local realities in pricing and capacity decisions. This role calls for a robust blend of analytical thinking, hands-on execution, and stakeholder management.

Feb 6, 2026
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company
Full-time|On-site|Athens, Attica, Greece

Join Mercier Consultancy as a Czech-Speaking Consultant within our dynamic Online Payment Solutions Department based in Greece. In this pivotal role, you will assist our Czech-speaking clientele in optimizing and managing their online payment systems, ensuring they have comprehensive resources and support for smooth transactions.Your key responsibilities will entail delivering personalized assistance, responding to client inquiries, and providing customized solutions tailored to their unique needs. Your commitment to outstanding customer service will be crucial in establishing robust relationships and maintaining high levels of client satisfaction.Key ResponsibilitiesProvide assistance to Czech-speaking clients regarding online payment solutions.Deliver training and support on payment system features and best practices.Diagnose issues and offer effective solutions promptly.Maintain detailed records of all client interactions and support activities.Work collaboratively with internal teams to resolve complex client issues and develop effective solutions.Collect and implement client feedback to continually enhance service offerings.Stay informed about industry trends and advancements in online payment technology.

Feb 27, 2026
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company
Full-time|Hybrid|Athens, Attica, Greece

At Euronet, we are not merely constructing payment solutions; we are pioneering the future of financial transactions as a distinguished global leader in payment processing and cross-border transactions. Our innovative offerings, ranging from mobile wallets and card issuing to real-time payment platforms, are instrumental in driving digital transformation across more than 160 countries.We are seeking an ambitious and results-oriented Inside Sales Representative to become part of our Merchant Services team within the EFT segment. If you are enthusiastic about customer engagement, remote sales, and empowering merchants to maximize the benefits of payment solutions, we would be excited to connect with you.Your Experience @EuronetAs a valued member of the Euronet team, you'll immerse yourself in a genuinely human-centered culture rooted in trust, respect, and collaboration. Your contributions will be acknowledged, and your professional growth fostered through substantial career development initiatives.Benefits That MatterCompetitive salary and compensation packageAnnual performance-based bonusesComprehensive private health coverageEmployee Stock Purchase PlanAccess to cutting-edge tools and technologyFlexible hybrid working modelCareer advancement opportunities and annual performance evaluationsEmployee referral bonuses, wellness programs, and community service activitiesChance to work in a vibrant, stable, and global environmentYour ImpactPromote DCC services and provide remote support via phone to small and medium-sized business (SMB) merchants.Train merchant staff (cashiers, terminal operators) on optimal practices for utilizing DCC.Share actionable insights to help merchants enhance transaction efficiency and boost usage.Engage in cross-selling and upselling additional payment services.Encourage merchant activation and foster active engagement with our services.Maintain accurate CRM records, ensuring data validation, imports/exports, and reporting.Support daily CRM operations to ensure smooth merchant lifecycle management.Key QualificationsBachelor’s degree in Business Administration, Economics, Marketing, or a related field.Minimum of 2 years of experience in outbound contact centers or the payments industry.Familiarity with Gift Card, Prepaid, Issuing, or Acquiring products is an advantage.Proficient in CRM systems; adept in managing data (imports/exports, cleaning, validation).Basic Excel skills (formulas, charts, data manipulation).Basic SQL knowledge is a plus.Exceptional communication skills in English (both verbal and written).Eligible for full-time employment in the EU without the need for employer sponsorship.What Will Help You SucceedStrong interpersonal and communication skills.

Mar 9, 2026
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companyMaran Tankers Management Inc. logo
Vessel Operations Manager

Maran Tankers Management Inc.

Full-time|On-site|Athens, Attikí, Greece

Maran Tankers Management Inc., a premier tanker operator and a vital part of the Angelicoussis Group, is seeking a skilled and proactive Vessel Operations Manager to oversee our fleet operations. Key ResponsibilitiesEffectively manage and supervise the operations of assigned vessels, ensuring high standards of operational performance.Ensure the operational efficiency of company vessels through diligent oversight and strategic planning.Provide expert guidance and instructions to vessel Masters regarding voyage planning, charter party compliance, cargo operations, bunkering processes, and effective communication (including operational and position reporting).Conduct thorough voyage planning and analysis upon completion of each voyage to enhance future operations.Collaborate with various internal departments including Commercial, Technical, and Freight Collection to ensure seamless operations.

Mar 27, 2026
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companySkroutz logo
Full-time|On-site|Athens, Attica, Greece

At Skroutz, we are driven by a simple mission: to amaze our customers. Since our inception in 2005, we have believed that satisfied customers lead to satisfied merchants. Our goal is to understand and anticipate their needs, providing an unparalleled shopping experience.Our vision is ambitious: to simplify online shopping by creating a trustworthy platform where millions can effortlessly meet their shopping needs. Whether searching for the latest smartphone, stocking up on pantry essentials, finding the perfect outfit, or hunting for collectible gaming consoles, Skroutz is your reliable partner for seamless shopping.Our ambitions are not confined to Greece; we are rapidly expanding into new markets across Europe, including Cyprus and the Balkans, as we work towards becoming one of the continent's fastest-growing marketplaces. Our dedication to customer satisfaction guides every decision we make.We are looking for passionate individuals who share our enthusiasm for e-commerce and technology. If you strive to create extraordinary shopping experiences for users and help sellers grow their businesses globally, we want you on our team.Join Skroutz and be part of a transformational journey that is redefining online shopping. Let’s convert everyday moments into remarkable experiences together.Are you ready to take on the challenge?#AimToAmaze

Feb 12, 2026
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companyConsultDSS logo
Contract|On-site|Athens, Attikí, Greece

Introducing dss+.At dss+, we transcend the typical operations consulting firm; we are catalysts for change and implementers of innovative solutions. Our mission is to empower organizations to develop resilient and sustainable businesses, guiding them through transformative safety, risk management, and energy transition initiatives. We simplify the intricate realms of risk and sustainability into actionable strategies that align with our clients' goals. By working closely with our clients, we deliver measurable and impactful results.dss+ specializes in three primary areas: operational risk management, operational excellence, and sustainability, all reinforced by cutting-edge digital technologies and culture change solutions. Our global teams collaborate with clients across various sectors, including metals and mining, chemicals, oil and gas, power and utilities, agriculture, food and beverage, industrial manufacturing, and private equity.We pride ourselves on blending industry expertise with robust, people-centric change management capabilities. This unique approach supports our clients from intention to impact, enabling them to safeguard their interests, transform their organizations, and sustain the necessary changes to realize their vision effectively.Join Our Visionary Team!With a strong growth trajectory and a global presence, we offer unparalleled opportunities for our team members to advance their careers by collaborating with clients, technical operations executives, seasoned managers, and qualified coaches who share a passion for problem-solving.We provide a mentorship program with both internal and external senior leaders to enhance technical skills and share best practices. Our performance management systems support individual growth, allowing you to access the Consulting Development Academy for your personal and professional journey.In addition to career development opportunities, we offer a competitive salary, comprehensive medical coverage, disability benefits, allowances, a discretionary annual incentive plan, and flexible work policies.As a global organization, our professionals can engage in international projects and grow alongside the company. Every employee has the opportunity to influence our direction, and we celebrate innovators and entrepreneurs.Are You the Right Fit?If you are a Manager with expertise in HSE, Process Safety Management, and/or Asset Integrity within a consulting setting, we want to hear from you.

Dec 16, 2025
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company
Full-time|Hybrid|Athens, Attica, Greece

Working Model: Hybrid | Type: Full-timeAccepted Ltd is a prominent software and digital transformation services company dedicated to empowering clients across various sectors, including Finance, Energy, Gaming, Telecommunication, and more. With over 20 years of unparalleled engineering expertise, we pride ourselves on delivering outcome-focused solutions and creating high-performing teams that seamlessly integrate into our clients' operations.We are currently seeking a Senior Business Analyst in Enterprise Content & Document Management to enhance our hybrid delivery teams.Key ResponsibilitiesEngage in client workshops and meetings to comprehend business requirements concerning document management, operational workflows, and comprehensive business solutions such as contract and invoice management;Evaluate existing business processes, pinpoint inefficiencies, and devise optimized solutions emphasizing automation and operational excellence;Craft end-to-end business processes and workflows within document management platforms;Convert business requirements into detailed functional specifications and organized documentation;Assist in pre-sales initiatives, including defining scope, estimating efforts, preparing proposals, and demonstrating solutions;Help develop methodologies, templates, tools, and best practices for the service line;Mentor junior team members and ensure the quality and consistency of project deliverables.

Mar 17, 2026
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company
Full-time|On-site|Athens, Attica, Greece

Join Mercier Consultancy as a Portuguese-Speaking Consultant in our Online Payment Solutions Department located in beautiful Athens, Greece. In this pivotal position, you will play a vital role in assisting our Portuguese-speaking clients to enhance their online payment systems. Your expertise will ensure clients receive essential guidance for seamless transaction processing.As a dedicated consultant, you will engage directly with clients to comprehend their specific needs and offer tailored solutions. Your commitment to delivering outstanding customer service will be crucial in fostering strong client relationships and achieving high satisfaction levels.Key Responsibilities Assist Portuguese-speaking clients with inquiries regarding online payment solutions. Conduct training sessions to educate clients on payment system functionalities and best practices. Efficiently troubleshoot client issues and provide timely resolutions. Document all client interactions and maintain accurate records of support activities. Collaborate with internal teams to tackle complex client challenges and develop effective solutions. Collect and implement feedback from clients to enhance service offerings. Stay informed about industry trends and advancements in online payment technology.

Feb 19, 2026
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company
Full-time|On-site|Athens, Attica, Greece

Join Mercier Consultancy MD in an exciting role as a German Speaking Customer Service Representative for a renowned Payment Solutions Provider located in Athens. This position is ideal for individuals passionate about delivering outstanding customer service and who possess a strong interest in payment technologies. In this role, you will assist clients in addressing their payment-related inquiries, providing support exclusively in German.Key ResponsibilitiesRespond to customer inquiries regarding payment solutions, transaction concerns, and account management through phone, email, and live chat in German.Offer comprehensive information about our payment products and services, guiding customers in understanding their options.Help customers troubleshoot transaction issues and resolve technical queries swiftly.Accurately document all interactions in our CRM system to ensure effective follow-up.Collaborate with internal teams to improve service delivery and enhance customer satisfaction.Stay updated on industry trends and advancements in payment solutions to provide current and relevant information.

Jan 2, 2026

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