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Operations Manager, Channel and Customer Research

AlphaSenseLondon, Greater London, England, United Kingdom
On-site Full-time

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Experience Level

Manager

Qualifications

Proven experience in operations management or related fields. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Familiarity with market research methodologies. Ability to collaborate effectively across teams. Proficiency in data analysis tools and software.

About the job

About AlphaSense: 

AlphaSense is the go-to platform for the world's leading companies, helping them eliminate uncertainty in decision-making. Our AI-driven market intelligence and search capabilities deliver critical insights from a trusted content universe that includes equity research, company filings, event transcripts, expert calls, news articles, trade journals, and proprietary research content.

The 2024 acquisition of Tegus by AlphaSense enhances our mission to empower professionals with smarter decision-making tools through AI-driven market intelligence. This partnership will fuel growth, innovation, and content expansion, providing users with even deeper insights from an extensive array of content sources. Our platform is relied upon by over 6,000 enterprise clients, including a majority of the S&P 500 companies. Established in 2011, AlphaSense is headquartered in New York City and boasts a global workforce of more than 2,000, with offices in the U. S., U. K., Finland, India, Singapore, Canada, and Ireland. Join us in making a difference!

About Expert Insights:

Expert Insights, encompassing AlphaSense's Expert Transcript Library and 1x1 Call Services, provides a transformative approach to market intelligence content. Our extensive collection of transcripts captures unfiltered insights from industry operators, providing professional investors with crucial information on companies' real-time dynamics. With over 140,000 transcripts covering all economic sectors and thousands more added monthly, Expert Insights is rapidly becoming essential for institutional investors and other market intelligence consumers, including those in sell-side research, consulting, and large corporations.

About the Team:

This team collaborates closely with our Directed Content and 1x1 Call Services groups to conduct timely channel checks and voice-of-customer interviews, revealing real-time demand signals, competitive dynamics, and purchasing behaviors across key industry verticals. By accurately identifying the right operators, distributors, or end-customers and engaging them at optimal times, we help investors uncover unique, actionable insights.

About AlphaSense

AlphaSense is a leader in AI-driven market intelligence, providing organizations with the insights necessary for informed decision-making. With a comprehensive content library and a commitment to innovation, AlphaSense empowers businesses to navigate complexities in the marketplace.

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