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Operations Associate - Atlanta, GA at Gopuff

GopuffAtlanta, GA
On-site Full-time

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Experience Level

Entry Level

Qualifications

- High School Diploma or GED Equivalent- Previous experience in a restaurant or retail environment is preferred, but not required- Flexibility to adapt to a variable schedule and availability during peak shifts (1st, 2nd, and 3rd shifts)- Basic proficiency in web-based software applications (e.g., Google G-Suite)- Ability to stand and walk for the entirety of an assigned shift- Capacity to lift up to 49 pounds- Willingness to work flexible hours, including mornings, evenings, weekends, nights, and holidays

About the job

Gopuff is seeking energetic and dedicated Operations Associates (OAs) to become integral members of our operations team. Reporting directly to a Site Leader, OAs play a vital role in our mission, showcasing drive, perseverance, positivity, and enthusiasm for the challenges we face. Your responsibilities will encompass a variety of operational tasks, including picking and packing orders, receiving products within our facility and kitchen (if applicable), and collaborating with our delivery partners.

At Gopuff, we are committed to delivering everyday essentials to our customers—day and night, rain or shine. We are assembling a diverse team of innovators, dreamers, and risk-takers eager to transform the retail landscape at an unprecedented pace. A love for snacks is a plus!

Key Responsibilities:
- Efficiently pick and pack items for dispatch to customers
- Receive and unpack product pallets from vendors, ensuring accuracy in inventory counts and resolving any discrepancies
- Oversee inventory management and re-shelving of canceled orders
- Maintain a clean and organized sales floor and overall facility
- Manage waste and spoilage through strict adherence to FIFO (First In, First Out) practices
- Communicate with customers regarding substituted or out-of-stock items
- Safely handle, scan, and move products in a well-organized manner
- Engage in physical activities such as standing, pushing, pulling, squatting, bending, reaching, and walking throughout shifts
- Utilize equipment like carts, pallet jacks, and dollies for product movement
- Handle products that may contain tobacco, nicotine, and/or alcohol
- Work in freezer locations as needed
- Be able to navigate several flights of steps during shifts
- Prepare quality beverages and food items for customers, adhering to all recipe and presentation standards
- Ensure all food and beverage items are accurately packaged for delivery
- Comply with health, safety, and sanitation guidelines for all products
- Receive and organize orders/invoices, resolving discrepancies related to expiration requirements
- Uphold Kitchen Facility organization and standards to ensure resources are accessible while managing waste and spoilage through careful food preparation
- Prepare, package, and stage/handoff orders

About Gopuff

Gopuff is a leading on-demand delivery service dedicated to providing customers with their everyday essentials in a fast and efficient manner. Our commitment to innovation and excellence allows us to redefine the retail experience, ensuring that our team thrives in a collaborative and dynamic environment.

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