Operational Services Support Specialist

Join Our Mission to Empower Wealth BuildingAt Trading 212, we are revolutionizing the landscape of trading and investing. Our innovative products are designed to inspire and engage users, allowing them to build wealth effectively.We believe that a culture of excellence and rapid progress is crucial to our achievements.Currently, we cater to over 5 million clients, managing assets exceeding €30 billion, which reflects the trust and scale we've cultivated in a short span of time.Role OverviewWe are seeking a talented Recruitment Operations Manager to architect and oversee the foundational operations of our recruitment function. This is a unique opportunity to shape the future of our hiring processes from the ground up, including ownership of the technology stack, data management, procedural frameworks, and strategic planning. This role is perfect for a systems thinker who thrives on making impactful architectural choices as we scale our operations.Your ResponsibilitiesWorkflow Analysis & Optimization:Analyze current workflows and create new processes based on foundational principles; implement data-driven enhancements and track KPIs to ensure sustained improvements.Technology Stack Development:Assess, implement, and refine the tools and integrations that power our recruitment function—ATS, CRM, scheduling, sourcing—and manage the data model and integration framework.Performance Reporting & Analytics:Develop key metrics and dashboards that provide recruiters, hiring managers, and leadership with real-time performance insights.Program Management:Lead the operational design and execution of structured programs, establishing scalable processes rather than ad-hoc solutions.AI & Automation Integration:Integrate AI-driven tools across the recruitment workflow; prioritize tools based on measurable outcomes rather than features.QualificationsYou should possess proven experience in managing recruitment operations or a closely related function, demonstrating a strong understanding of operational excellence and innovation.

OverviewAt Trading 212, our mission is to empower individuals to create wealth. We are transforming trading and investing through innovative products that resonate with users. Our commitment to excellence and rapid execution drives our success. Currently, we proudly serve over 5 million clients and manage assets exceeding €30 billion—demonstrating the trust and scale we've achieved in a short time.What You'll DoCollaborate with Product Leaders to define role specifications, comprehend team requirements, and devise effective sourcing strategies.Oversee the full recruitment lifecycle, from initial outreach to final offer acceptance.Take charge of hiring Product Owners (PO) and Product Managers (PM), proactively creating candidate pipelines in anticipation of future needs.Assess candidates effectively prior to involving hiring managers, minimizing the need for repeated briefings on ideal candidate profiles.Design and execute a systematic, data-driven recruitment process that aligns with both the specific requirements of roles and the company's strategic vision.Cultivate, maintain, and expand a robust network of elite product talent to meet future hiring demands.Enhance our employer brand, positioning Trading 212 as an employer of choice for product professionals.Ensure an outstanding candidate experience throughout the recruitment journey.Utilize your expertise to pinpoint areas for process improvement and implement best practices across the hiring lifecycle.What You Need to HaveA strong commitment to excellence and a mindset focused on continuous improvement.Demonstrated in-house experience recruiting for product roles within a tech environment, with complete ownership of the product hiring process.Capability to independently identify characteristics of strong PO and PM candidates across varied product contexts.A proven track record in building proactive talent pipelines and sourcing candidates independently, without relying solely on active requisitions.Ability to engage with product leaders as a credible peer and partner.Measurable success across key recruitment metrics: time-to-fill, time-to-hire, pipeline conversion, and offer acceptance rates.Exceptional interpersonal, consultative, and communication skills.Strong writing abilities.

Join Us in Empowering Wealth BuildingAt Trading 212, we are transforming the landscape of trading and investing by crafting outstanding products that resonate with our users.Our success is driven by a culture that prioritizes excellence and agility.Currently, we proudly serve over 5 million clients, managing assets exceeding €30 billion—a reflection of the trust and scale we have achieved in a short span.Your ResponsibilitiesCollaborate with Design Leaders to identify role specifications, understand team dynamics, and formulate effective talent acquisition strategies.Oversee the complete recruitment cycle from initial outreach to the final offer stage.Independently assess design portfolios and shortlist candidates prior to engaging hiring managers.Create and execute a structured, data-informed recruitment process that aligns with both individual role specifications and the company's strategic objectives.Develop and nurture a robust network of top design talent to meet future hiring demands.Enhance our employer branding to position Trading 212 as a premier choice for design professionals.Guarantee an outstanding candidate experience throughout the recruitment journey.Utilize your expertise to pinpoint opportunities for process enhancements and to implement best practices throughout the hiring lifecycle.Required QualificationsStrong commitment to excellence and a mindset geared towards continuous improvement.Demonstrated in-house experience in recruiting for design roles within a tech environment, with complete ownership of the design recruitment function.Proven ability to evaluate design portfolios independently, without relying on hiring manager input.A history of independently sourcing candidates, establishing pipelines from the ground up, and managing stakeholders with diverse perspectives.Fluency in design language, enabling you to assess and articulate the qualities that define a strong designer.Demonstrable success in key hiring metrics: time-to-fill, time-to-hire, pipeline conversion, and offer acceptance rates.Exceptional interpersonal, consultative, and communication skills.Outstanding writing capabilities.Strong organizational and time management skills.

About BaringaBaringa is a premier global consulting firm dedicated to partnering with leaders to instigate transformative change and generate substantial value. With profound industry knowledge and bolstered by cutting-edge technology, we empower our clients to execute with enhanced confidence and clarity. Our team comprises over 2,000 professionals across the UK, Europe, North America, Asia, and Australia, merging global insights with localized understanding.Our expertise spans diverse sectors including energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media, and telecommunications. We excel in strategy, transformation, and operational excellence, all underpinned by advanced technology, data, AI, and digital innovation.Baringa's collaborative ethos is highly valued by clients, who appreciate our seamless team integration and shared commitment to what matters most. Our kind, inquisitive experts listen attentively and genuinely care about client success, aiding clients in transforming energy markets, modernizing financial platforms, expanding telecommunications and digital networks through advanced data analytics, enabling digital services in government, and unlocking growth in consumer sectors.Recognized globally as a Great Place to Work, Baringa has received accolades from the Financial Times in 22 categories within its UK Leading Management Consultants rankings, and has been named by Forbes as one of the World’s Best Management Consulting Firms for four consecutive years.Join Our TeamOur Early Careers Team is seeking an adept Early Talent Recruitment Advisor to enhance our recruitment processes, focusing on attraction, onboarding, and development of early talent across various sectors and geographies. This role requires close collaboration with business units to deliver high-quality, inclusive experiences for candidates and colleagues alike, ensuring the successful hiring and retention of junior talent.

Join Playtech, a leading gaming technology company, as a Product Operations Manager. In this pivotal role, you will oversee operational aspects of our product development lifecycle, ensuring that our products meet the highest standards of quality and performance. You will collaborate with cross-functional teams to streamline processes, enhance product delivery, and drive customer satisfaction.

Your Impactful Mission: As a Network Operations Manager, you will...Provide leadership with vision and operational oversightOversee, mentor, and develop two distinct network teams: Network Operations & Network Automation.Establish strategic direction and a long-term vision for network operations that aligns with product priorities and business objectives.Encourage a high-trust, high-performance culture emphasizing operational excellence, accountability, and ongoing learning.Ensure resilient, secure, and highly available network operationsManage daily operations across globally distributed network environments that support mission-critical services.Take ownership of incident management, including queue health, prioritization, escalation pathways, and the complete lifecycle of network incidents.Lead major incident responses, triage, decision-making, and cross-team coordination in alignment with Playtech’s Critical Incident Management framework.Guarantee that infrastructure is audit-ready, secure, maintained, monitored, and thoroughly documented.Design, innovate, and enhance the network architectureDirect the design and deployment of robust, secure, fault-tolerant global network solutions.Enforce and uphold network security standards including firewalls, segmentation, access controls, and encryption.Implement and enhance monitoring & alerting frameworks to improve visibility and reduce Mean Time to Recovery (MTTR).Scale operations through automation, Infrastructure-as-Code, and NetDevOps practicesPromote modern Network Automation, Infrastructure-as-Code, and API-driven operations.Establish consistent change management processes utilizing automation to minimize toil and operational risk.Collaborate with Platform, Security, and Infrastructure Engineering teams to develop standardized deployments, templates, and CI/CD-style network change pipelines.Engage and collaborate across the organizationWork in close partnership with senior leadership.Manage vendor relationships, operational budgets, and technology procurement initiatives.Effectively communicate intricate network topics to both technical and non-technical stakeholders.

Nuvei is a Canadian fintech company supporting businesses worldwide with adaptable payment technology. Our platform connects clients to over 200 markets, offering localized acquiring in 50 markets, 150 currencies, and 700 alternative payment methods. We support card issuing, banking, risk, and fraud management, all accessible through a single integration. About the Role Position: Senior Delivery Operations Manager Location: Sofia, Sofia City Province, Bulgaria Start Date: July 1, 2026 The Senior Delivery Operations Manager joins Nuvei’s Business Operations team to drive operational excellence and strengthen delivery capabilities. This role oversees the execution of complex, cross-functional initiatives in the payment ecosystem, balancing both strategic planning and hands-on execution. What You Will Do Lead and refine delivery frameworks to support business objectives. Establish and maintain operational governance across projects. Champion continuous improvement initiatives for delivery processes. Collaborate with senior stakeholders in Technology, Product, Compliance, Risk, and Commercial teams. Ensure seamless execution of multi-team initiatives. What We’re Looking For Extensive experience in delivery management and operational leadership. Proven ability to work at both strategic and tactical levels. Strong track record managing complex, cross-functional projects. Comfort working closely with senior stakeholders across departments. Skilled at translating strategic goals into measurable outcomes. Adaptable and effective in a high-activity environment. Nuvei values continuous product improvement and dedicated customer support. We seek people who thrive on solving complex challenges and who want to help shape the future of payments.

Job Title: Senior Sales Operations ManagerReporting To: Team Lead of Sales Operations, Digital PaymentsWork Mode: HybridIn the dynamic landscape of payment processing, businesses seek dependable and strategic partners to foster growth.ABOUT NUVEI - Nuvei is a pioneering Canadian fintech enterprise committed to accelerating the success of clients globally. Our modular, flexible, and scalable technology empowers leading companies to accept next-generation payments, provide a comprehensive range of payout options, and leverage banking, risk, and fraud management services. With a presence in over 200 markets, local acquiring in 50+ regions, 150 currencies, and over 700 alternative payment methods, Nuvei delivers the necessary technology and insights for clients and partners to thrive both locally and internationally through a unified integration.At Nuvei, we embody our core values and excel at tackling complex challenges. Our dedication to continuous product improvement and exceptional customer service drives us to seek extraordinary talent to join our journey!Your MissionAs a Senior Sales Operations Manager within our Sales Operations team, you will report directly to the Team Lead of Sales Operations, Digital Payments.This role entails overseeing the operational elements of multiple concurrent projects. The ideal candidate will adeptly collaborate with internal and external stakeholders to define objectives, devise actionable plans, and ensure timely execution.We are looking for a strategic thinker who can effectively influence others and manage operational tasks across various teams. A highly motivated individual with proven experience in managing complex projects from inception to completion is essential. Strong communication skills and a customer-focused mindset are mandatory, along with the ability to thrive in a fast-paced environment.ResponsibilitiesManage the execution of multiple intricate operational deliveries.Define the scope, create, plan, track, and oversee tasks to adhere to the project plan.Facilitate meetings and discussions using the necessary tools to communicate goals, provide status updates, and address any blockers.Organize recurring meetings, manage deliverables and milestones, escalate risks and issues, and ensure relevant stakeholders are engaged to achieve successful outcomes.Serve as the liaison between different departments.Communicate effectively at all organizational levels, both internally and externally, including with management.Demonstrate flexibility in working hours to accommodate a global workforce.RequirementsBachelor’s Degree in Business or a related field is required.Exceptional communication skills and customer service orientation.Proven track record in managing complex projects.Strong analytical and strategic thinking abilities.Ability to work collaboratively in a fast-paced, dynamic environment.

As a Digital Operations Analyst at Experian, you will play a vital role in enhancing our data management processes. Your analytical skills will contribute to optimizing operations and driving efficiencies across our digital platforms. You will collaborate with cross-functional teams to ensure that our data strategies align with business objectives, enabling us to deliver exceptional value to our clients.

Join our innovative Micromobility team as an Operations Specialist in Sofia, Bulgaria, where you will play a pivotal role in enhancing Bolt's e-scooter operations. In this engaging and analytical position, you will focus on driving business growth and ensuring an exceptional user experience for our riders.About Us:Bolt is a rapidly expanding tech company serving over 200 million customers across 50+ countries in Europe and Africa. Our success is driven by our diverse and inclusive workforce.We strive to create a welcoming environment for everyone, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability. Our mission is to shape cities that prioritize people over cars, and we invite you to be part of this transformative journey!About the Role:As an Operations Specialist, you will be at the core of our micromobility initiatives in Bulgaria. Your expertise will help bridge data-driven strategies with local execution, ensuring that our riders enjoy a seamless, safe, and reliable experience every time they opt for a Bolt scooter. You will manage crucial partnerships with logistics providers and municipalities to enhance urban mobility.Main Responsibilities:Fleet Optimization: Monitor city-wide metrics to guarantee that our scooters are strategically placed, fully charged, and ready for use.Partner Management: Cultivate local partnerships with logistics providers by tracking their KPIs, optimizing their routes, and upholding the high standards our riders expect.Operational Excellence: Develop and streamline operational processes to enhance overall efficiency.

Role Overview flix is hiring a Fraud Operations Specialist based in Sofia. This position focuses on protecting company operations from fraud and maintaining the integrity of services. What You Will Do Analyze transaction patterns to identify suspicious activity Apply and refine fraud detection strategies Work with teams across the business to strengthen fraud prevention measures

About the Role NielsenIQ is hiring a Data Operations Analyst in Sofia. This position focuses on managing and improving data operations, maintaining data accuracy, and assisting clients with their data requirements. What You Will Do Oversee and refine data operations processes Monitor and ensure the accuracy of data Support clients with data-related requests and needs Who We’re Looking For Detail-oriented mindset Comfortable working with data and processes Enjoys contributing to a team focused on delivering insights This role suits someone who likes to work with data and wants to help clients get the most from it.

The Senior Specialist in Media Data Operations at NielsenIQ works at the intersection of data management and media analytics. This role centers on supporting the company's media measurement services by ensuring accurate data handling and efficient processing. Key responsibilities Manage and analyze large sets of media data to support business objectives Collaborate with teams across the organization to maintain data integrity Optimize data processing workflows to improve operational efficiency Collaboration and impact Working with cross-functional colleagues, this position helps deliver strategic insights that inform decision-making and strengthen media measurement offerings. Location This role is based in Sofia.

The GDC Operations Engineer plays a crucial role in delivering technical operations support for the marketing and digital platforms utilized across The Coca‑Cola Company's global ecosystem. This position is essential for ensuring the reliability, availability, and performance of MarTech systems. Responsibilities include monitoring platform health, managing incidents, supporting development teams, and collaborating with vendors to uphold exceptional service standards. This is a full-time remote position with scheduled shifts.

Join us at Delivery Hero as a Senior Supply Operations Analyst, where your expertise will drive our operational excellence. In this critical role, you will analyze supply chain processes, identify inefficiencies, and implement strategies that enhance our logistics performance.We are looking for a proactive analyst who can work collaboratively with cross-functional teams, ensuring that our supply operations align with our business objectives. Your analytical skills will help us optimize inventory management, forecast demand accurately, and maintain strong vendor relationships.

This Payments Operations Coordinator position is based in Sofia, Bulgaria. The role centers on supporting payment-related projects and daily coordination across the organization, blending operational support with elements of project management. Role overview This position helps keep payment integrations, upgrades, and issue resolutions moving forward. The coordinator works closely with internal teams and external partners to ensure payment operations run smoothly and projects stay on track. What you will do Oversee tasks related to payments for projects, integrations, and system updates Collaborate with internal teams and external partners to track and resolve payment issues Assist in delivering payment integrations and enhancements according to schedule Serve as a liaison among Sales, Payments, and Management teams Monitor project progress, identify potential risks, manage tasks, and escalate concerns when necessary Maintain thorough project documentation and regular status reports Support ongoing improvements to processes and workflows HiTech HR is a recruitment agency that connects skilled professionals with leading companies in sectors such as Sales, Back-office, FinTech, Automotive, and Technology. The team partners with growing businesses to help them build strong teams and match talent to meaningful roles.

At Cision, we are dedicated to empowering each individual to create an impact. Here, your voice is amplified, your ideas are celebrated, and your distinct perspective drives our collective achievement. By joining our global team, you will flourish in an environment that promotes curiosity, teamwork, and innovation, while contributing meaningfully to the brands we elevate. Join us in revolutionizing communication and forging genuine connections that matter. Whether you’re tackling intricate challenges or spearheading bold innovations, your growth translates to our success. Together, we’ll cultivate the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. We are currently seeking a motivated individual to join our team as a Sales Operations Analyst. In this role, you will support our Sales and Revenue teams by simplifying data interpretation and streamlining processes. You will assist with reporting, analysis, and daily operations to enhance visibility and consistency throughout the sales lifecycle. Your contributions will be pivotal in aiding the team in making informed decisions and improving efficiency, ultimately driving overall sales success.

Join our dynamic Delivery team in Sofia as a Courier Operations Specialist! In this pivotal role, you will be instrumental in enhancing, scaling, and optimizing our courier fleet, ensuring a seamless experience for our couriers, customers, and restaurant partners.About UsWith over 200 million customers across more than 50 countries, Bolt stands as one of the fastest-growing technology companies in Europe and Africa. Our success is attributed to our talented team, and we are committed to fostering an inclusive environment where everyone feels welcome, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability. Our mission is to transform cities into spaces for people, not cars, and we need your expertise to help us achieve this vision!About the RoleIn this role, you will collaborate with cross-functional teams and external partners to drive courier acquisition, onboarding, retention, and maintain operational excellence daily. This opportunity allows you to make a significant impact in a rapidly growing, tech-driven environment.

At Cision, we are dedicated to empowering individuals to make a significant impact. Your voice matters, your ideas are appreciated, and your unique viewpoint drives our shared success. As part of our global team, you will flourish in an environment that promotes curiosity, collaboration, and innovation, contributing meaningfully to the brands we nurture. Be a part of shaping the future of communication and building authentic connections that resonate. Whether you are addressing intricate challenges or spearheading innovative solutions, your growth is our collective achievement, and together, we will create the conversations of tomorrow. Elevate your impact at Cision. Be seen, be understood, be you. We are seeking a driven and talented individual to join our team as a Sales Operations Analyst. In this pivotal role, you will support our Sales and Revenue teams by simplifying data interpretation and enhancing operational processes. Your contributions to reporting, analysis, and daily operations will enhance visibility and consistency throughout the sales lifecycle. You will play a crucial role in enabling the team to make informed decisions and work more efficiently, all while driving overall sales success.