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Onsite Service Technician at prismplus | Singapore

prismplusSingapore, Singapore, Singapore
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:Minimum O-Level or equivalent; relevant certifications or vocational training is advantageous. At least 2 years of experience as an onsite technician for refrigerators, ceiling fans, televisions, monitors, or in a similar role. Proficiency in electrical and Android systems, alongside troubleshooting techniques. Ability to read and interpret technical manuals and diagrams. Strong problem-solving and analytical capabilities. Detail-oriented with a firm commitment to quality and safety. Excellent communication and customer service skills. Ability to work independently and effectively under pressure. A valid Class 3/3A driver’s license or equivalent Singapore driving license.

About the job

Join our dynamic team at prismplus as an Onsite Service Technician! In this role, you will be pivotal in ensuring the optimal performance and functionality of our innovative products. Your responsibilities will encompass the installation, repair, and troubleshooting of a wide range of Prism products, providing you with a diverse and engaging work environment. We are looking for candidates with a robust technical background, exceptional problem-solving abilities, and a dedicated commitment to delivering high-quality service to our customers.

Key Responsibilities:

  • Deliver expert onsite technical support to customers, addressing both hardware and software issues.
  • Diagnose and resolve technical challenges, including mechanical, electrical, and software-related problems.
  • Effectively repair or replace defective components at customer locations.
  • Maintain meticulous service records, detailing repairs and equipment inventory.
  • Adhere to safety protocols and guidelines to foster a safe working environment.
  • Provide outstanding customer service by promptly addressing client inquiries and resolving issues.
  • Collaborate with team members and contractors to successfully complete projects and assignments.
  • Perform any additional tasks as assigned by your supervisor or manager.

About prismplus

At prismplus, we are dedicated to providing innovative and high-quality electronic products that enhance the daily lives of our customers. Our commitment to excellence drives us to continuously improve our offerings, ensuring we meet the ever-evolving needs of the market.

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