Onsite Service Technician at prismplus | Singapore

Join our dynamic team at prismplus as an Onsite Service Technician! In this role, you will be pivotal in ensuring the optimal performance and functionality of our innovative products. Your responsibilities will encompass the installation, repair, and troubleshooting of a wide range of Prism products, providing you with a diverse and engaging work environment. We are looking for candidates with a robust technical background, exceptional problem-solving abilities, and a dedicated commitment to delivering high-quality service to our customers.Key Responsibilities:Deliver expert onsite technical support to customers, addressing both hardware and software issues.Diagnose and resolve technical challenges, including mechanical, electrical, and software-related problems.Effectively repair or replace defective components at customer locations.Maintain meticulous service records, detailing repairs and equipment inventory.Adhere to safety protocols and guidelines to foster a safe working environment.Provide outstanding customer service by promptly addressing client inquiries and resolving issues.Collaborate with team members and contractors to successfully complete projects and assignments.Perform any additional tasks as assigned by your supervisor or manager.

Join prismplus as a Technical Assistant, where you will play a vital role in supporting our technical team. You will assist in various tasks, including documentation, project coordination, and providing technical support. This position offers an excellent opportunity to grow your skills in a dynamic environment.

Join prismplus as a Data Analyst Intern and embark on an exciting journey to uncover insights and drive data-driven decisions. In this role, you will have the opportunity to work closely with our analytics team, assisting in data collection, analysis, and reporting. This internship is designed for individuals who are passionate about data and eager to learn in a dynamic environment.

Prismplus is on the lookout for a proficient Onsite Refrigerator Technician to enhance our dedicated team. In this pivotal role, you will be responsible for the installation, repair, and maintenance of refrigeration systems, ensuring they operate at peak efficiency. You will primarily focus on our diverse range of refrigerator products, leveraging your technical expertise to deliver exceptional service. The ideal candidate possesses a robust technical foundation, outstanding problem-solving abilities, and a strong dedication to delivering top-notch customer service.Key Responsibilities: Install, repair, and maintain a variety of refrigeration systems, including refrigerators and other Prismplus products. Diagnose and troubleshoot mechanical, electrical, and refrigerant-related issues. Repair or replace defective components such as compressors, condensers, evaporators, motors, and fans. Conduct regular preventive maintenance checks to maintain optimal performance and mitigate potential breakdowns. Perform system tests to validate performance, temperature control, and refrigerant levels. Calibrate temperature controls, thermostats, and pressure switches as required. Ensure adherence to safety protocols and guidelines for a secure working environment. Comply with industry regulations and standards related to refrigerants and electrical systems. Keep precise records of repairs, maintenance tasks, and inventory of parts. Deliver excellent customer service by addressing client inquiries and resolving issues in a timely manner. Stay informed about the latest advancements in refrigeration technology and best practices. Collaborate effectively with team members and contractors to achieve project goals. Perform any additional tasks as assigned by supervisors.

Join PRISM+, Singapore’s premier homegrown electronics brand, renowned for revolutionizing the electronics market across Australia, Malaysia, and the Philippines. Our mission is to democratize premium technology, challenging traditional industries with innovative solutions and exceptional value. Established in 2017, PRISM+ quickly ascended to become the leading brand for monitors and smart TVs in Singapore. We pride ourselves on delivering affordable luxury and an award-winning customer experience, expanding our product range to encompass a variety of premium home electronics and appliances.Be a part of the PRISM+ family, where innovation meets purpose. Here, your contributions matter, your personal development is prioritized, and together, we craft a brighter future in consumer technology.Key Responsibilities:Deliver repair and customer support services during onsite visitsSet up and configure Ceiling Fans and Digital Door LocksIndependently diagnose and troubleshoot issues on-siteTimely documentation and updates of service reportsConduct in-house repairs and maintenance for exchanged Ceiling Fans and Digital Door LocksAssist in warehouse disposal activitiesPerform additional duties as assigned

Join PRISM+, Singapore’s premier homegrown electronics brand, renowned for its innovative approach to making advanced technologies accessible to everyone. With a strong presence in Australia, Malaysia, and the Philippines, our mission is to challenge the status quo and deliver exceptional value beyond mere products. Established in 2017 as a direct-to-consumer display technology specialist, we have rapidly ascended to become the leading monitor and smart TV brand in Singapore. Our commitment to providing affordable premium offerings and an award-winning customer experience has driven us to expand our product range to include various home electronics and appliances.At PRISM+, you will embark on a journey where your creativity meets meaningful impact, and each day presents an opportunity to shape the future of consumer technology. We foster an environment where your ideas are valued, your professional growth is supported, and together, we can create a brighter future.We are in the midst of expanding our air conditioning servicing and surveying team and invite you to build your career with us. If you hold a valid Class 3 Driver's license, possess a friendly demeanor, are patient with customers, and wish to enhance your technical skills, we would love to hear from you!

At PRISM+, we are proud to be Singapore’s premier homegrown electronics brand, expanding our footprint in key markets like Australia, Malaysia, and the Philippines. Our mission is to democratize access to premium technology, reshaping industries with innovation and exceptional value that transcends products. Established in 2017, we quickly became the leading monitor and smart TV brand in Singapore, celebrated for our affordable premium offerings and award-winning customer service. Our product range has diversified to include a broad spectrum of affordable premium home electronics and appliances.Join us at PRISM+ and embark on a journey where your innovative ideas play a crucial role in shaping the future of consumer technology. Experience a workplace where your growth is supported, your contributions are valued, and together, we strive for a brighter tomorrow.We are in a phase of rapid growth within our air conditioning servicing and surveying team, and we invite you to build a rewarding career with us. If you possess a valid Class 2B license, are friendly, patient, and eager to develop technical skills, we want to hear from you!

Join our dynamic team at prismplus as a skilled Vinyl Flooring Installer! We are looking for an experienced professional who excels in installing vinyl flooring for both residential and commercial projects. Your expertise will ensure impeccable workmanship and a high level of customer satisfaction. You will be tasked with preparing surfaces, expertly cutting, laying, and securing vinyl flooring while upholding a clean and safe workspace.Key ResponsibilitiesAccurately measure and assess floor areas to determine the quantity of vinyl flooring needed.Prepare surfaces by cleaning, leveling, and applying suitable primers or adhesives.Precisely cut vinyl flooring to size and shape, achieving a perfect fit for all edges, corners, and seams.Install and secure vinyl flooring with utmost care, ensuring smooth application and proper alignment.Install baseboards, trim, and transitions as required to complete the flooring installation.Maintain high-quality standards in all work, including seamless seams, strong adhesion, and level flooring.Communicate effectively with customers, addressing any concerns to ensure satisfaction.Keep tools and equipment in excellent working condition.Follow all safety standards and guidelines during on-site work.Assist in troubleshooting and resolving any post-installation issues.

Join TOMRA as a Field Service Technician, where you will play a vital role in ensuring our innovative solutions operate flawlessly for our clients. As a key player in our service team, you will be responsible for on-site installations, maintenance, and troubleshooting of our advanced technology. You will work closely with customers to provide exceptional service and support, ensuring their satisfaction and operational efficiency.

Join PRISM+, the leading Singaporean brand in direct-to-consumer smart home appliances. Our mission is to deliver innovative products to the public at competitive prices. As a fast-growing and dynamic organization, we invite you to become part of our exciting journey.We are in search of a skilled Salesforce Administrator to effectively manage and enhance our Salesforce platform, ensuring an optimal user experience and operational excellence. Your responsibilities will include overseeing user accounts, collaborating with internal teams and external partners, and improving business processes through Salesforce solutions. Your contributions will be vital in refining workflows, addressing issues, and driving advancements within the organization.Key Responsibilities: Oversee existing Salesforce user accounts and facilitate proper access and permissions for new users. Collaborate closely with Salesforce Account Executives to manage contract, billing, and licensing inquiries, ensuring effective communication and swift resolutions. Document and analyze how various business functions utilize Salesforce, translating their requirements into clear process flows. Prepare and present Statements of Work (SOW) for external partners (approximately 20% of the role). Develop, implement, and enhance custom Salesforce workflows and processes (approximately 80% of the role). Troubleshoot and resolve Salesforce-related issues to maintain seamless operations. Design and optimize ServiceCloud user interfaces for a user-friendly experience. Continuously assess Salesforce workflows and features to identify improvement opportunities and boost overall efficiency. Proactively enhance productivity by identifying and implementing improvements within Salesforce.

We are searching for a dedicated IT Onsite Support Specialist to manage daily IT operations with a focus on resolving end-user requests and incidents. The perfect candidate will exhibit exceptional technical expertise, a customer-centric mindset, meticulous attention to detail, strong problem-solving skills, and the ability to multitask in a fast-paced environment.Key Responsibilities:Conduct second-line investigations and diagnoses for IT-related issues.Resolve and close incidents/service requests according to help desk protocols within specified timelines.Escalate unresolved incidents/service requests promptly as per agreed timelines.Document relevant incident/service request details in accordance with help desk procedures.Maintain communication with clients regarding the progress of incidents.Troubleshoot and resolve desktop incidents and VIP requests.Ensure tickets are consistently updated until resolution.Collaborate with clients, internal IT support teams, and third-party providers as required.Coordinate with vendors for hardware repairs.Perform staging of PCs and laptops.Execute IMAC (Install, Move, Add, and Change) activities.Manage mobile phone requests, including corporate SIM cards.Support trading markets with their specific workstation setups and requirements.Assist night desk personnel working outside of regular office hours.Prepare video conferencing setups as requested.Contribute to special event support.Create and maintain thorough documentation.Regulatory Responsibilities:Ensure ethical behavior within your area of responsibility by demonstrating values such as honesty, integrity, due diligence, fair dealing, and compliance with relevant laws and regulations.

Join PRISM+, the premier Singaporean brand specializing in direct-to-consumer smart home appliances. Our mission is to deliver innovative products at accessible prices. As a fast-growing organization, we are excited to welcome new team members to share in our journey toward excellence.We are in search of a talented Smart Lock Installation Technician. In this role, you will be pivotal in installing, troubleshooting, and maintaining our advanced smart lock systems, ensuring peak performance and high customer satisfaction. You will collaborate closely with our Customer Service, Product, and Operations Teams to deliver outstanding service to our clientele.Key ResponsibilitiesTravel to customer residences for the installation and troubleshooting of smart lock systems.Conduct product training for customers and verify the functionality of locks post-installation.Adhere to a structured daily schedule to complete installation tasks efficiently.Maintain a positive, professional demeanor in all customer interactions.Ensure installations and repairs meet company standards and specifications.Accurately document and report all installation, repair, and maintenance activities.Manage inventory of tools and spare parts necessary for daily operations.Maintain the company vehicle in good working condition.Perform any additional tasks as assigned by management.QualificationsProficient in diagnosing and resolving mechanical and electrical issues.Able to read and interpret technical manuals and diagrams.Willingness to work a flexible full-time schedule, including shifts on weekends and evenings.Valid Class 3 driver’s license and access to a vehicle are required.Minimum of 2 years of experience in electrical work, carpentry, or lock installation is preferred.Strong commitment to fulfilling urgent and ad-hoc appointments to enhance customer satisfaction.BenefitsAnnual outpatient benefits, including dental and optical coverage.Birthday leave.Comprehensive health insurance.Performance-based bonuses.Opportunities for career advancement and professional development.

Join PRISM+, Singapore's premier homegrown electronics brand, renowned for revolutionizing the consumer technology landscape. Established in 2017, PRISM+ has swiftly evolved into the number one brand for monitors and smart TVs in Singapore. Our mission is to democratize premium technological innovations, delivering exceptional value and experiences to our customers. With a strong presence in key markets such as Australia, Malaysia, and the Philippines, we have expanded our product range to include a diverse selection of affordable home electronics and appliances.At PRISM+, innovation meets impact. We invite you to be a part of our journey where every idea matters, your personal growth is a priority, and together, we strive for a brighter tomorrow.

PRISM+ is a Singapore-based electronics company recognized for offering premium products at accessible prices. The brand began in 2017 as a direct-to-consumer specialist in display technology and has since become a leading name in monitors and smart TVs throughout Singapore. Its product lineup now spans a range of home electronics and appliances, with operations reaching Australia, Malaysia, and the Philippines. The team at PRISM+ values original thinking and practical results. Employees find their ideas taken seriously and have opportunities to develop their skills. The company’s focus remains on creating meaningful changes in consumer technology and delivering strong value to customers. Role overview This Data Analyst position is based in Singapore. The role centers on supporting business decisions and strategy through data-driven insights. The analyst will work within a team that encourages initiative and values contributions that shape both products and customer experience.

Location: Singapore About PRISM+ PRISM+ is a homegrown electronics brand recognized as a leader in Singapore’s monitor and smart TV market. Since 2017, the company has focused on making premium technology accessible through innovation and value. The team values creativity and encourages growth, aiming to set new standards in consumer technology. Role Overview The Events Executive manages the full lifecycle of retail events, including large-scale megashows and pop-up activations. This position covers planning, budgeting, execution, and post-event analysis. The goal: deliver events that boost sales and strengthen PRISM+’s presence in the market. Main Responsibilities Plan and coordinate retail events from concept through completion Manage event budgets and timelines Oversee on-site event execution Analyze event outcomes and recommend improvements

Join PRISM+, Singapore’s premier homegrown electronics brand, committed to making cutting-edge technology accessible to everyone. Established in 2017, PRISM+ has swiftly ascended to become the top monitor and smart TV brand in Singapore, with a growing presence in Australia, Malaysia, and the Philippines. Our mission is to revolutionize the electronics industry by providing innovative solutions and exceptional value that extends beyond mere products.At PRISM+, we believe in the power of innovation and its potential to create a meaningful impact. We invite you to embark on a career journey where your ideas are valued, your professional growth is prioritized, and together, we can build a brighter future in consumer technology.As a Visual Merchandising Associate, your primary goal will be to curate an enticing aesthetic layout for PRISM+ retail stores and trade shows, making our products not only visually appealing but also easy to compare and purchase. This hands-on role requires executing merchandising standards, supporting product launches and promotions, and optimizing customer movement throughout the store—from hero zones and demo areas to accessory displays and bundle storytelling.In collaboration with Retail Operations, Store Managers, and Marketing/Design teams, you will help translate our omni-channel campaigns into a cohesive in-store experience.

Join PRISM+, Singapore’s premier homegrown electronics brand, renowned for bringing innovative technology within reach of everyone. With a strong presence across Australia, Malaysia, and the Philippines, our mission is to revolutionize the industry through quality and affordability. Established in 2017, PRISM+ rapidly ascended to the top of the market as the leading monitor and smart TV brand in Singapore, celebrated for its exceptional customer service and value-driven products. Our offerings have expanded to include an extensive range of premium home electronics and appliances, ensuring that quality technology is accessible to all.Embark on an exciting journey with us at PRISM+, where your ideas can flourish, your professional growth is prioritized, and together, we can shape the future of consumer technology.We are currently seeking passionate Retail Sales Associates to bolster our retail team! In this role, you will be pivotal in attracting customers, driving sales, and embodying our brand values. Your duties will encompass engaging with customers, supporting product launches and events, enhancing product knowledge, and responding to inquiries and concerns.Key ResponsibilitiesIdentify customer needs and promote appropriate products effectively.Demonstrate a willingness to learn and grasp technical specifications of consumer electronics.Adapt to various customer personalities and effectively address their needs.Continuously enhance product knowledge and deliver engaging presentations to customers.Follow up with customers and assist them in product selection.Set up appealing product displays and promotional booths.Assist customers with purchases via POS and e-commerce channels.Maintain a tidy and organized store environment.Conduct product demonstrations and presentations for customers and stakeholders.Establish positive relationships through meaningful customer interactions.Provide constructive feedback for the improvement of retail operations.Achieve daily sales targets and accurately submit sales and end-of-day reports.Perform ad-hoc tasks as assigned by Store Manager or Supervisor.QualificationsAvailable to work 5 days a week, including weekends and public holidays.Willingness to travel when required.A strong sales orientation and drive to succeed.Well-groomed with a friendly and positive demeanor.Excellent interpersonal and communication skills.Proactive and highly motivated team player.Previous experience in retail sales or consumer electronics is advantageous.

PRISM+ is a Singapore-based electronics brand recognized for making premium technology accessible. Since launching in 2017, the company has expanded from a direct-to-consumer display startup to become Singapore’s leading monitor and smart TV provider, with operations in Australia, Malaysia, and the Philippines. PRISM+ is known for offering quality products at accessible prices and for attentive customer support. Role overview The Retail Store Supervisor manages daily activities at a PRISM+ retail location in Singapore. This position focuses on smooth store operations, strong customer service, and supporting the team to reach sales and operational objectives. What you will do Supervise and assist retail staff on the sales floor Uphold high standards of customer service Track store performance and help the team achieve sales targets Oversee store operations, including inventory management and merchandising Working at PRISM+ PRISM+ encourages team members to share ideas and develop their careers. The company values innovation and aims to make a meaningful impact as it grows in the consumer technology sector.

Join PRISM+, Singapore's premier homegrown electronics brand, as we redefine the landscape of consumer technology. Established in 2017, we have rapidly evolved into the leading provider of monitors and smart TVs in Singapore, with a footprint extending across Australia, Malaysia, and the Philippines. Our mission is to democratize premium technology, delivering innovative products that surpass traditional industry standards. At PRISM+, we are driven by a commitment to excellence and an unparalleled customer experience, offering a diverse range of affordable premium home electronics and appliances.Become a part of our dynamic team where your creativity and ideas are valued, your professional development is our priority, and together, we can shape the future of technology.

Join PRISM+, Singapore’s premier homegrown electronics brand, specializing in making premium technology accessible to all. With a robust presence in Australia, Malaysia, and the Philippines, our mission is to disrupt traditional markets through innovative solutions and exceptional value that transcends mere products. Since our inception in 2017, we have rapidly ascended to become Singapore's top monitor and smart TV brand, celebrated for our affordable premium offerings and award-winning customer service. Our product line has expanded to include a diverse range of home electronics and appliances.At PRISM+, we invite you to be part of an exciting journey where innovation and impact converge. Here, your ideas will be valued, your professional development encouraged, and together, we’ll shape the future of consumer technology.As we embark on our next growth phase, we are seeking a Strategy & Competitive Intelligence Analyst to collaborate closely with the Founder’s Office on high-impact, cross-functional initiatives.This pivotal role straddles product, commercial, and operational realms, emphasizing a thorough understanding of the competitive landscape and translating insights into actionable strategies. You will be instrumental in ensuring the business remains ahead of market trends, identifying opportunities for growth, and facilitating informed strategic decisions.