Office Manager / Executive Assistant at First Focus | Melbourne

Join our growing team at National Jet Systems as we expand our Airbus A220 fleet.Exciting opportunities available in Brisbane, Melbourne, and Sydney.National Jet Systems is thrilled to announce we are currently seeking applications for First Officer positions on our expanding A220 fleet. This is a fantastic opportunity to be part of a team that embraces innovative training and promotion practices for our Flight Crew.As we continue to grow our fleet of A220 aircraft, we are looking for talented individuals who are eager to advance their aviation careers. Positions are available at our bases in Melbourne, Sydney, and Brisbane.

About UsAt Intellect, we are a pioneering mental health technology firm, making a difference across over 100 markets globally. We collaborate with employers, insurers, and government bodies to provide coaching, counselling, and therapeutic services throughout Australia. As we enhance our Employee Assistance Program (EAP) provider network, we are looking for dedicated coaches, counsellors, and psychologists to join our team. Whether you are seeking to complement your existing private practice or embark on a full-time career with us, Intellect offers versatile employment options tailored to your lifestyle.Why Work With Us?Various employment models: freelance, contracted, part-time, or full-time, allowing you to maintain your own client base while expanding within Intellect.Attractive remuneration and perks.Reduced administrative workload — we manage scheduling, billing, and client matching.Ongoing supervision and Continuing Professional Development (CPD) support.Access to a diverse clientele, ranging from local employees to global Fortune 500 corporations.Additional opportunities for engagement: Critical Incident Stress Program (CISP), webinars, in-person seminars, and clinical leadership roles.Key ResponsibilitiesProvide one-on-one telehealth and onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment).Deliver CISP (Critical Incident Stress Programme) either virtually or onsite as necessary.Facilitate optional webinars and in-person seminars.Support employees in enhancing their wellbeing, resilience, and stress management.Collaborate with Intellect’s internal clinical team to enhance EAP initiatives.

Join QantasLink, Australia's premier regional airline, as a Direct Entry First Officer. Enjoy a competitive salary ranging from AUD $79,252 to $94,383, plus superannuation and allowances. With bases in Cairns, Brisbane, Sydney, Melbourne, and Adelaide, this full-time role offers you the chance to connect metropolitan and regional areas through over 2,000 weekly flights.As a pilot at QantasLink, you will experience the thrill of hands-on flying, engaging with a variety of regional ports while maintaining a healthy work-life balance with shorter flight sectors. Become part of our supportive team that values community and camaraderie.QantasLink serves as the ideal entry point into the Qantas Group, providing pilots with accelerated career progression opportunities, including command roles and various training experiences that ensure a rewarding career path.

Join us at AECOM as we embark on a transformative journey to empower First Nations communities through our Building Futures Together initiative. We are seeking passionate individuals who are committed to making a positive impact by developing sustainable solutions that honor the rich cultural heritage of First Nations peoples.

Join our dedicated team at National Vision as an Optometrist in Melbourne. We are seeking a passionate and skilled professional to provide exceptional patient care and eye health services. This is an opportunity to work in a supportive environment where you can grow your career and make a positive impact on the community.

About the Role Kraken123 is looking for an Office Manager to keep our Melbourne office running smoothly. This role handles daily operations and helps maintain an efficient, organized workspace. What You Will Do Oversee day-to-day office activities Manage administrative tasks Support the operational team as needed Location This position is based in Melbourne.

Are you a Service Delivery leader who truly makes an impact?We seek an individual who remains composed during escalations, possesses commercial savvy without being unapproachable, and operates effectively without the rigidity that comes with traditional roles. You can seamlessly engage both a CIO and a Level 1 technician in a single conversation, leaving both feeling valued and understood.We are on the lookout for a high-achieving Service Delivery Lead to oversee one of our national teams (approximately 12 to 15 talented individuals), primarily working with our Philippines-based team. You will be the pulse of operations for a portfolio of clients, focusing mainly on support but also diving into other business areas as opportunities arise.If you thrive in a culture of accountability and autonomy, where micromanagement is a thing of the past, then we encourage you to read further.About First FocusAs Australia’s leading mid-market Managed Service Provider, recognized by Cloudtango for eight consecutive years, we pride ourselves on our growth and stability.With a team of over 360 professionals across Australia, New Zealand, and the Philippines, our expansion is steady, sustainable, and free from unnecessary drama.We foster an environment that is informed, aligned, supportive, and rewarding of exceptional performance. Our operational philosophy is not just a slogan; it’s how we conduct our business.Learn more about our operational approach here:https://www.firstfocus.com.au/about-us/What Sets This Role ApartLead a genuine cross-border team, not just gain exposureInfluence engineers and support technicians while working with actual SMB and mid-sized clientsEnjoy the trust to manage your portfolio without micromanagement or unnecessary reportingPlay a key role in integrating AI and automation into service delivery in practical, results-oriented waysThis role embodies the principles of Win Together and Be the Solution. We tackle challenges head-on rather than passing them along.Key ResponsibilitiesLead a team of 12 to 15 support professionals (mostly based in the Philippines) while driving their performance, alignment, and growthTake responsibility for SLAs, client satisfaction, escalations, and overall operational excellenceAct as the main operational escalation point for clients and collaborate closely with Dispatch, Projects, Engineering, and Client ServicesFoster continuous improvement by leveraging AI and automation to resolve recurring issues and enhance efficiency and qualityEnsure that support agreements are met, evaluated, and continually optimizedYes, meetings will take place, but they will be purposeful.

Take charge of relationships. Drive strategic initiatives. Transform IT into a competitive advantage.First Focus stands as Australia's premier mid-market Managed Service Provider (MSP), a title we wear with pride, endorsed by Cloudtango for eight consecutive years as the top MSP in Australia. With a dedicated team of over 330 professionals across Australia, New Zealand, and the Philippines, we continue our trajectory of growth after more than 15 years in the industry.Our culture is centered around being informed, aligned, and supportive, with a strong emphasis on recognizing and rewarding performance. We seek intelligent individuals who are eager to take on real responsibilities, devoid of office politics or distractions—just talented people engaged in impactful work.The RoleThis is not a passive role; as a Technical Account Manager, you will serve as the trusted advisor for a diverse portfolio of small to mid-market clients. You will adeptly navigate between technical intricacies and business strategies, simplifying complex concepts to assist clients in making informed IT decisions.Your skills will include technical proficiency, commercial acumen, and the ability to engage effectively with stakeholders at all levels. You will converse about infrastructure, cloud solutions, and security with engineers, while also articulating risk assessments, ROI, and strategic priorities with clients ranging from IT managers to C-suite executives.You will:Serve as the primary technical and strategic advisor for your assigned client portfolioFacilitate meaningful QBRs, roadmap planning sessions, and business reviewsConvert technical insights into actionable business strategiesIdentify opportunities for enhancing security, improving infrastructure, and optimizing investmentsGuide clients from reactive IT practices to proactive management through CORE, our service that secures their environments, integrates AI and automation, ensures compliance, and delivers measurable ROICollaborate closely with engineering and service teams to fulfill commitmentsEstablish long-term, trust-based relationships where clients feel genuinely supportedWhy You’ll Love It HereGenuine ownership of your client accountsAutonomy in decision-making, supported by seasoned leadershipAccess to knowledgeable engineers who are always available to assistA culture that prioritizes customer delight over mere satisfactionFlexible hybrid working arrangements that honor work-life balanceWhat We’re SeekingProven experience as a Technical Account Manager, IT Consultant, or in a similar role within an MSP or complex multi-client setupRobust technical expertise in infrastructure, cloud technologies, security, and modern workplace solutionsEffective communicator adept at engaging senior stakeholders and C-suite executivesStrong commercial insight, comfortable discussing budgets, value propositions, and long-term strategiesComposed, solution-oriented approach in complex scenarios

THE ROLEAs an integral part of our team, your daily responsibilities will encompass the following:Acquire, nurture, and sustain new business opportunities.Oversee the entire charter process from initial inquiry through to successful completion.Utilize established industry connections while actively seeking new revenue prospects through strategic networking and outreach.Engage in negotiations with aircraft operators to obtain competitive pricing and ensure optimal availability.Maintain comprehensive knowledge of global charter markets, aircraft availability, and operator performance.Provide exceptional client service and uphold confidentiality at all times.Contribute to the strategic development of our local charter operations, influencing market strategies and growth initiatives.Serve as a representative within key industry networks and client relationships.As our business expands, take on mentorship roles for junior brokers.Collaborate closely with senior management on long-term growth strategies and team scaling.

Join our vibrant team as an HR Officer at MSX International in Melbourne, Australia. We are looking for a dedicated and proactive individual who is passionate about fostering a positive workplace culture and enhancing organizational development. In this role, you will oversee the complete recruitment lifecycle, manage compensation and benefits, spearhead employee engagement initiatives, support training and development programs, and effectively address employee relations and issues.Key Responsibilities:Lead end-to-end recruitment processes including sourcing, interviewing, and onboarding of new hires.Manage compensation and benefits programs to ensure competitive offerings.Develop and coordinate engaging employee activities to enhance workplace morale.Facilitate training and development initiatives to promote employee growth.Address employee inquiries, grievances, and conflict resolution with professionalism.Maintain accurate HR records and ensure compliance with local employment regulations and corporate guidelines.Collaborate with cross-functional teams to streamline HR operations and support organizational goals.

Established in 2015, Shield AI is a pioneering venture-backed deep-tech company dedicated to safeguarding both service members and civilians through cutting-edge intelligent systems. Our innovative products, including the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines, play a crucial role in enhancing operational safety and efficiency globally. With a presence across the U.S., Europe, the Middle East, and the Asia-Pacific, our technology actively supports operations in diverse environments. For further details, please visit www.shield.ai. Connect with us on LinkedIn, X, Instagram, and YouTube. Job Overview:Join our dynamic Australian Engineering Team as a Staff Systems Engineer, where you will play a pivotal role in designing integrated solutions utilizing the Hivemind Vision and Mission Autonomy technology stacks.Your Responsibilities Include:- Collaborating with programmatic leadership to assess System Engineering effort requirements.- Working alongside System Design Teams (including Human Factors, UX, and Architecture) to translate solution designs into actionable specifications.- Partnering with System Development & Test teams (Development, Integration, Testing) to establish robust system architectures.

first-focus seeks an HR Coordinator & Branch Manager based in Melbourne, Victoria. This position blends human resources duties with oversight of daily branch operations. Role overview The HR Coordinator & Branch Manager supports people operations, handling HR tasks while also ensuring the branch runs smoothly. The focus is on maintaining a collaborative and productive environment for staff and clients. Main responsibilities Manage human resources functions, including supporting staff and workplace policies Oversee day-to-day branch operations to meet performance goals Foster a positive and collaborative workplace culture Location This role is based in Melbourne, Victoria, Australia.

The Senior Systems Engineer position at Culture Amp centers on designing and implementing scalable technology solutions. This role supports the growth and reliability of product offerings by shaping both the systems architecture and the broader technical roadmap. What you will do Design and implement systems that scale with business needs Work closely with teams across the company to integrate new solutions Focus on performance optimization and seamless integration Contribute to the reliability and ongoing improvement of technical services Requirements Experience in systems engineering and architecture Ability to collaborate with cross-functional teams Strong background in building and optimizing scalable systems This Melbourne-based role offers the chance to influence Culture Amp’s technical direction and ensure dependable services for customers.

Join our dynamic team at System Canada Technologies as a Senior Business Analyst. In this pivotal role, you will leverage your analytical skills to drive strategic initiatives and enhance business processes. Collaborate with cross-functional teams to identify opportunities for improvement and implement effective solutions that align with our organizational goals.

Role overview Maincode is seeking a Distribution Engineer for Matilda in Melbourne. This position centers on designing and managing AI-driven systems to support how Matilda connects with its users. The focus is on building distribution strategies that enable growth, with a strong emphasis on automation and scalability. The team at Maincode works across research, engineering, and operations to develop solutions that move beyond manual processes. The aim is to create systems that operate independently and efficiently, allowing one person to accomplish what previously required a full team. What you will build AI agent pipelines to generate, test, and optimize ads, content, and messaging at scale Growth strategies for paid, organic, and owned channels Experimentation frameworks to improve performance across the user funnel Real-time feedback loops that connect to data sources and APIs for informed decision-making A self-improving, autonomous distribution engine

Role overview The NetSuite Functional Analyst at carsales focuses on making the most of the NetSuite platform and ensuring it works well with other corporate systems. This position involves close collaboration with teams across the business to find improvement opportunities and deliver practical solutions that support daily operations. What you will do Collaborate with colleagues in various departments to understand business requirements related to NetSuite Spot opportunities to improve how NetSuite integrates with other systems Assist in implementing changes that streamline and enhance business operations Contribute to ongoing efforts to improve business performance through more effective system use Location This position is based in Melbourne.

Join System Canada Technologies as an Assistant Director at the Executive Level 1 in Melbourne. This pivotal role will involve strategic leadership in various initiatives aimed at enhancing the operational efficiency and effectiveness of governmental functions. Your expertise will contribute to policy development and implementation, ensuring alignment with the overarching goals of the Government of Australia.

The Compliance and Security Officer at Kordamentha helps protect the organization’s integrity and ensures that regulatory requirements are met. This position is based in Melbourne and focuses on both compliance and security responsibilities. Role overview This role involves creating, updating, and maintaining compliance policies and procedures. Regular monitoring of these policies is essential to confirm their effectiveness and to identify areas for improvement. Key responsibilities Develop and implement compliance policies tailored to regulatory standards Maintain up-to-date procedures to support ongoing compliance Monitor the effectiveness of existing policies and recommend adjustments as needed Support efforts to mitigate organizational risks and strengthen security practices Impact By taking on these responsibilities, the Compliance and Security Officer helps Kordamentha reduce risk and maintain a strong security posture across the business.

Navitas Limited is hiring a Schools Engagement Officer to join the team in Melbourne. This position centers on developing strong relationships between schools and the wider community. The role involves working closely with educational institutions to encourage student involvement, promote various programs, and support academic growth. Main responsibilities Partner with schools to enhance student engagement Promote educational programs to students and school staff Support efforts that help students achieve academically Work collaboratively with school personnel and community organizations Requirements Strong, clear communication skills Interest in education and supporting student development Ability to form positive relationships within school communities