About the job
The Office Assistant for Gynecologic Oncology at Luminis Health supports the daily operations of an ambulatory clinic in Annapolis, MD. This position centers on greeting patients, handling registration and scheduling, and managing a variety of office tasks through a computerized practice management system. Maintaining accurate and confidential patient medical records is a key part of the role. The Office Assistant works closely with physicians and staff to keep the clinic running efficiently, and helps ensure a welcoming experience for patients both in person and over the phone.
Main responsibilities
- Welcome patients, register them accurately, and update their information in the practice management system.
- Coordinate with insurance companies and medical offices to secure referrals and verify coverage.
- Scan and abstract documents as needed.
- Request and obtain patient records from other healthcare facilities when required.
- Answer incoming calls, schedule appointments, relay messages, and direct calls appropriately.
- Support the daily business operations of the office.
Requirements
- High school diploma or GED required. Completion of an accredited training program is preferred.
- At least one year of clerical or billing experience in a medical office preferred.
- Strong customer service background highly preferred.
Certification
- Certification in Medical Interpretation is required for those acting as a bilingual or multilingual interpreter.
Working conditions
This position typically does not involve exposure to blood-borne pathogens. Luminis Health provides reasonable accommodations for individuals with disabilities, consistent with the Americans with Disabilities Act.
