About the job
About Honest Networks
At Honest Networks, we are committed to providing high-speed, affordable internet service to empower communities, enabling education, creativity, and enjoyment. As a fast-growing, venture-backed internet service provider based in Manhattan, we pride ourselves on delivering gigabit internet at transparent prices, complemented by outstanding customer support. We believe our success stems from our dedicated team members who exhibit integrity, a strong work ethic, and a zeal for continuous learning. If you thrive in a dynamic, mission-oriented environment, we invite you to apply and become a part of our team. Discover more at www.honest.net.
About the Role
We are seeking a skilled Network Engineer to join our expanding team. This full-time position requires availability from 8 AM to 4 PM, Tuesday through Saturday.
Primary Responsibilities
- Swiftly addressing incoming technical support inquiries and challenges.
- Engaging directly with current and potential customers via phone, text, web chat, and email.
- Conducting advanced troubleshooting of Wi-Fi and other WAN/LAN networking concerns.
- Providing direct assistance to the lead engineer.
- This position is not remote and requires presence in New Jersey, New York, Connecticut, or Philadelphia.

