About the job
About SAMY
SAMY specializes in brand communication, combining research, creativity, technology, and influencer marketing to build data-driven solutions for brand growth. With a team of over 1,000 professionals in more than 15 offices across 18 countries, including Europe, the U. S., and Latin America, SAMY supports over 100 clients and delivers digital campaigns from concept to execution.
Role Overview
The NetSuite Technical Administrator will manage system administration, provide daily support, and participate in technical projects for SAMY’s operations. This role focuses on maintaining system integrity, resolving incidents, and working closely with the Functional Lead on new country implementations, feature rollouts, and integrations. The position reports to the Head of IT and is based in Madrid, Comunidad de Madrid, Spain.
Main Responsibilities
- Configure and administer NetSuite, including user roles, permissions, and system setup.
- Deliver daily support and troubleshoot issues through the ticketing system.
- Maintain workflows, system security, and operational continuity.
- Support global rollouts in new subsidiaries, ensuring alignment with company standards.
- Manage integrations with other corporate platforms such as CRM, expense management, and consolidation tools.
- Develop and maintain SuiteScript, workflows, and customizations within NetSuite.
- Work with the Functional Lead to deliver comprehensive solutions for business needs.
- Create user documentation, lead training sessions, and encourage knowledge sharing to support adoption.
- Provide backup coverage to ensure uninterrupted operations during absences.

