companyInetum logo

Monitoring Team Lead at inetum2 | Mexico City

InetumMexico City
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Mid to Senior

Qualifications

Requirements:University degree in a relevant technical field.5+ years of experience in team and project management.3+ years of experience with relevant technical tools and platforms. Ability to work collaboratively in a global team environment. Strong understanding of monitoring solutions and incident management processes.

About the job

Profile of the Monitoring Team Lead

Degree Requirements

A University Degree in a technical field such as Computer Science, Telecommunications, or Mathematics is required.

Demonstrable Experience

At least 5 years of proven experience in team leadership, project management, and decision-making within a technological context.

Technical Areas Experience

A minimum of 3 years of experience with technical areas, platforms, tools, and programming languages relevant to this role.

Service Hours

Service coverage is from 7:00 AM to 6:00 PM, managed globally by team members.

On-Call Requirement

On-call service may be required.

Specific Knowledge Required

Familiarity with BMC TrueSight Synthetic Monitoring, Elastic Synthetic Monitoring, BMC Entuity, BMC ProactiveNet Performance Manager, BMC Patrol Configuration Management, BMC Patrol Central, RTServers, OpsGenie, and CA Spectrum is essential.

Main Functions and Tasks:

  1. Monitoring Role Definition:
    • Collaborate in technical group meetings and assist project/application teams in defining monitoring processes.
    • Analyze requirements for monitoring solutions tailored to specific needs.
    • Identify corporate or standardized monitoring solutions that best fit the needs.
    • Design monitoring strategies for new solutions, applications, or infrastructure.
    • Implement, test, and standardize the new monitoring solutions.
    • Create comprehensive documentation for all monitoring designs.
    • Integrate monitoring tasks into incident and change management processes.
  2. Configuration of Monitors and Metrics:
    • Ensure proper installation of monitoring tools on necessary systems.
    • Configure monitors in compliance with corporate standards.
    • Apply relevant performance metrics for comprehensive monitoring.
    • Enhance event data to provide context for incident resolution.
    • Automate the installation and updating of monitoring systems.

About Inetum

inetum2 is a global agile digital consulting firm dedicated to fostering continuous renewal among our 27,000 professionals. In this era of post-digital transformation, we empower each individual to shape their career path according to personal preferences, work practically with clients to build a more positive world, innovate locally across 26 countries, and harmonize their professional growth with personal well-being.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.