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Mobile Service Technician - Southfield, MI

Lucid MotorsSouthfield, MI
On-site Full-time

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Responsibilities:Act as a Service Advisor and perform parts department duties, including ordering, returns, and inventory management. Engage directly with clients to deliver an exceptional customer experience. Utilize appropriate software to document all customer vehicle interactions thoroughly. Maintain extensive knowledge of High Voltage (HV), Low Voltage (LV), and general Electric Vehicle (EV) systems. Conduct thorough walk-around assessments and write-ups, accurately identifying primary concerns through verbal interviews and visual inspections. Document client concerns accurately to facilitate diagnosis and repair.

About the job

Leading the Future of Luxury Electric Mobility
At Lucid, our mission is to revolutionize the electric vehicle market by delivering stunning luxury electric cars that enhance the human experience while overcoming traditional barriers of space, performance, and intelligence. Our vehicles are intuitively designed for a future where mobility is both liberating and sustainable.
 
By emphasizing fundamental principles of exceptional design, we aim to redefine the standards of luxury electric vehicles, ensuring that every choice we make serves both the individual and the environment. When freed from conventions, we empower our customers to shape their own experiences.
 
Join a team of some of the most brilliant minds in the industry. In addition to competitive salaries, we foster a community for innovators eager to make meaningful contributions. If you're committed to creating a more sustainable future, Lucid is the ideal workplace for you.

The Mobile Service Technician role is an exciting opportunity to provide field service repairs. In this position, you will travel to client locations to diagnose, maintain, and repair Lucid Motors vehicles on-site. You will be supplied with a service van or truck and all necessary tools. This position allows you to work independently while having the support of your nearest service location. You will showcase your passion for sustainable transportation and utilize your problem-solving skills in a dynamic environment. As a Mobile Service Technician, obtaining ASE certifications within the first 6-8 months of hiring is expected, and Lucid will cover the associated costs for successful completion.

About Lucid Motors

Lucid Motors is at the forefront of luxury electric vehicle innovation, committed to creating sustainable transportation solutions that blend advanced technology with exquisite design. We believe in empowering our customers to transcend traditional automotive limits and embrace a new era of mobility.

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