About the job
About Us
At Newcode.ai, we're revolutionizing the way legal professionals and law firms leverage artificial intelligence to create impactful solutions. Joining our dynamic and rapidly expanding team means working alongside visionary founders at the forefront of AI and legal technology, where your contributions will shape both our innovative product and the future of the legal profession.
Our workplace thrives on a foundation of trust, inclusivity, and excellence. If you excel in fast-paced environments, enjoy tackling intricate challenges, and are passionate about AI and startups, Newcode.ai is your ideal career destination.
Position Overview
As a Legal Engineer at Newcode.ai, you will play a pivotal role as a liaison between our clients and the product & engineering teams. By deeply engaging with the workflows of legal professionals, you will gain a comprehensive understanding of their processes and identify opportunities for AI to create significant value. Your ability to convert these insights into AI-driven solutions, optimized prompts, and structured workflows is crucial for delivering measurable results.
You will act as a strategic partner throughout the customer journey, guiding law firms from onboarding to user adoption, expansion, and long-term value realization. Your role will also involve championing customer needs and actively participating in our AI product development. With a commercial mindset, you will manage customer relationships, pinpoint growth opportunities, and enhance our product offerings.
In essence, you will be equally adept at facilitating workshops with legal executives and contributing to discussions with our engineering team.
- Fostering Legal Innovation
- Collaborate with legal, product, and engineering teams to identify, scope, and implement AI-enhanced legal solutions for our partners and clients.
- Document solutions, create internal knowledge resources, and contribute to a repository of scalable legal engineering playbooks to support our growth.
- Ownership of Customer Experience
- Lead onboarding sessions and workshops for legal teams, supporting pilot projects and ensuring successful user adoption of new tools and workflows.
- Establish clear benchmarks and milestones with clients, monitor progress, and manage renewal and expansion discussions while proactively identifying growth opportunities within existing accounts.
- Strategic Enablement & Adoption
- Identify and implement use cases that align with customer objectives.
- Drive measurable adoption by understanding legal workflows and translating insights into solutions that provide genuine value, continually refining them as needs evolve.
- Customer Advocacy
- Act as the internal voice of the customer, advocating for their needs and ensuring a customer-centric approach to our product development.

