About the job
Welcome to TOCA Social, the pioneering dining and entertainment concept that brings a unique football twist to your experience! Since opening our first venue at The O2 in London in 2021, we have expanded to three locations across the UK and are thrilled to announce our upcoming venue in Dallas, US, with plans for Paris, Mexico, and Guatemala by 2026!
At TOCA Social, we believe that everyone should play! No prior football knowledge is necessary; if you thrive in a vibrant and entertaining atmosphere, you're bound to love our innovative concept!
About the Role:
Location: Hybrid, requiring travel to venue locations across the UK and Europe at least two times per week.
Reports To: Global Talent Development & Learning Lead
Hours: 45 hours per week, with one day dedicated to completing the Level 5 Digital Learning Designer Qualification.
Contract Length: 19 months, with potential for a permanent position based on business needs.
Anticipated Start Date: April 2026.
As TOCA continues to grow in both corporate and franchise markets, we are enhancing our learning systems to keep pace with operational changes while facilitating long-term leadership and capability development. The Learning Designer & Administrator Apprentice will be responsible for designing, maintaining, and reporting on learning content and platforms for both TOCA brands (Soccer and Social), ensuring that learning remains accurate, accessible, and relevant.
This apprenticeship is tailored for individuals early in their learning or People & Culture career, providing the opportunity to work closely with our Global Talent & Development Partner and gain firsthand experience in a global learning and development role.
Key Responsibilities:
Learning Design & Content Maintenance:
Creation and upkeep of operational learning materials across both TOCA brands, including:
- Classroom-based workshop materials (participation guides, facilitation guides, and tools for workshops).
- E-learning modules and structured learning pathways for team members.
- Job aids, SOPs, and assessments.
- New venue opening learning toolkits.
Quickly and accurately updating training materials in response to operational changes, such as:
- Menu changes.
- Service updates.
- System and process modifications.
- New territory launches.
LMS Administration:
End-to-end management of TOCA’s global learning platforms, including:
- Maintaining clean and accurate learning pathways.
- Uploading, updating, and archiving learning content.
- Monitoring completion rates, engagement, and learner progress.
- Building quizzes, assessments, and knowledge checks.
- Ensuring data accuracy and platform governance.
Reporting & Insight:
You will support...
