companyBiglight logo

Lead UX Designer

BiglightLondon, England, United Kingdom
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Senior

Qualifications

SKILLS WE ADMIREStrategic thinker capable of connecting research, service design, and UX to deliver holistic experiences aligned with business objectives. Hands-on practitioner who excels at solving complex problems while providing intuitive and elegant solutions. Empathetic mentor who empowers others to reach their potential. Commercially aware and creatively adept. Decisive and adaptable in dynamic, fast-paced environments. Skilled collaborator who aligns stakeholders and fosters shared ownership.

About the job

WHY CHOOSE BIGLIGHT?

About Us

At Biglight, we are a premier experience design agency dedicated to empowering top B2C and B2B brands to create extraordinary customer experiences that yield significant commercial results. Our expertise lies in integrating UX, design, insights, and experimentation, enabling our clients — including renowned organizations like The North Face, ASDA, and M&S — to unlock new value.

We pride ourselves on being a people-centric organization, fueled by talented professionals who are passionate about making a difference. We prioritize hiring exceptional talent from diverse backgrounds and strive to cultivate an environment conducive to professional growth while delivering outstanding results for our clients.

As the Lead UX Designer, you will serve as a senior individual contributor with strategic influence, spearheading complex projects and enhancing experience design. You will play a key role in defining frameworks, advocating for design thinking, and illustrating how user-centered methodologies drive measurable business success.

What’s in it for You

In this role, you will maintain and advance practice-level standards for experience and service design, ensuring alignment with client goals. You will embody the benchmark for excellence within the Experience Design team, showcasing how design impacts commercial success.

Your contributions will include refining research frameworks (both qualitative and quantitative), service design methodologies (from journey mapping to service blueprints), and change management strategies (process design and organizational change), creating the optimal conditions for impactful outcomes.

We value a customer-centric approach while maintaining a strong business acumen.

Lead with Influence

You will inspire and empower your colleagues, nurturing a culture of collaboration, innovation, and continuous improvement.

Your leadership will contribute to fostering a proactive leadership culture within the business, mentoring team members and creating an environment where excellent ideas flourish.

Build Trusting Relationships

Working closely with senior client stakeholders, you will earn their trust by delivering work that marries creative ambition with strategic clarity.

Your efforts will bolster Biglight’s reputation as a partner that designs innovative services, experiences, and processes that transform business operations.

About Biglight

Biglight is a leading experience design agency committed to helping top B2C and B2B brands create exceptional customer experiences that drive significant business impact. Our collaborative approach combines UX, design, insights, and experimentation, making us the go-to partner for brands like The North Face, ASDA, and M&S.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.