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Lead Field Technician IV/Tester

On-site Contract

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Experience Level

Manager

Qualifications

Required Skills and ExperienceA minimum of 5 years of experience in installation and testing, with proven lead tester capabilities. Preferred certification in Fujitsu Flashwave 9500 and Juniper MX480 for testing and turn-up. Strong technical knowledge of Telcordia GR-1275 standards. Proven ability to work independently in a fast-paced environment, demonstrating self-motivation and effective prioritization. Excellent written and verbal communication skills. A positive, customer-oriented attitude capable of handling challenging situations with integrity and empathy. Valid state driver’s license is required. Successful completion of drug and alcohol testing, along with a criminal background check. Willingness to travel extensively throughout Kentucky.

About the job

Join our dynamic EF&I team as a Lead Field Technician IV/Tester, where your expertise will take you across the Commonwealth of Kentucky. This role involves extensive travel to various customer locations, ensuring top-tier service and technical excellence.

Key Responsibilities

  • Install, configure, and test Fujitsu Flashwave 9500 and Juniper MX480 platforms (experience required).
  • Conduct a variety of tests on signaling platforms, including PBX, DS-0 to DS-3, OC-3, and DWDM.
  • Deliver outstanding customer service, addressing escalations and concerns professionally.
  • Lead and mentor junior testers and technicians, guiding them toward project success.
  • Maintain inventory of materials and assist with inventory control.
  • Verify power, perform equipment power-ups, and conduct acceptance checks to meet specifications.
  • Identify and troubleshoot faults to ensure customer satisfaction.
  • Adhere to project deadlines, delivering quality service.
  • Generate detailed test reports and analysis documents, redlining as necessary.
  • Work with engineering drawings and rack layout diagrams.
  • Perform other related duties as assigned.

About CoServe Global Solutions

At CoServe, we believe in mutual success with our business partners. Your goals are our goals, and our commitment to your success drives our operations. We foster long-term relationships that create value and profitability. Our mission is to serve you first, ensuring we both thrive. Our vision is to connect exceptional talent with ideal job opportunities, primarily focusing on IT and Telecommunications. For decades, we've built lasting partnerships that help us find the right candidates at the right time.

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