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Lead Contract Manager for Strategic Accounts

HubSpot, Inc.Cambridge, MA, USANew
Hybrid Full-time $129.8K/yr - $180K/yr

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Experience Level

Manager

Qualifications

We are seeking candidates who: Possess over 5 years of experience in contract or renewal management, or a related field. Have a proven track record of collaborating with legal teams to navigate complex contract specifications. Demonstrate strong negotiation skills and an ability to foster positive relationships with clients. Exhibit a deep understanding of SaaS economics and the ability to improve forecast accuracy. Are capable of mentoring less experienced team members and contributing to the strategic growth of the organization.

About the job

HubSpot’s Strategic Accounts team partners with the company’s highest-value customers. The group works closely with top-tier clients, providing education, business consulting, and attentive service to help them grow.

Role overview

The Lead Contract Manager for Strategic Accounts manages customer contracts for major clients. This position handles contract inquiries, oversees renewals, and aims to ensure customers receive strong value from their partnership with HubSpot. Daily work involves negotiating renewals, collaborating with clients and internal teams, and supporting account growth through a smooth renewal process.

Key responsibilities

  • Negotiate and manage contract renewals with major clients
  • Respond to contract-related questions and requests from customers
  • Work with cross-functional teams to drive account growth
  • Contribute to forecasting for contract renewals
  • Lead process improvements within contract management
  • Mentor junior team members
  • Support strategic initiatives across Contract Management and Customer Success

Work location

This role can be based in Cambridge, MA, performed remotely from anywhere in the U. S., or arranged as a hybrid position.

About HubSpot, Inc.

HubSpot, Inc. is a leading provider of inbound marketing, sales, and customer service software. Our mission is to help businesses grow better by providing tools and resources that foster success and drive customer engagement.

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