Lead Account Manager

Relay is revolutionizing the logistics landscape in the digital age. With a remarkable $35M Series A funding—the largest in Europe’s logistics sector—backed by visionary deep-tech investors Plural, our growth trajectory surpasses that of 99.98% of venture-backed startups. We are on a mission to build the most skilled and innovative team in the logistics industry.Our Mission is to eliminate barriers to commerce. In today's world, exorbitant delivery costs function as an invisible tax on e-commerce, dictating what can be sold online and who can participate. We aspire to create a future where goods can move freely among more people, transforming the online shopping experience into one that is effortless and inclusive for everyone.About Our Team• A dynamic group of ~110 professionals, with over 50% dedicated to engineering, product development, and data analysis.• A wealth of 45+ advanced degrees in fields such as computer science, mathematics, and operations research.• Leveraging thousands of data points analyzed for each parcel we handle.• Cultivating an intellectually stimulating environment characterized by first-principles thinking, rapid feedback loops, and a commitment to constant innovation.The RoleWe seek a Strategic Account Lead (UK) to spearhead the growth, retention, and profitability of our enterprise client portfolio. You will play a vital role in enhancing data integration between Relay and key clients, driving unparalleled network efficiency and performance. As the ambassador for our commercial clients, you will collaborate with various Relay teams to meet essential KPIs for profitable client growth.Ideal Candidate5-7 years of experience in B2B enterprise customer success or client management, preferably within fast-scaling or complex SaaS environments.Exceptional communication skills, with the ability to articulate ideas clearly in both written and verbal formats.Proficient in using Google Slides and Google Sheets for independent analysis and presentation creation.Proven ability to thrive in a fast-paced startup atmosphere and adapt to shifting priorities.Strong comfort level with data analytics; while you won't need to create dashboards, a solid understanding of data is essential.

About MotorwayMotorway is the UK's leading online marketplace for used cars, connecting private sellers with a vast network of verified dealers across the nation. Our innovative platform has transformed the way individuals sell their cars, ensuring they receive the best possible offers. Established in 2017, we have revolutionized this space with our technology-driven approach and have successfully raised £143 million in Series C funding from top-tier global investors.Join us at a pivotal moment in our growth journey and contribute to reshaping the automotive industry.The RoleIn this critical position, you'll be at the core of our dealer operations, managing and nurturing relationships with our most essential dealer partners who contribute significantly to our marketplace.We are seeking a Strategic Account Management Lead to spearhead a team dedicated to our top dealer accounts. This hands-on leadership role involves setting performance expectations, fostering effective operational routines, coaching team members for excellence, and collaborating across departments to translate strategic goals into tangible results.The ideal candidate will possess extensive experience in sales and account management, coupled with a proven history of guiding high-performing teams in client-facing roles. You will be responsible for overseeing key processes, working closely with cross-functional partners, and driving accountability through data-driven insights and targeted coaching.This is an exciting opportunity to support Motorway's mission of creating a better car market for the future. The position is based in London, with weekly travel to Brighton, which is reimbursable.Responsibilities of the Strategic Account Management Lead include:Leading the Strategic Account Managers to achieve defined performance metrics.Establishing and maintaining the team's operational rhythm, including planning, forecasting, pipeline management, and performance reviews.Driving growth and retention among our top dealer partners, focused on sustainable, mutually beneficial relationships.Holding the team accountable for results, leveraging data to identify challenges and foster improvements.Coaching and developing managers through regular one-on-one meetings, deal assessments, and tailored development initiatives.

At AppsFlyer, we view every challenge as an opportunity to innovate. We are on the lookout for a Strategic Account Manager who can help us redefine the future of measurement. In this dynamic role, you will collaborate with exceptional professionals worldwide, within a culture that prioritizes curiosity, teamwork, and personal growth. If you’re eager to showcase your skills on a global platform, this is your opportunity to make a significant impact.About the RoleYou will be responsible for managing the complete commercial lifecycle for AppsFlyer’s enterprise clients. Acting as a strategic partner, you will lead customers through sales, expansions, renewals, and beyond, fostering long-term, meaningful relationships that contribute to both client success and AppsFlyer’s growth.What You’ll DoSales Execution and Territory Growth: Drive new business opportunities with some of AppsFlyer’s largest enterprise prospects while managing and expanding a select portfolio of enterprise clients through new sales, upsells, and renewals. Consistently meet and exceed revenue targets (approximately a 70:30 time split based on client needs).Strengthen and Expand Customer Relationships: Build trust with clients by understanding their business goals and delivering value through thought leadership, insights, and customized solutions.Executional Excellence: Provide exceptional customer service, proactively tackle challenges, and implement strategies to maximize client retention and minimize churn.Collaborate Cross-Functionally: Work alongside internal teams such as product, customer success, and marketing to deliver solutions that cater to client needs and drive revenue.

About GigsAt Gigs, we are pioneering the operating system for mobile services—a seamless platform enabling tech companies to effortlessly integrate global connectivity into their offerings.Much like how Stripe allows businesses to implement payment solutions in moments, Gigs equips platforms with the ability to embed connectivity—merging the traditional telecom landscape with cutting-edge technology. Whether it's fintech companies launching mobile services or HR platforms providing work phone plans, we simplify provisioning and eliminate telecom complexities.With a dedicated team of approximately 100 professionals across the US and Europe, supported by nearly $100 million in investments from Ribbit Capital, Google, and Y Combinator, we are one of the fastest-growing tech companies. Our team comprises early-stage engineers, product innovators, and business strategists from renowned companies such as Stripe, Airbnb, and Shopify. We tackle intricate technical and regulatory challenges to ensure truly seamless connectivity.If you are motivated by curiosity, creativity, and the opportunity to shape the future of telecom, we would love to hear from you.The RoleAs a Strategic Account Manager at Gigs, you will be at the forefront of building the next generation of connectivity products for our fintech clients. You will cultivate and enhance our most vital relationships.This role transcends traditional account management; it combines elements of commercial growth, customer success, and business strategy. You will serve as a trusted advisor to executives at rapidly expanding fintechs, ensuring that Gigs becomes an essential growth catalyst for their business. Your objective is to drive revenue, enhance retention, and create lasting partnership value.What You Will DoDrive growth with our most strategic customers. Manage, develop, and expand partnerships with Gigs’ largest and most intricate fintech accounts. Negotiate renewals and expansions while identifying new revenue opportunities to ensure customers achieve tangible ROI from Gigs.Act as a trusted advisor. Gain an in-depth understanding of your customers’ operations, use cases, and KPIs. Anticipate their needs, identify risks, and guide them as they expand into new markets, products, and regions.Operate in a high-growth environment. Engage proactively in a scaling company where processes are still evolving. Assist in designing and refining systems that enable both Gigs and our clients to grow more efficiently and sustainably.

Join Checkatrade as a Strategic Account Manager and play a pivotal role in driving our business growth. In this position, you will be responsible for nurturing key relationships with our strategic partners, identifying new opportunities, and ensuring the highest level of client satisfaction.

Since its inception in 2009, Square has transformed the landscape of commerce. We began by empowering businesses of all sizes to accept payments seamlessly, and we recognized that sellers were often hindered by outdated tools that failed to integrate. This realization led us to expand our offerings into comprehensive software solutions that streamline operations.Our omnichannel solutions enable sellers to manage online sales, inventory, financing options, appointment bookings, and customer engagement—all while providing integrated financial services right at the point of sale. Through innovations like Afterpay, we aim to equip sellers with the tools they need to thrive in a competitive environment, increase their sales, and effectively engage the next generation of shoppers.Today, we serve a diverse clientele, from large enterprises with complex needs to small businesses just starting out. As our sellers grow, our solutions evolve to meet their changing requirements. We are committed to building a robust, enduring business that supports sellers globally in achieving their goals.

About UsAt Legora, we are committed to transforming the landscape of legal work. Our approach is unique; we collaborate closely with legal professionals to ensure our solutions are built with their needs in mind. This partnership allows us to create a product that truly delivers.Our AI-driven workspace not only accelerates workflows but also empowers legal experts to ask insightful questions and uncover valuable insights. We constantly innovate to redefine legal technology, making complex processes more efficient and human-centric. Whether it’s analyzing thousands of documents in mere minutes or designing intelligent workflows alongside industry leaders, we are turning visionary ideas into reality.Trusted by prestigious global firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters across more than 40 countries, we are just getting started. Our rapid shipping, effective iteration, and strategic scaling are intentional and part of our mission.Joining Legora means becoming part of a team that believes in excellence—where ‘good enough’ is not acceptable. We thrive on collaboration, empowering lawyers to excel with technology that genuinely understands their needs. If you are passionate about building from the ground up, working with exceptional talent, and driving change in a high-stakes field, this is the opportunity for you.We are not just shaping the future of legal tech — we are defining it. Ready to be part of this intelligent future?The RoleAs the Engagement Manager for Strategic Accounts, you will report to the Account Director. Your primary responsibility will be to ensure our major law firm, management consultancy, and financial services clients consistently receive exceptional service, while continuously deriving value from Legora.We seek an individual who excels in engaging with executive-level stakeholders and is passionate about developing playbooks and strategies to foster enduring partnerships.Key Responsibilities:Serve as the main point of contact and strategic advisor, understanding client objectives, identifying new use cases, and helping key clients maximize their returns on investment with our platform.Be readily available to assist end-users, efficiently discussing their use of Legora and exploring potential new applications. This role will require independent on-site engagement with clients.

Join Reddit as the Industry Manager for Global Strategic Accounts, where you will play a crucial role in driving strategic initiatives and fostering relationships with key partners. You will leverage your expertise to identify opportunities for growth and innovation, while collaborating with various teams to align our goals with the needs of our global clients.

Lightspeed is seeking a dynamic and experienced Strategic Account Manager to forge, nurture, and enhance relationships with our key enterprise clients in the hospitality sector. This pivotal role will allow you to be the main point of contact for our largest hospitality customers in the UK, ensuring their long-term success and satisfaction. Your primary focus will be on driving growth, facilitating product adoption, and managing stakeholder relationships within your designated portfolio. Utilizing data insights, customer feedback, and your SaaS expertise, you will strive to create substantial value at an enterprise level. Key Responsibilities Serve as the principal liaison for major and strategic hospitality clients. Develop and implement tailored account plans aimed at driving growth, retention, and heightened product adoption. Proactively enhance product usage and ensure sustained Net Revenue Retention (NRR) across your portfolio. Lead quarterly business reviews and establish success plans. Analyze usage data, milestone achievements, and health scores to identify and address potential risks proactively. Establish strong, trust-based relationships with C-level and operational stakeholders, solidifying Lightspeed’s position as a trusted long-term partner. Collaborate cross-functionally with Product, Customer Success, Implementation, and Support teams to deliver outstanding customer experiences. Gather customer feedback and effectively communicate it to relevant teams to pinpoint product gaps and enhance the overall customer journey.

Join HackerOne, the global frontrunner in Continuous Threat Exposure Management (CTEM), where we are transforming the landscape of offensive security. Our platform integrates cutting-edge AI solutions with the creativity of the world’s largest community of security researchers, enabling continuous discovery, validation, prioritization, and remediation of vulnerabilities across code, cloud, and AI systems. Our innovative offerings, including bug bounty programs, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, empower enterprises to achieve a measurable and ongoing reduction in cyber risk.Trusted by industry giants like Anthropic, Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, and the UK Ministry of Defence, HackerOne is recognized in Gartner’s Emerging Tech Impact Radar for its leadership in AI Security Testing and has been designated a Most Loved Workplace for Young Professionals in 2024.At HackerOne, we believe that offensive security is essential for modern businesses aiming to build resilience and trust amid rapid AI-driven advancements. Our unique combination of a vast security research community and a leading AI-powered platform sets us apart in the industry.

Legora creates AI-powered tools designed for legal professionals. The team works closely with lawyers to ensure each product addresses genuine challenges in legal practice. Their platform supports legal teams in improving efficiency, asking better questions, and finding meaningful insights. By simplifying complex legal workflows and enabling fast document processing, Legora helps leading firms build smarter ways of working. Clients include well-known names such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters. Legora’s services reach over 40 countries. The company’s growth is intentional, focused on rapid product delivery and careful scaling. Every team member contributes to pushing boundaries and achieving shared goals. Role overview The GTM Manager - Strategic Accounts leads go-to-market activities in the UK, with a focus on major clients and large commercial opportunities. This role offers significant ownership and direct influence on pipeline growth and revenue results. What you will do Identify and develop new opportunities with key strategic accounts to drive pipeline growth. Lead complex enterprise negotiations, balancing client needs with commercial priorities. Design and implement go-to-market strategies tailored to enterprise clients in the legal sector. Engage with senior stakeholders inside and outside the company to move initiatives forward and close deals. Work across sales and strategy teams, ensuring alignment from planning through to execution. Who succeeds in this role This position fits someone who enjoys building new processes, values collaboration with skilled colleagues, and is motivated by the challenge of advancing legal technology in a demanding environment. Location London, UK

Join Canva as a Strategic Account Executive, where you'll have the opportunity to drive growth and build strong relationships with key clients. In this dynamic role, you will leverage your expertise to identify client needs, deliver tailored solutions, and ensure customer satisfaction. You will collaborate closely with cross-functional teams to enhance our offerings and support our mission of empowering the world to design.

About Checkout.com Checkout.com powers online payments for leading brands including eBay, ASOS, Klarna, Uber Eats, and Sony. The platform handles billions of digital transactions each year, helping businesses run smoother and keep customers coming back. With 19 offices on six continents, Checkout.com maintains a global reach while keeping its headquarters in London. The team values performance, continuous improvement, and a drive for excellence. Role Overview The Senior Manager of Technical Strategic Account Management acts as a technical leader for Checkout.com’s most important merchant partners. This role combines technical expertise with strategic thinking to strengthen relationships, drive merchant success, and support business growth. The position calls for someone who can advise on payment performance, lead during critical incidents, and build trust with major clients. What You Will Do Strategic Growth and Performance Build a deep understanding of each merchant’s business by analyzing payment data to identify trends, insights, and opportunities for growth. Serve as a payment performance consultant, leading initiatives to improve authorization rates, grow revenue, and encourage adoption of new Checkout.com products. Offer strategic advice during business reviews, translating technical metrics into clear, actionable business recommendations. Technical Ownership and Delivery Act as the main technical contact for assigned merchants, with a thorough grasp of their API integrations and technical infrastructure. Lead the response to critical incidents, coordinating internal teams to resolve issues quickly and communicate effectively with stakeholders. Oversee key technical projects, making sure they align with business goals and are delivered on schedule. Location This position is based in London.

Role overview Quadient seeks a Strategic Initiatives Project Lead in London. This position centers on managing projects that drive the company’s strategic growth and streamline operations. Key responsibilities Collaborate with teams across departments to define project scope, set clear objectives, and outline deliverables that align with Quadient’s strategic direction. Develop comprehensive project plans and oversee timelines to ensure initiatives move forward as scheduled. Lead the execution of major projects, monitoring progress and ensuring outcomes meet set expectations. Maintain effective communication between departments and keep stakeholders informed and engaged at every stage of each project.

Join mercor as a Strategic Project Lead, where you will drive key initiatives and strategic projects that shape the future of our organization. We are looking for a dynamic leader who can effectively manage cross-functional teams, ensure project delivery on time and within budget, and align strategic goals with operational execution. The ideal candidate will possess strong analytical skills, exceptional communication abilities, and a passion for driving impactful results.

Your wellbeing is our mission. Join us in shaping a healthier world. GET TO KNOW US At Wellhub, we are transforming workplace wellness. Our innovative platform connects employees around the globe with top-tier partners in fitness, mindfulness, therapy, nutrition, and sleep, all under one simple subscription. With our headquarters in NYC and team members across 11 countries, we are dedicated to making every company a wellness-focused organization. We believe that work should be fulfilling, inspiring, and well-balanced. Join a team that values wellbeing, collaboration, and diverse perspectives, where passion and creativity drive impactful change. Your contributions will help foster a healthier, more balanced world for countless individuals. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are on the lookout for a commercially driven and analytical Strategic Partnerships Success Account Manager to join our Wishlist team. Reporting directly to the Wishlist Director, you will oversee a portfolio of our most vital gym and studio partners. Your primary goal is to ensure sustainable retention and facilitate mutual growth by acting as a strategic consultant rather than merely a point of contact. Relationship Builder: As the face of Wellhub for your partners, you possess a magnetic personality that enables you to forge genuine, impactful connections. You will not only maintain relationships but also actively seek to deepen our influence at local, regional, and C-suite levels by systematically mapping stakeholder structures. Identifying new opportunities to expand our network density within existing accounts will be a key responsibility. Innovator: You don't just follow the established playbook; you are driven to create new strategies. You constantly seek out innovative solutions to enhance our partnerships and drive success.

We are seeking a highly motivated and results-driven Strategic Sales Lead to join our dynamic team at Canva. In this pivotal role, you will spearhead our sales initiatives across Europe, driving growth and fostering relationships with key clients. Your strategic vision and leadership will be crucial in reshaping our sales strategies to align with Canva's mission of redefining design experiences worldwide.As a Strategic Sales Lead, you will work closely with cross-functional teams to identify new business opportunities, develop tailored solutions, and ensure the successful implementation of sales strategies. If you are passionate about sales and eager to make a significant impact in a thriving company, we want to hear from you!

At Suade Labs, we provide cutting-edge, data-centric SaaS solutions tailored for the financial sector. Our innovative platform empowers clients to navigate regulatory reporting compliance with ease, uncover valuable business insights, and swiftly adapt to evolving regulatory landscapes.We are actively seeking Delivery Managers at various experience levels (Junior, Associate, Senior) to bolster our Strategic Accounts team. Each position will involve overseeing the implementation of our regulatory reporting solutions for clients operating across multiple jurisdictions. We invite applicants of all experience levels to apply; the appropriate position will be determined based on your unique qualifications and background.As a Delivery Manager at Suade, you will play a pivotal role in delivering exceptional value to our clients. You will operate at the nexus of regulatory knowledge, project execution, and client engagement, ensuring that implementations are carried out meticulously, managed with diligence, and communicated effectively. As you advance through the ranks, you will encounter increasingly complex projects, senior stakeholders, and the opportunity to influence both our delivery practices and team development.Suade is proud to be an equal opportunity employer, welcoming applications from all qualified individuals without bias.Please be aware that we are unable to provide visa sponsorship for these positions.

About AmberAmber is revolutionizing the way energy is purchased, managed, and sold, ensuring that home energy technology works efficiently to benefit our customers and foster the renewable energy transition.As an Australian-based company, we operate as both a cutting-edge energy technology firm and a utility provider, directly supplying energy to households and small businesses. With Australia leading the world in rooftop solar and innovative energy grid solutions, we have demonstrated that the most effective route to achieving 100% renewable energy is through the automation of home batteries, electric vehicles, and smart energy devices.Our customers enjoy direct access to real-time electricity pricing, enabling them to optimize their energy consumption during periods of low-cost renewable energy availability and sell excess energy back to the grid when prices are highest.As a market leader in energy automation in Australia, we are now collaborating with utilities across Europe to introduce our transformative technology to new markets and consumers.At this pivotal moment in our European expansion, you will become part of a dynamically growing team of over 15 colleagues in the region, within a larger global team of over 150 specialists in energy, technology, marketing, and operations. We are dedicated to fostering a diverse and inclusive workplace where everyone is excited about contributing to a sustainable future.We are supported by prominent venture capitalists in Australia and Europe, as well as impact-driven investors and leading energy firms worldwide. About the RoleThis pivotal role embodies Amber's mission to expedite the transition to 100% renewable energy. You'll join a dedicated team where your contributions will significantly influence the energy sector and empower consumers to manage their energy usage effectively.As the Strategic Account Manager, your primary focus will be on cultivating and nurturing trusted, long-term partnerships with our utility collaborators, maximizing the value they and their customers derive from Amber. Your ultimate goal will be to drive account growth, retention, and expansion.This is a full-time position ideally located in the UK, but we are open to considering exceptional candidates based anywhere in mainland Europe.If this opportunity excites you, we encourage you to apply!