Lead Account Manager

Lead Account ManagerLocation: Oval, London - onsiteType: Full-timeSalary: £50-65K OTE*We encourage all applicants, regardless of salary expectations, to apply as our salary banding is based on transferable skills, tenure, industry experience, and interview performance. What We’re Building and WhyIn the UK, schools allocate over £2 billion annually to temporary staffing, with £600 million going to recruitment agencies—funds that could better serve classrooms and teachers’ salaries. At Zen Educate, we are revolutionizing this model. Our online platform connects schools with fully vetted teachers and support staff, ensuring that funds are redirected back into education. Since our launch in 2017, we’ve saved schools over £30 million, and with our recent $37 million Series B funding—the largest EdTech funding round in Europe last year—we're rapidly expanding in both the UK and the US. Join us during this exciting growth phase and make a significant impact!Ready to Make a Difference?As a critical leader at Zen, you will have the unique opportunity to shape the future of our products and contribute to our growth. This role offers substantial responsibility and autonomy, allowing you to make a lasting impact on our company and team.Responsibilities- Drive the commercial success of Zen in supporting London schools.- Oversee commercial performance, establish targets, and implement strategies while fostering relationships with school leaders and enhancing team capabilities.- Collaborate with team leaders to design and execute effective marketing campaigns.- Manage and mentor Account Managers.- Boost efficiency in booking days and cultivate strategic partnerships with key stakeholders.- Develop senior-level strategic relationships with executives and trust leaders in your region.Success KPIs- Year-over-year revenue growth among London schools.- Year-over-year growth in active schools within London.- Year-over-year school retention rates and expansion into new markets.- Effectiveness of marketing efforts and new business initiatives to attract schools and staff.- Efficiency in resourcing with a focus on candidate vetting and placement.- Percentage of Zen Educate platform feature adoption.Requirements- Proven managerial experience in a similar role.

Relay is revolutionizing the logistics landscape in the digital age. With a remarkable $35M Series A funding—the largest in Europe’s logistics sector—backed by visionary deep-tech investors Plural, our growth trajectory surpasses that of 99.98% of venture-backed startups. We are on a mission to build the most skilled and innovative team in the logistics industry.Our Mission is to eliminate barriers to commerce. In today's world, exorbitant delivery costs function as an invisible tax on e-commerce, dictating what can be sold online and who can participate. We aspire to create a future where goods can move freely among more people, transforming the online shopping experience into one that is effortless and inclusive for everyone.About Our Team• A dynamic group of ~110 professionals, with over 50% dedicated to engineering, product development, and data analysis.• A wealth of 45+ advanced degrees in fields such as computer science, mathematics, and operations research.• Leveraging thousands of data points analyzed for each parcel we handle.• Cultivating an intellectually stimulating environment characterized by first-principles thinking, rapid feedback loops, and a commitment to constant innovation.The RoleWe seek a Strategic Account Lead (UK) to spearhead the growth, retention, and profitability of our enterprise client portfolio. You will play a vital role in enhancing data integration between Relay and key clients, driving unparalleled network efficiency and performance. As the ambassador for our commercial clients, you will collaborate with various Relay teams to meet essential KPIs for profitable client growth.Ideal Candidate5-7 years of experience in B2B enterprise customer success or client management, preferably within fast-scaling or complex SaaS environments.Exceptional communication skills, with the ability to articulate ideas clearly in both written and verbal formats.Proficient in using Google Slides and Google Sheets for independent analysis and presentation creation.Proven ability to thrive in a fast-paced startup atmosphere and adapt to shifting priorities.Strong comfort level with data analytics; while you won't need to create dashboards, a solid understanding of data is essential.

Join Wise as a Senior Engineering Lead in our Account Management team, where you will drive innovative solutions and lead a dedicated team of engineers. This role offers an exciting opportunity to shape the future of our engineering practices and ensure top-tier management of our accounts. You will collaborate closely with cross-functional teams to enhance our platform and deliver exceptional user experiences.

Role Overview airops is hiring a Lead Account Executive for the EMEA region, based in London. This role focuses on building strong customer relationships, driving results for clients, and shaping sales strategy across the region. The Lead Account Executive will work closely with the sales team to meet targets and ensure the team’s efforts align with client needs. What You Will Do Develop and maintain long-term relationships with customers across EMEA Shape and refine sales strategies to match client priorities Guide and support the sales team to improve performance Work to achieve ambitious sales goals in a competitive market Location This position is based in London, UK.

Wise is hiring a Lead Product Analyst for the Business Account Management team in London. This position centers on guiding product development and refining features for business clients. Role overview The Lead Product Analyst works closely with product teams to improve user experience and address the changing needs of Wise’s business customers. The role involves analyzing data and identifying trends that inform product decisions. What you will do Drive product enhancements based on insights from user data Support the creation and prioritization of the product roadmap Collaborate with teams to ensure data-driven decisions shape new features Requirements Strong analytical skills and experience working with product teams Ability to translate data into actionable recommendations Interest in improving products for business users

Role Overview Wise is hiring a Global Customer Success Lead for Account Specialists in London. This position shapes how account specialists support customers worldwide, with a focus on improving service quality and satisfaction across different markets. What You Will Do Lead and mentor a team of account specialists serving global customers Equip the team with tools and knowledge to deliver strong support Promote high standards for customer care and satisfaction Apply customer relationship management skills to strengthen team performance Encourage a culture of excellence and continuous improvement within the group What Helps for Success Experience managing or leading customer-facing teams Background in customer relationship management Strong leadership and communication skills Ability to work across multiple markets and cultures

Role overview Wise seeks a Lead Product Analyst to join the Business Account Management team in London. This role centers on using analytical skills to guide strategic product choices and enhance the experience for business clients. What you will do Collaborate with teams throughout Wise to analyze data and identify trends Pinpoint opportunities to improve the product for business customers Recommend and support the implementation of changes that help make international money transfers easier and more cost-effective

About MotorwayMotorway is the UK's leading online marketplace for used cars, connecting private sellers with a vast network of verified dealers across the nation. Our innovative platform has transformed the way individuals sell their cars, ensuring they receive the best possible offers. Established in 2017, we have revolutionized this space with our technology-driven approach and have successfully raised £143 million in Series C funding from top-tier global investors.Join us at a pivotal moment in our growth journey and contribute to reshaping the automotive industry.The RoleIn this critical position, you'll be at the core of our dealer operations, managing and nurturing relationships with our most essential dealer partners who contribute significantly to our marketplace.We are seeking a Strategic Account Management Lead to spearhead a team dedicated to our top dealer accounts. This hands-on leadership role involves setting performance expectations, fostering effective operational routines, coaching team members for excellence, and collaborating across departments to translate strategic goals into tangible results.The ideal candidate will possess extensive experience in sales and account management, coupled with a proven history of guiding high-performing teams in client-facing roles. You will be responsible for overseeing key processes, working closely with cross-functional partners, and driving accountability through data-driven insights and targeted coaching.This is an exciting opportunity to support Motorway's mission of creating a better car market for the future. The position is based in London, with weekly travel to Brighton, which is reimbursable.Responsibilities of the Strategic Account Management Lead include:Leading the Strategic Account Managers to achieve defined performance metrics.Establishing and maintaining the team's operational rhythm, including planning, forecasting, pipeline management, and performance reviews.Driving growth and retention among our top dealer partners, focused on sustainable, mutually beneficial relationships.Holding the team accountable for results, leveraging data to identify challenges and foster improvements.Coaching and developing managers through regular one-on-one meetings, deal assessments, and tailored development initiatives.

About WPP MediaWPP is the trusted growth partner for the world’s leading brands. Our exceptional talent, reliable data, and world-class partnerships, all unified by our pioneering marketing platform, WPP Open, empower clients to navigate changes, seize opportunities, and achieve transformational growth.WPP Media stands as WPP's AI-driven media operating unit, integrating media, data, and partnerships to deliver creative personalization at scale. With WPP Open and powered by Open Intelligence, our clients gain clarity on the effectiveness of their media investments.For more details, visit wppmedia.com.Position OverviewReporting to a Director or higher within the Client Team, the Account Lead plays a crucial role in managing analytics projects across various initiatives. You will oversee all aspects of project management, from planning to resource allocation, ensuring timely and effective delivery of projects. This includes identifying challenges, facilitating solutions for both colleagues and clients, and maintaining clear communication throughout project stages while tracking scope changes and liaising with account teams, clients, and finance.

Join a pioneering children's publishing company as a Key Account Manager!We are excited to offer a fantastic opportunity for a seasoned Key Account Manager to oversee and nurture key accounts within the UK sales market for this esteemed publisher of children's literature.Located in London, the Key Account Manager will play a vital role in driving sales across assigned accounts, enhancing brand and product visibility. This position is focused on account management rather than team leadership, allowing you to concentrate on establishing and maintaining relationships with key clients across the UK.Key Responsibilities:Execute sales strategies across designated accountsCultivate and sustain impactful relationships to drive sales and uncover new opportunitiesEnhance brand and product recognitionAddress client inquiries effectivelyPrepare monthly and annual reports on Key Account performanceDevelop marketing strategies tailored to the independent bookstore sectorCollaborate with the Global Operations Director to implement the sales strategy and establish the annual budgetThis role is critical within our sales team, necessitating strong collaborative ties with customers and internal departments.The ideal candidate will possess a proven track record in sales within children's publishing or relevant trade publishing sectors. You should demonstrate excellent presentation and negotiation skills, embodying a professional work ethic. A self-motivated individual with high levels of customer service and account management skills is essential.This role offers a competitive salary along with attractive company benefits.To apply, please submit your CV along with a brief cover letter expressing your interest and salary expectations.

Wise is searching for a Lead Product Analyst focused on Consumer Accounts in London. This position plays a key part in shaping product strategy and improving how customers interact with the platform. Role overview The Lead Product Analyst will work closely with teams across the company to analyze consumer data and identify trends. By turning these insights into action, this role helps guide product decisions and supports ongoing improvements to user experience. What you will do Analyze consumer account data to uncover patterns in user behavior Work with cross-functional teams to share findings and inform product improvements Drive initiatives that have a direct impact on customers and platform performance Requirements Strong analytical skills with experience interpreting consumer data Ability to collaborate effectively with product, engineering, and other teams Experience in roles that influence product strategy and user experience

About WPP MediaWPP serves as the trusted growth partner for the world's leading brands. Our exceptional talent, reliable data, and strategic partnerships, unified through our innovative marketing platform, WPP Open, empower clients to navigate change, seize opportunities, and achieve transformational growth.WPP Media operates as WPP's AI-driven media division, integrating media, data, and partnerships to deliver creative personalization at scale. Through WPP Open and powered by Open Intelligence, clients gain transparency into the effectiveness of their media investments.For more information, visit wppmedia.com.Role Summary and ImpactAs the Account Lead, you will report to a Director or higher within the Client Team. Your primary responsibility will be to oversee analytics projects across multiple initiatives. You will handle all aspects of project management, including planning and resource allocation, ensuring effective project delivery, identifying challenges, and facilitating communication between teams and clients regarding project developments. Your role is pivotal in tracking scope changes and maintaining clear communication with all stakeholders, including finance, to ensure seamless project execution.

Role overview The Lead Product Analyst - Consumer Account at Wise plays a key part in shaping the future of consumer account services. Based in London, this role centers on applying data analysis to improve products and enhance the user experience. Collaboration is central to this position. The analyst partners with teams across Wise to translate insights into practical changes, helping to guide decisions and set priorities for consumer account features. What you will do Use data to identify opportunities for product improvements Work closely with cross-functional teams to implement changes Help influence the direction of consumer account services by sharing actionable insights Location This position is based in London.

Role overview TransPerfect seeks a Junior Account Manager based in London. This entry-level position works closely with the account management team, handling client communication, project coordination, and daily operational tasks. The role offers practical experience across a range of clients and projects within the language and business services sector. What you will do Assist with client communications, including responding to inquiries and requests Coordinate projects in collaboration with account managers Support efforts to maintain client satisfaction throughout each project lifecycle What you will gain Exposure to a broad client base and a variety of projects Opportunities to develop professional skills in account management Experience working alongside an established team

Since its inception in 2009, Square has transformed the landscape of commerce. We began by empowering businesses of all sizes to accept payments seamlessly, and we recognized that sellers were often hindered by outdated tools that failed to integrate. This realization led us to expand our offerings into comprehensive software solutions that streamline operations.Our omnichannel solutions enable sellers to manage online sales, inventory, financing options, appointment bookings, and customer engagement—all while providing integrated financial services right at the point of sale. Through innovations like Afterpay, we aim to equip sellers with the tools they need to thrive in a competitive environment, increase their sales, and effectively engage the next generation of shoppers.Today, we serve a diverse clientele, from large enterprises with complex needs to small businesses just starting out. As our sellers grow, our solutions evolve to meet their changing requirements. We are committed to building a robust, enduring business that supports sellers globally in achieving their goals.

As a Key Account Manager at Aircall, you will play a pivotal role in nurturing and expanding our relationships with our most valued clients. Your primary goal will be to ensure customer satisfaction while driving growth and profitability. You will be responsible for understanding client needs, delivering tailored solutions, and collaborating with internal teams to achieve outstanding results.

Checkout.com supports digital transactions for brands like eBay, ASOS, Klarna, Uber Eats, and Sony. The company processes billions of payments each year, operating from its London headquarters and 19 offices worldwide. The team values curiosity, expertise, and an entrepreneurial approach, especially in fast-evolving sectors such as Crypto and iGaming. Role overview The Manager, Account Management will join a growing team in London, focusing on key accounts within the Crypto and iGaming space. This position centers on building strong client relationships and helping clients succeed through tailored support and insights. What you will do Oversee a portfolio of clients, serving as the main point of contact for all account matters. Identify client needs, negotiate pricing, and develop strategies to expand and improve product offerings. Use data analytics and visualization tools to deliver actionable insights and recommendations. Work closely with Sales, Legal, Integration, and Product teams to streamline processes and enhance client experiences. Advocate for clients as the 'Voice of the Merchant', influencing product development and improvements. Represent Checkout.com as a brand ambassador, supporting Quarterly Business Reviews and presenting strategic insights for Tier 1 clients.

About the Role Vitesse-PSP is looking for a Management Accountant to join the finance team in London. This position focuses on supporting financial performance and contributing to informed decision-making across the business. Main Responsibilities Oversee budgeting and forecasting processes Prepare and review financial reports Maintain accurate financial records Analyze financial data to provide actionable insights for management Support the management team in reaching financial targets What Matters Here Strong analytical skills Attention to detail in financial documentation Ability to translate financial data into practical recommendations This is a key role for someone who enjoys working closely with business leaders and has a commitment to maintaining high standards in financial reporting.

As the Manager of SME Account Management at carwow, you will lead a dynamic team focused on enhancing client relationships and driving growth within the small and medium enterprise sector. Your expertise in account management and strategic thinking will be essential for developing tailored solutions that meet our clients' needs, ensuring their satisfaction and loyalty.In this role, you will be responsible for overseeing account strategies, optimizing processes, and collaborating with cross-functional teams to deliver exceptional service. Your leadership will inspire your team to achieve targets and contribute to our mission of revolutionizing the car buying experience.

At AppsFlyer, we view every challenge as an opportunity to innovate. We are on the lookout for a Strategic Account Manager who can help us redefine the future of measurement. In this dynamic role, you will collaborate with exceptional professionals worldwide, within a culture that prioritizes curiosity, teamwork, and personal growth. If you’re eager to showcase your skills on a global platform, this is your opportunity to make a significant impact.About the RoleYou will be responsible for managing the complete commercial lifecycle for AppsFlyer’s enterprise clients. Acting as a strategic partner, you will lead customers through sales, expansions, renewals, and beyond, fostering long-term, meaningful relationships that contribute to both client success and AppsFlyer’s growth.What You’ll DoSales Execution and Territory Growth: Drive new business opportunities with some of AppsFlyer’s largest enterprise prospects while managing and expanding a select portfolio of enterprise clients through new sales, upsells, and renewals. Consistently meet and exceed revenue targets (approximately a 70:30 time split based on client needs).Strengthen and Expand Customer Relationships: Build trust with clients by understanding their business goals and delivering value through thought leadership, insights, and customized solutions.Executional Excellence: Provide exceptional customer service, proactively tackle challenges, and implement strategies to maximize client retention and minimize churn.Collaborate Cross-Functionally: Work alongside internal teams such as product, customer success, and marketing to deliver solutions that cater to client needs and drive revenue.